This disclosure provides aspects and embodiments of methods, services, and platforms for prompting users with a zero account balance to send a callback message to a contact informing the contact that the user cannot call them and asking the contact to call the user. This disclosure further provides location determining platforms and rewards platforms for users.

This disclosure provides systems, methods, services, and platforms for prompting a user to respond to an offer on a mobile device. The disclosure enables Mobile Network Operators to create campaigns to target customers who are nearing the limit of their data plans, voice plans, SMS plans, and MMS plans. In some embodiments, the cloud server interacts with a client application to prompt the use of a mobile device to respond to an offer send in a campaign. The disclosure also provides embodiments to check to see if the user has opted out of receiving offers, or if a device can not execute a command, or if a threshold number of offers has already been sent. This disclosure also provides embodiments for authenticating third party account log-in.

The disclosed technology teaches alerting a network operator to deteriorated wireless network conditions with granularity and reduced false alerts, including receiving tracked performance indicators (KPIs) for multiple components of voice, data and messaging and accessing a mapping for combining the performance indicators into quality sub-indicators for individual users and into key quality indicators (KQI) for the individual users. This includes smoothing the current KQI measures of performance over time to reduce the impact of brief transitory events, accessing a weekly profile of KQIs, and comparing KQIs for a current time window to past KQIs for a corresponding time window for the individual users operating mobile devices in part of the cellular network that is a focus of interest. Based on the comparing, the disclosed technology includes generating alerts that report out-of-range current KQIs within the focus of interest that are persistently out-of-range for longer than a configurable time.

One embodiment relates to a method for sharing consumption of an electronic communication service by a mobile terminal, a session for consuming the service being established initially between the terminal and a gateway between the mobile network and a packet-switched network, remaining credit for consuming the service being attributed initially to the terminal. The terminal periodically requests authorisation to consume a predetermined quota of the remaining credit. A request to track the credit of the terminal is received and a message, intended for launching a credit request for the terminal is transmitted to the gateway. A credit request message for the terminal including information relating to a portion of the predetermined quota consumed by the terminal is received from the gateway. The remaining credit is updated accordingly. A response to track the credit of the terminal for the service, including the updated value of the remaining credit is transmitted.

The present disclosure relates to a method related to an online charging system for a cellular radio communication system. The method includes obtaining a notification that a refill action of a user account for the communication system is pending. The notification includes an identifier (vid) of a refill resource for the refill action. The method also includes inspecting a refill database updated by an account management function of the online charging system to determine whether the refill resource identifier is included therein, indicating whether or not the user account has been refilled based on the refill resource.

This disclosure provides methods, services, and platforms that automatically prompt mobile phone users to add contact information to their phone book after a triggering event such as calling a phone number. The methods, services, and platforms allow mobile network operators to provide a service that allows businesses to potentially have their numbers added to the phonebook of a mobile phone after a disconnected call.

This disclosure provides systems, methods, services, and platforms for prompting a user to respond to an offer on a mobile device. The disclosure enables Mobile Network Operators to create campaigns to target customers who are nearing the limit of their data plans, voice plans, SMS plans, and MMS plans. In some embodiments, the cloud server interacts with a client application to prompt the use of a mobile device to respond to an offer send in a campaign. The disclosure also provides embodiments to check to see if the user has opted out of receiving offers, or if a device can not execute a command, or if a threshold number of offers has already been sent. This disclosure also provides embodiments for authenticating third party account log-in.

This disclosure provides methods, services, and platforms that automatically prompt mobile phone users to add contact information to their phone book after a triggering event such as calling a phone number. The methods, services, and platforms allow mobile network operators to provide a service that allows businesses to potentially have their numbers added to the phonebook of a mobile phone after a disconnected call.

A system and method for notifying a called party of a call attempt is provided. The method comprises initiating a communication request by a calling party; routing the communication request to an intelligent network via an mobile service center; validating the communication request by the intelligent network; and handing over the communication request to an intelligent platform by the intelligent network in the event of a nonstandard trigger event such as calling party insufficient balance. The processing of communication request by the intelligent platform includes monitoring number of call attempts, introducing a delay in sending notification, monitoring availability of called party and performing one or more actions based on the delay and the availability of the called party.

Embodiments attribute network data transfers to applications executing on a computing device. A data transfer service executes on the computing device to receive and process data transfer requests. The data transfer requests, populated by the applications, have identifiers attributed thereto to enable monitoring of the network data transfers per identifier. For example, network data transfers associated with different mail accounts of a mail program or different web sites of browser are attributed separately. Data usage statistics relating to the network data transfers for each identifier may be generated and presented to the user for review.