A method and system implemented by a network entity. The method comprising accessing communication routing information associated to a party. The communication routing information being indicative of at least a first termination device to which incoming communications for the party are to be routed. The method further comprises monitoring at least one of location information, presence information and behavior information associated to the party and processing the communication routing information and the at least one of the location information, presence information and behavior information at least in part on the basis of modification information in an attempt to determine the suitability of modifying the communication routing information. When it is determined that the communication routing information is suitable for modification, causing the party to be advised.

The present disclosure provides a number of techniques for enhancing a user's experience when joining teleconference sessions with multiple devices. When a user attempts to join a teleconference session using the same user identity for multiple devices, a system differentiates the devices as a primary device and at least one companion device. The primary device has a first control set for controlling a teleconference session and the at least one companion device has a companion control set for sharing content. In some embodiments, the primary device also has one set of selected streams, e.g., a stage view, and the companion device has a subset of those streams or other streams based on an activity level. In addition, the present disclosure provides a number of techniques for enabling users to share content using the companion devices.

A method performed by a network node, for handling an outgoing media call of a user associated with multiple User Equipment, UEs, in a communications network is provided. The network node receives (402) a request for the outgoing media call to be set up from a first UE out of the multiple UEs. The request is obtained as a voice instruction 5 from the user via a Digital Assistant, DA, device. The voice instruction comprises a personalized name associated with the first UE. The network node further identifies (403) among the multiple UEs, the first UE and its associated IP Multimedia Subsystem, IMS, identifier based on the personalized name received in the voice instruction. The network node further sends (404), to an IMS node, the identified IMS identifier of the first UE and a 10 request to whether or not the first UE is registered in the IMS node and supports media of the outgoing media call. When the first UE is registered in the IMS node and supports the media of the outgoing media call, the network node initiates (405) the outgoing media call from the first UE. When the first UE is not registered in the IMS node and/or does not support the media of the outgoing media call, the network node decides (406) how to 15 proceed with the outgoing media call.

An example method of assigning a telephone number to a user account in a communications system is provided. The method includes obtaining a mnemonic seed and obtaining a subset of telephone numbers filtered from a global telephone number pool based on the mnemonic seed. The alphanumeric representation of each telephone number in the subset is within a threshold Hamming distance of the mnemonic seed. The method further includes receiving an indication of a selected telephone number from the subset and assigning the selected telephone number to the user account.

A system and method of providing caller identification (ID) over a public switched telephone network (PSTN). For outbound calls, the system and method enable a caller to provide a caller ID that differs from the native caller ID of their mobile phone. The system and method enable multiple phones tied to a single account to display the same caller ID for outbound calls. For forwarded inbound calls, such as calls being forwarded from an office, the system and method inform the recipient of the identification of the call as well as that the call is being forwarded. The system and method enable the recipient to have calls forwarded from more than one number and identify the identity of the caller as well as the specific number the call is being forwarded from.

A voice switchover method, system, and electronic device are described. The voice switchover method may include sending, by a mobile phone or a voice assistant device, voice switchover request information to a VoIP server based on an operation of a user, and switching, by the VoIP server based on the request information, a voice call ongoing on the mobile phone to the voice assistant device near the mobile phone, for example, a smart speaker. According to this method, the user of the mobile phone can be free from the mobile phone, and continue a voice call by using the voice assistant device without interrupting the voice call. Therefore, the method increases voice switchover efficiency, brings convenience to the user, and improves user experience.

Systems for and methods of delivering telephone calls using the combination of a data channel and a voice channel are disclosed. A data channel connection with the telephone handset may provide pre-call information used to set up incoming and outgoing calls which are ultimately connected using a voice channel. Use of the pre-call information may permit the same handset to be associated with multiple secondary telephone numbers from which calls appear to have been made and to which calls appear to have been placed.

Systems and methods for handling an incoming telephone call received at a private branch exchange system and directed to an employee enable an actual or virtual receptionist to camp the call on the employee's extension. When the call is camped on the employee's extension, the private branch exchange system causes a push notification to be sent to a telephony device used by the employee to notify the employee that a call is camped on his extension. Such a push notification may also inform the employee about how many calls are camped on his extension. Further, such a push notification may provide the employee with information about the identity of a calling party whose call is camped on the employee's extension.

An apparatus and mechanism to manage multi-modal real-time or quasi real-time sessions such as voice, video, instant messaging, or web-conferencing across multiple devices through a simple subscription to a session management service. A user can subscribe to the service from many devices (e.g. mobile device, desk phone, personal computer, internet appliance, internet TV, communication terminal, etc.) and through the service seamlessly move sessions back and forth between subscribed devices. In a preferred embodiment, a user utilizes a “virtual slider” in a simple “two touch” procedure to effectuate the movement of a communication session from one device to another device via the service.

A system and method of providing caller identification (ID) over a public switched telephone network (PSTN). For outbound calls, the system and method enable a caller to provide a caller ID that differs from the native caller ID of their mobile phone. The system and method enable multiple phones tied to a single account to display the same caller ID for outbound calls. For forwarded inbound calls, such as calls being forwarded from an office, the system and method inform the recipient of the identification of the call as well as that the call is being forwarded. The system and method enable the recipient to have calls forwarded from more than one number and identify the identity of the caller as well as the specific number the call is being forwarded from.