Aspects of the present disclosure relate to controlling incoming calls. A call recording corresponding to at least a portion of a call between a receiver and a caller is received. A warning status of the call is verified according to a conversation pattern of the call recording. A warning structure is updated with call information based on the conversation pattern, the warning structure used for controlling future incoming calls.

In some embodiments, a method receives a call from a caller device that is initiated via a first communication channel and directed to first contact information for a recipient's device. The call is forwarded using a call forwarding option to the computing device. Second contact information for the recipient's device is retrieved where the second contact information different from the first contact information used in the call. The method initiates a communication to the recipient's device using the second contact information via a second communication channel that is different from the first communication channel. The communication avoids triggering the call forwarding option for the recipient's device. The call is connected between the caller device and the recipient's device upon initiating the communication where the computing device is in a call path of the call and performs a call feature for the call.

A computer-implemented method includes: receiving, by a computing device, an incoming telephone call from a caller; identifying, by the computing device, a telephone number associated with the telephone call; obtaining, by the computing device, contextual data based on the telephone number, predicting, by the computing device, one or more reasons for the telephone call based on the contextual data; and displaying, by the computing device, the one or more reasons for the telephone call.

According to one embodiment, a system includes a base station including a first communication port configured to create a wireless connection to a first mobile telephone via Bluetooth; and a second communication port configured to create a voice over internet protocol (VOIP) connection to a first telephone network; wherein the base station is configured to retrieve a first contact list from the first mobile telephone, and is configured to send information from the first contact list to a memory.

A method and a call routing system (CRS) are provided for routing an incoming call made to one of multiple numbers of a user to a call receiving client application (CRCA) deployed on one or more user devices when the called number is not reachable. The CRS, in communication with the CRCA deployed on one or more user devices, sets up a user account using one or more of the user's multiple numbers. The CRS detects availability of the CRCA on one or more user devices over a data network to accept an incoming call. The CRS receives the incoming call made to one of the numbers, when the called number is not reachable. The CRS routes the incoming call to the CRCA on one or more user devices over the data network on detecting the availability of the CRCA on one or more user devices over the data network.

According to one embodiment, a system includes a base station capable of being connected to at least one handset, the base station including a first communication port configured to create a wireless connection to a first mobile telephone and a second mobile telephone via Bluetooth, where the first mobile telephone uses a first mobile telephone network and the second mobile telephone uses a second mobile telephone network.

In a call forwarding system, a management apparatus of the call forwarding system determines service terminals capable of near field wireless communication within a reception range of near field wireless communication, generates a terminal list, and receives a call event message reporting the receipt of a call from a reference terminal. The management apparatus may transmit a call report message including the terminal list to the reference terminal and the service terminals. The management apparatus may forward the call initially received by the reference terminal to a terminal which transmitted a receipt request message by transmitting a call forwarding request message to the reference terminal. The management apparatus may transmit, to the reference terminal and the service terminals, a receipt report message reporting the call was forwarded. According to a change receipt message or upon non-receipt by an intended terminal, the call may be reforwarded to another terminal.

A system and method of providing caller identification (ID) over a public switched telephone network (PSTN). For outbound calls, the system and method enable a caller to provide a caller ID that differs from the native caller ID of their mobile phone. The system and method enable multiple phones tied to a single account to display the same caller ID for outbound calls. For forwarded inbound calls, such as calls being forwarded from an office, the system and method inform the recipient of the identification of the call as well as that the call is being forwarded. The system and method enable the recipient to have calls forwarded from more than one number and identify the identity of the caller as well as the specific number the call is being forwarded from.

According to one embodiment, a system includes a base station capable of being connected to at least one handset, the base station including a first communication port configured to create a wireless connection to a first mobile telephone and a second mobile telephone via Bluetooth, where the first mobile telephone uses a first mobile telephone network and the second mobile telephone uses a second mobile telephone network.

In one embodiment, a device receives a call from a caller that is initiated as a public switched telephone network (PSTN) call and directed to first contact information for a recipient's device. The call is forwarded using an unconditional call forwarding option to the device. The device retrieves second contact information for the recipient's user device. The second contact information is different from the first contact information used in the PSTN call. The device initiates a communication to the recipient's user device using the second contact information via a communication channel different from the PSTN. The communication avoids triggering the unconditional call forwarding option for the recipient's device. The device connects the call between the caller and the recipient's device upon initiating the communication. The device is in a call path of the call and performs a call feature for the call.