H04M7/0084

Support services for virtual data centers
11006001 · 2021-05-11 · ·

Various example implementations are directed to circuits, apparatuses, and methods for providing virtual computing services. According to an example embodiment, an apparatus includes a data storage device and a set of computing servers communicatively coupled to the data storage device. The set of computer servers are configured to provide a respective virtual data center for each of a plurality of accounts. The respective virtual data center for each account is configured to provide virtual services specified in a respective settings file for the account stored in the data storage device. The virtual data center for at least one of the accounts includes a set of virtual desktops and a set virtual data-communications servers providing data communications services which may include Voice-over-IP (VoIP) services, and support services for each account as specified in the settings file for the account.

METHODS AND DEVICES FOR USING A UNIFORM APPLICATION PROGRAM INTERFACE FOR VALIDATION AND RECOVERY
20210127014 · 2021-04-29 ·

A device may receive, from a source device, a request for a target device to perform an operation. The request includes parameters, source information that identifies the source device, and operation information that identifies an operation. The request invokes an API that selects, based on the source information and the operation information, validation rules. The API executes the validation rules to determine whether the parameters are valid for the operation. The API may determine, from executing the validation rules, that an issue is preventing the parameters from being valid for the operation. The API may select, based on the source information and the operation information, a recovery rule from among a plurality of recovery rules. The API may execute the recovery rule to remedy the issue and provide a response message indicating a result of executing the recovery rule.

DYNAMIC SWITCHING OF VOICE SERVICES IN PACKET SWITCHING NETWORKS
20230413148 · 2023-12-21 ·

Solutions for providing a voice call for a user equipment (UE) include: monitoring, by a voice service control, voice call key performance indicators (KPIs) for the voice call of the UE, when the voice call comprises a voice over new radio (VoNR) call; determining, by the voice service control, that the voice call KPIs do not meet acceptable performance criteria; determining, by the voice service control, that an eNodeB (eNB) is co-located with a gNodeB (gNB) that is serving the UE; based on at least determining that the voice call KPIs do not meet acceptable performance criteria, and determining that an eNB is co-located with the serving gNB, instructing, by the voice service control, a radio access network (RAN) to begin an inter-radio access technology (IRAT) handover (HO) for the UE to the co-located eNB; and continuing the voice call as a voice over long term evolution (VoLTE) call.

COMPUTER-PROGRAMMED TELEPHONE-ENABLED DEVICES FOR PROCESSING AND MANAGING NUMEROUS SIMULTANEOUS VOICE CONVERSATIONS CONDUCTED BY AN INDIVIDUAL OVER A COMPUTER NETWORK AND COMPUTER METHODS OF IMPLEMENTING THEREOF

In some embodiments, the present invention provides for a computer-implemented method, including: causing, by a specifically programmed computer call management communication system, to transform, over a computer network, computing devices of users, into corresponding specialized call management devices, by having each computing device to execute a specialized call management client software application being in electronic communication with the specifically programmed computer call management communication system over the computer network by utilizing SIP; where the specialized call management client software application generates specialized graphical user interfaces configured to allow each user to concurrently initiate and maintain, over the computer network, a plurality of voice communications of distinct types with other users, by, for example, allowing each user to independently and dynamically divert, in real-time, any voice communication of any type to any audio device associated with a corresponding specialized call management device of such user.

Artificially generated speech for a communication session

A device for communicating with a remote device is disclosed, which includes a processor and a memory in communication with the processor. The memory includes executable instructions that, when executed, cause the processor to control the device to perform functions of establishing, via a communication network, a communication session with the remote device; capturing a speech spoken by a user and generating audio data representing the captured speech by the user; encoding the audio data for transmission to the remote device via the communication network; converting the audio data to text data representing the captured speech; and transmitting, during the communication session, the encoded audio data and the text data to the remote device via the communication network. The device thus can provide the text data representing the captured speech when a quality of the encoded audio signal received by the remote device is below a predetermined level.

System and method for ATC voice quality assurance

A voice quality measuring system is provided. The voice quality measuring system comprises a radio site, an air traffic control center, ACC, an internet protocol, IP, based communications system, connecting the radio site and the ACC, and at least one IP probe. The IP probe is configured to monitor IP traffic between the radio site and the ACC through the IP based communications system.

Apparatus and method for user configuration and reporting of virtual services
10965818 · 2021-03-30 · ·

Various example implementations are directed to circuits, apparatuses, and methods for providing virtual computing services. According to an example embodiment, an apparatus includes a set of computing servers configured to provide a respective set of virtual servers for each of a plurality of accounts. The set of virtual servers for at least one of the accounts includes a voice-over-IP (VoIP) server. The apparatus also includes a processing circuit communicatively coupled to the set of computing servers. For each of the plurality of accounts, the processing circuit provides a graphical user interface (GUI) including a mechanism for an authorized user of the account to select options for reporting usage of the respective set of virtual servers. The processing circuit also monitors use of the respective set of virtual servers for the account and generates invoices for use of the respective set of virtual servers according to the selected options.

SYSTEM AND METHOD FOR ATC VOICE QUALITY ASSURANCE
20210037081 · 2021-02-04 ·

A voice quality measuring system is provided. The voice quality measuring system comprises a radio site, an air traffic control center, ACC, an internet protocol, IP, based communications system, connecting the radio site and the ACC, and at least one IP probe. The IP probe is configured to monitor IP traffic between the radio site and the ACC through the IP based communications system.

Circuit-switched domain response to packet-switched domain failure

A telematics controller is programmed identify a location of the vehicle responsive to failure of a vehicle-originated data call to initiate packet-switched communications, and send, to a service delivery network configured to provide data services to the vehicle, a message specifying that circuit-switched communication but not packet-switched communication is available to the vehicle. A message is received, over a wide-area network from a vehicle, in response to a failed initiation of a packed-switched data connection over the wide-area network, indicating that packet-switched communications are unavailable at a current location of the vehicle. Failure zones are updated to indicate that the current location of the vehicle is a network location supporting circuit-switched communication but not packet-switched communication over the wide-area network.

Computer-programmed telephone-enabled devices for processing and managing numerous simultaneous voice conversations conducted by an individual over a computer network and computer methods of implementing thereof

In some embodiments, the present invention provides for a computer-implemented method, including: causing, by a specifically programmed computer call management communication system, to transform, over a computer network, computing devices of users, into corresponding specialized call management devices, by having each computing device to execute a specialized call management client software application being in electronic communication with the specifically programmed computer call management communication system over the computer network by utilizing SIP; where the specialized call management client software application generates specialized graphical user interfaces configured to allow each user to concurrently initiate and maintain, over the computer network, a plurality of voice communications of distinct types with other users, by, for example, allowing each user to independently and dynamically divert, in real-time, any voice communication of any type to any audio device associated with a corresponding specialized call management device of such user.