A method, computer program product, and apparatus are disclosed. The method includes determining whether a shared balance threshold has been breached, and notifying a member of a sharing group, in response to a determination that the balance threshold has been breached. The shared balance threshold is for the sharing group, which includes a number of members.

In one embodiment, a method of serving media includes receiving user profiles from a layer3 node in an access network, and receiving a request to serve media content to a user equipment. The user profiles include information relating to user account and/or network characteristics of the user equipment. The method further includes using an user equipment information from the user profiles, assigning a first media server from a hierarchical set of media servers to serve the user equipment if the media content to be served is cacheable. The hierarchical set of media servers include a plurality of first type of media servers deployed in a plurality of layer2 (L2) access networks. The user equipment is coupled to a content delivery network through a layer2 access network of the plurality of layer2 access networks.

This disclosure provides systems, methods, services, and platforms for automatically prompting a user of a mobile device to send feedback after a triggering event. This disclosure enables Mobile Network Operators to immediately solicit timely feedback from a mobile user after an interaction with the user. When a business, group, or other entity has an active survey campaign, a survey message comprising one or more response options is automatically sent to a mobile device after a triggering event occurs. Based on the user's selected response option, subsequent, follow-up survey messages can be automatically sent to the mobile device.