H04M3/42374

Mobile device inactive mode and inactive mode verification
10887445 · 2021-01-05 ·

A mobile device, comprising: a processor; and a memory including instructions that when executed by the processor cause it to perform the steps of: receiving a user selection to automatically enter an inactive mode in response to an action within the mobile device indicating the device is being used in a moving vehicle; receiving a communication from a wireless communication module; if the mobile device is not in inactive mode, providing a notification to the user that a communication has been received; if the mobile device is in inactive mode, transmitting an away message via the wireless module.

Sending notifications based on an active mode of operation of a mobile device
10880431 · 2020-12-29 · ·

Systems and methods are described herein for sending notifications associated with different use or active modes of a mobile device, such as a smart phone, tablet, and so on. For example, a mobile device may be in a busy mode, where a user associated with the mobile device is busy on a call, and/or in an entertainment mode (or other non-communication mode), where the user is utilizing entertainment functions provided by the mobile device (e.g., watching a video, playing a video game, listening to a podcast, and so on).

Method and conference server for initializing scheduled conferences
10868683 · 2020-12-15 · ·

Conference participants are selected via a network element in a network, the geographical area locations, for example, buildings of an enterprise, of the conference participants are determined and depending on the determined locations a geographical conference area, for example a conference room is determined for each conference participant. The conference area together with the conference information is communicated to the conference participants. The availability of the conference participants can be checked for the communication.

Devices and methods of providing response message in the devices

A device includes a communication unit configured to receive a call request from a calling user; and a control unit configured to control the communication unit to provide a response message including information about a current situation based on information about an application currently being executed to the calling user in response to a rejection regarding the call request.

MANAGEMENT OF A COMMUNICATION SESSION
20200382563 · 2020-12-03 ·

Disclosed is a method for managing a communication session between a first party and a second party. The method includes: receiving a request from a web server to establish a connection; determining the second party to the connection on a basis of data received in the request; inquiring from a database at least one rule; selecting a setup for the connection with respect to the second party in accordance with the at least one rule; establishing the connection to a terminal device of the second party from the WebRTC server; attaching the connection to the terminal device of the second party with the communication session over the web page. Also disclosed is a server device, a computer program product, and a system thereto.

Mechanisms for scheduling outbound calls from call centers

Communications channels between systems can be managed such that unnecessary use of the channels is limited. A computer system can initiate a request to establish communications channels between a client device and the computer system. A notification is sent to the client device, which causes the client device to prompt the user to either accept the request or reschedule the requested establishing of the communications channel.

Selective call notification for a communication device

A first communication device includes a memory and a processor coupled to the memory. The processor is configured to receive, during a first call with a second communication device, an indication of a second call from a third communication device. The processor is further configured to monitor the first call, in response to the indication of the second call, for a pause in speech of at least a threshold duration. The processor is further configured to initiate, in response to detecting the pause in speech of at least the threshold duration, an audio message indicating call information associated with the second call.

System and method for determining and communicating presence information

A system and method for communicating presence information that can include at a first server of a communication platform, receiving an authorization token of a first client application; verifying at least one permission associated with the authorization token; registering a presence status of the first client application upon verifying the at least one permission of the authorization token; at a second server of the communication platform, accepting an incoming communication request; retrieving communication instructions according to the incoming communication request; identifying an instruction to communicate with a communication destination of the first client application; accessing the presence status resource of the first client application; establishing communication with the first client application according to the accessed presence status resource.

Automatically Performing Actions by a Mobile Computing Device

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving, at a mobile computing device that is associated with a called user, a call from a calling computing device that is associated with a calling user; in response to receiving the call, determining, by the mobile computing device, that data associated with the called user indicates that the called user will not respond to the call; in response to determining that the called user will not respond to the call, inferring, by the mobile computing device, an informational need of the calling user; and automatically providing, from the mobile computing device to the calling computing device, information associated with the called user and that satisfies the inferred informational need of the calling user.

Call switching method, terminal device, and storage medium

A call switching method includes: when a first terminal device detects an input operation that is of initiating a call request to a second terminal device, or when a first terminal device receives a first call request that is initiated by a second terminal device by using a second-type communications network, detecting whether both the first terminal device and the second terminal device are in a first-type communications network; and when the first terminal device detects that both the first terminal device and the second terminal device are in the first-type communications network, initiating a second call request to the second terminal device by using the first-type communications network, or sending first prompt information to the second terminal device.