A communication logging system facilitates communications between two or more users. A secured database stores communications from each user, and the system notifies the intended recipients of the communications. The system records times of creation of the communications, times of access to the communications, and who created and/or accessed the communications. The communications may not be altered or deleted once recorded, so there is a permanent source of reliable evidence as to the content of the communications and information associated therewith.

Methods, systems, and apparatus, including computer programs encoded on computer storage media, for audio messaging interface for messaging platform. One of the methods includes receiving, by a first client on a first user device, a request to record an audio message, wherein the first client is configured to provide a user interface for the platform for a user using the first user device who is logged in to a user account on the platform; recording audio through a microphone of the first user device; generating a platform message by (i) generating a video file that includes the recorded audio as an audio portion of the video file and programmatically generated minimal video content as a video portion of the video file, and (ii) including the video file in the platform message; and posting, by the first client, the platform message to the platform, in response to a post request.

Disclosed herein are systems and methods for handling unwanted telephone calls. In one aspect, an exemplary method comprises, intercepting a call request for a call from a terminal device of a calling party to a terminal device of a called party, generating a call recording containing media data transmitted within a connection established by the intercepted call request, determining attributes of the generated call recording, classifying the call as an unwanted call based on the determined attributes, wherein the classification is performed by a classifier trained on previously collected unwanted calls, and wherein the call is classified as unwanted when the attributes belong to an unwanted call class that is known, and handling the call in accordance with the classification of the call, the handling including at least securing information of the call.

A penal facility communication system can include wireless devices configured to permit wireless communication within a penal facility between a first subset of the wireless devices configured as wireless management devices and a second subset of the wireless devices configured as wireless inmate devices.

Described herein is a system and method for capturing data associated with actions attempted by an automated agent. The system described herein captures data associated with the actions attempted by an automated agent during the messaging session between an automated agent and the user and present a summary of the actions in a messaging platform. In an embodiment, the automated agent uploads data associated with actions attempted during the messaging session to a server. The server captures the data associated with the actions and generates a description of each action that was attempted. The server generates a summary including the description of each action. The summary of the actions are rendered in the messaging platform.

Example techniques involve systems with multiple acoustic echo cancellers. An example implementation captures first audio within an acoustic environment and detecting, within the captured first audio content, a wake-word. In response to the wake-word and before playing an acknowledgement tone, the implementation activates (a) a first sound canceller when one or more speakers are playing back audio content or (b) a second sound canceller when the one or more speakers are idle. In response to the wake-word and after activating either (a) the first sound canceller or (b) the second sound canceller, the implementation outputs the acknowledgement tone via the one or more speakers. The implementation captures second audio within the acoustic environment and cancelling the acoustic echo of the acknowledgement tone from the captured second audio using the activated sound canceller.

Example techniques involve systems with multiple acoustic echo cancellers. An example implementation captures first audio within an acoustic environment and detecting, within the captured first audio content, a wake-word. In response to the wake-word and before playing an acknowledgement tone, the implementation activates (a) a first sound canceller when one or more speakers are playing back audio content or (b) a second sound canceller when the one or more speakers are idle. In response to the wake-word and after activating either (a) the first sound canceller or (b) the second sound canceller, the implementation outputs the acknowledgement tone via the one or more speakers. The implementation captures second audio within the acoustic environment and cancelling the acoustic echo of the acknowledgement tone from the captured second audio using the activated sound canceller.

Disclosed herein are systems and methods for handling unwanted telephone calls. In one aspect, an exemplary method comprises, intercepting a call request for a call from a terminal device of a calling party to a terminal device of a called party, generating a call recording containing media data transmitted within a connection established by the intercepted call request, determining attributes of the generated call recording, classifying the call as an unwanted call based on the determined attributes, wherein the classification is performed by a classifier trained on previously collected unwanted calls, and wherein the call is classified as unwanted when the attributes belong to an unwanted call class that is known, and handling the call in accordance with the classification of the call, the handling including at least securing information of the call.

A method for text capture with matter association is provided. The method includes, responsive to a user entering telephone numbers of mobile text-enabled devices of other users to engage in a message exchange there among, receiving as a participating telephone number an additional message capturing phone number for a machine attended message capture dedicated smart phone used to perform non-participant message capture that has a message synchronizing control ID common with a remote message capture device. The method further includes receiving a matter number, wherein the message synchronizing control ID enables a message synchronization process to occur in correspondence with message capture between the smart phone and the remote device using the matter number. The method also includes capturing, by the remote device using the message synchronization process applied to the additional message capturing phone number of the smart phone, message content and metadata for messages of the message exchange.

Methods and systems for user communication in an online community and/or website are provided. User profile data may be accessed to from a memory. An analysis system compares the user profile data for the user with a time-dependent goal to determine a result. The time-dependent goal may be determined based on an analysis of a set of (successful) users. A user interface system generates a representation of the result for prompting the user to initiate a communication to a different user based on the time-dependent goal. The representation may comprise a metered representation indicating an amount of progress, by the user, toward the time-dependent goal.