There is provided a method of providing a multi-channel electronic communication capability allowing a provider to communicate with a plurality of end user terminals corresponding to a plurality of terminal platforms. The method comprises: providing a repository of mini applications being executable on all of the plurality of the terminal platforms. A function and an appearance of the mini applications is editable by the provider. The mini applications are configured to be stored and executed on the end user terminals. The method also comprises providing a WYSIWYG layout editor engine in communication with the repository. The layout editor engine is configured to allow the provider to build a communication interface corresponding to each of the plurality of terminal platforms. The building the communication interface comprises, for each terminal platform: selecting one or more mini applications from the repository, and arranging a layout of the selected mini applications.

The present disclosure discloses a method for automatic processing of forms using augmented reality. In an embodiment, a filled-out application form including one or more fields is scanned in augmented reality mode and its one or more images are captured. The captured images are used to identify the form type by comparing them with an original application form and to generate an electronic version of the form. Subsequently, filled-out content in the images is extracted and compared with a retrieved configuration file, which has a type same as the identified type of the filled-out application form. Based on this comparison, one or more messages are generated that are superimposed on the electronic version of the form in the augmented reality mode and that both are displayed.

A computer-implemented billing method including displaying, on a video call screen, video data related to a counterpart terminal with which a video call is connected, recognizing reaction information input from the counterpart terminal based on the video data related to the counterpart terminal displayed on the video call screen, and generating billing data related to the recognized reaction information of the counterpart terminal based on a billing policy may be provided.

The disclosed telecom information processing system and method thereof allows a telecommunications provider to enable its business and organisational customers to view, report on and analyse the expenses that have been billed (historical invoicing periods) or will be billed (real-time outstanding invoicing period) to the customer for their usage of telecommunications services (typically call charges and/or data charges and/or other charges) as agreed in their contractual arrangements, by directly ingesting call data records (CDRs) and data usage records from the network and calculating the correct invoicing based on records held in the software invention, defining those contractual arrangements.

A method for identifying a fraudulent phone number is provided. The method includes receiving a user report dataset indicating fraudulent activity corresponding to a phone number, and responsive to receiving the user report dataset, identifying a record in a database corresponding to the phone number. The method further includes tagging the record to identify the phone number as being associated with fraudulent activity.

The present disclosure discloses a method for automatic processing of forms using augmented reality. In an embodiment, a filled-out application form including one or more fields is scanned in augmented reality mode and its one or more images are captured. The captured images are used to identify the form type by comparing them with an original application form and to generate an electronic version of the form. Subsequently, filled-out content in the images is extracted and compared with a retrieved configuration file, which has a type same as the identified type of the filled-out application form. Based on this comparison, one or more messages are generated that are superimposed on the electronic version of the form in the augmented reality mode and that both are displayed.

The disclosed telecom information processing system and method thereof allows a telecommunications provider to enable its business and organisational customers to view, report on and analyse the expenses that have been billed (historical invoicing periods) or will be billed (real-time outstanding invoicing period) to the customer for their usage of telecommunications services (typically call charges and/or data charges and/or other charges) as agreed in their contractual arrangements, by directly ingesting call data records (CDRs) and data usage records from the network and calculating the correct invoicing based on records held in the software invention, defining those contractual arrangements.

Telecommunication services systems and methods are disclosed. The telecommunication services systems and methods preferably enable a buyer to certify and activate a used wireless telecommunications device. The systems and methods may also be employed to provide the buyer with specialized pricing options and other customized services.

A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user.

The present disclosure discloses a method for automatic processing of forms using augmented reality. In an embodiment, a filled-out application form including one or more fields is scanned in augmented reality mode and its one or more images are captured. The captured images are used to identify the form type by comparing them with an original application form and to generate an electronic version of the form. Subsequently, filled-out content in the images is extracted and compared with a retrieved configuration file, which has a type same as the identified type of the filled-out application form. Based on this comparison, one or more messages are generated that are superimposed on the electronic version of the form in the augmented reality mode and that both are displayed.