This disclosure provides aspects and embodiments of methods, services, and platforms for prompting users with a zero account balance to send a callback message to a contact informing the contact that the user cannot call them and asking the contact to call the user. This disclosure further provides location determining platforms and rewards platforms for users.

This disclosure provides systems, methods, services, and platforms for prompting a user to respond to an offer on a mobile device. The disclosure enables Mobile Network Operators to create campaigns to target customers who are nearing the limit of their data plans, voice plans, SMS plans, and MMS plans. In some embodiments, the cloud server interacts with a client application to prompt the use of a mobile device to respond to an offer send in a campaign. The disclosure also provides embodiments to check to see if the user has opted out of receiving offers, or if a device can not execute a command, or if a threshold number of offers has already been sent. This disclosure also provides embodiments for authenticating third party account log-in.

This disclosure provides methods, systems, and platforms for automatically prompting a mobile device user to download an application to their mobile device after a triggering event. Triggering events include calling a business, receiving a call from a business, and navigating to a website. In some embodiments, a business can run a targeted campaign to automatically prompt a mobile device user to download an application. In some embodiments, the platform interacts with an application installed on the mobile device. The prompt displayed on the mobile device includes an actionable option to download an application.

This disclosure provides aspects and embodiments of methods, services, and platforms for prompting users with a zero account balance to send a callback message to a contact informing the contact that the user cannot call them and asking the contact to call the user. This disclosure further provides location determining platforms and rewards platforms for users.

The technology disclosed herein enables user input mapping to Feature Access Codes (FACs) of a telecommunications soft client. In a particular embodiment, a method includes, in a user system executing a telecommunications soft client, identifying a Feature Access Code (FAC) that, when sent to a telecommunications service compatible with the telecommunications soft client, triggers an action in the telecommunications service on behalf of the telecommunication soft client. The method further includes mapping a definition of user input to the FAC and, in response to receiving, from a user, user input defined by the definition, sending the FAC to the telecommunications service.

A system and method for use with an assisted user's communication device that includes a display. The method includes providing a user communication device including a processor that is programmed to perform the step of, upon disconnection of an emergency call to a hearing user in which a captioning service has provided text transcription of voice messages from the hearing user, maintaining a link to the captioning service for a predetermined period of time. The processor also is programmed to perform the step of recognizing the call as an emergency call upon placement of the call, and the captioning service is automatically initiated upon the processor performing that recognition.

A method and apparatus for providing a communication service by installing an eSIM profile even in a terminal to which an iSSP is applied. The method comprises: detecting whether information is input information for eSIM profile download input information from a terminal to which an iSSP is applied, and determining whether the terminal supports the same. Collecting eSIM bundle information of the iSSP by the terminal; selecting an eSIM bundle to be used by referring to a condition designated by the terminal from among the collected eSIM bundles; if there is no bundle to be used or when it is determined that no eSIM bundle is used among existing eSIM bundles, generating an eSIM bundle by the terminal itself or providing an eSIM bundle via communication with the terminal and a server; and on the basis of eSIM bundle information, downloading and installing an eSIM profile package.

Aspects of the present disclosure involve a system comprising a computer-readable storage medium storing a program and method for setting a shared ringtone for calls between users. The program and method provide for receiving, from a first device associated with a first user, selection of a ringtone for use with the first device and a second device associated with a second user, the first user and the second user corresponding to contacts in a messaging application; and saving, in response to the receiving, a ringtone setting that is shared by the first user and the second user, the ringtone setting indicating to use the ringtone for a call between the first device and the second device.

A method and system for identifying an unwanted caller using a call answering system. The method comprises receiving, by a call records server, information about callers from a plurality of telephony devices and one or more phone number data sources, classifying, by the call records server, one or more of the callers as either wanted or unwanted callers based on the received information, and storing, by the call records server, the received information and the classification of the one or more of the callers into a directory. The method further comprises identifying, by a call answering server, that a call from a given caller from a phone number to a receiving telephony device is from an unwanted caller by searching the directory, and handling, by the call answering server, the call from the given caller according to one or more preferences of the user, the one or more preferences including rejecting the call from the receiving telephony device, playing a recorded message, and disposing of the call.

A method for identifying communicators as wanted or unwanted based on messages from such communicators comprising receiving, by the data processing system, an inbound message from a communicator, comparing, by the data processing system, the inbound message to fingerprints stored in a database accessible to the data processing system, determining, by the data processing system, at least one match to the fingerprints, determining, by the data processing system, an identity of the communicator by determining whether and how likely the communicator is wanted or unwanted based on the at least one match to the fingerprints, and configuring, by the data processing system, handling of calls from the communicator based on the identity.