A monitoring device that acquires device information to be collected from a device includes an operation finish notification acquiring section that acquires an operation finish notification indicating that a predetermined operation performed by the device has been finished, and a device information acquiring section that acquires the device information from the device with a trigger of the acquisition of the operation finish notification. A monitoring method for acquiring device information to be collected from a device includes acquiring an operation finish notification indicating that a predetermined operation performed by the device has been finished, and acquiring the device information from the device with a trigger of the acquisition of the operation finish notification.

Provided is a computer-implemented system and method for monitoring printer-related data on USB cables. A USB-compatible device comprising a field programmable gate array and a microprocessor is placed in-line between a non-networked computer and a printer and monitors the line for print-related data. Once detected, the print-related data is transmitted via a radio frequency to a base station. The base station subsequently compiles the print-related data and relays the data to a printer reporting system.

A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the electro-mechanical part; determining if the incident count for the first time interval exceeds a first threshold level; marking the incident count as a high rate if the incident count exceeds the first threshold level; marking the incident count as a low rate if the incident count is more than 0 but equal to or less than the first threshold level; marking the incident count as a zero rate if the incident count is equal to 0; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; cumulating a number of first time intervals with the low rate during the second time intervals; and marking the electro-mechanical part as needing to be one of repaired or serviced when the number of first time intervals with the low rate during the second time intervals exceeds a second threshold level.

The embodiments herein relate to a method performed by an image capturing device for handling printed information on an information carrier. The image capturing device dynamically determines at least part of print information that should be printed on the information carrier by an industrial printer. When the print information has been printed on the information carrier by the industrial printer, the image capturing device captures an image of at least part of the print information on the information carrier.

In a case where a partition mode in which luma signals are partitioned horizontally and vertically is set when an intra prediction of a picture signal is made in units of minimal coding blocks set in advance, an intra prediction unit is configured to make an intra prediction of a chroma signal in units of prediction blocks of the intra prediction of chroma signals within the minimal coding block set in accordance with a chroma format. A second bitstream constructing unit constructs a bitstream of information relating to a luma intra prediction mode of a prediction block of luma signals and information relating to a chroma intra prediction mode of a prediction block of chroma signals.

An image processing apparatus is provided. Firmware customized for a user who uses the image processing apparatus has been installed in advance in the image processing apparatus. The image processing apparatus has a hardware processor configured to monitor a condition of use of the image processing apparatus and determine whether or not the monitored condition of use is a condition of use adapted to the customized firmware, and to perform processing for updating to the latest standard firmware when it is determined that the monitored condition of use departs from the condition of use adapted to the customized firmware.

Embodiments of the present invention provide for a method, system, and computer program for increasing the success of a facsimile transmission. In an embodiment of the invention, the method includes monitoring an incoming facsimile number transmitting a fax image by a carrier and on the condition that a threshold failure rate is met or exceeded for the carrier transmitting the fax image on the incoming facsimile number, adjusting the carrier to a new carrier.

A system and method for managed device data collection includes a data collector controller for control of monitoring activity of networked multifunction peripherals. A user interface includes a display rendering a plurality of processor rendered interactive user configuration screens. Displayed configuration screens solicit and receive corresponding user input. The configuring screens facilitate setting device user interaction including setting a network address, network connectivity testing, modification of device certificates, changing network settings, and a testing discovery, registration or data transfer mechanism for multifunction peripheral device data collection. A data storage stores user selection data received via rendered configuration screens and the processor outputs stored user selection data as configuration data for data collection from the multifunction peripherals.

An image forming apparatus includes an image forming section and a controller. The image forming section forms an image on a first sheet or a second sheet. The controller controls the image forming section. The first sheet is a blank sheet. The second sheet is a reused sheet. The controller refers to reference images each belonging to any of a plurality of categories to determine whether or not the image belongs to any of the categories. The controller directs the image forming section to form the image on the second sheet when determining that the image does not belong to any of the categories. The controller directs the image forming section to form the image on the first sheet and stores the image as a reference image when determining that the image belongs to any of the categories.

A method of submitting an event relating to MFP device activity to an analytics service. The method of submitting an event to an analytics service comprises a receiving step of receiving a command in a first format. A writing step is provided to write a value of the received command to a stored property. A monitoring step is provided to monitor the property to determine whether or not the property has changed. A transmission step is provided to, in the case that it is determined that a stored property has changed, transmit an event corresponding to the updated property to the analytics service in accordance with a second format.