An information processing apparatus capable of performing reception of an image in response to a transmission request issued before image accumulation while suppressing power consumption. The information processing apparatus transmits a request for transmitting an image to an image processing apparatus and monitors whether or not an image associated with the transmission request has been received. In response to receiving information indicating that there is no image associated with the transmission request, as a response to the transmission request, monitoring of whether or not an image associated with the transmission request has been received is started.

A method of processing linearized and non-linearized Portable Document Format (PDF) files for printing comprises: determining by printer firmware if a printer driver detected that the PDF file is linearized; saving stream data of the PDF file by the printer firmware when the printer firmware determines the printer driver detected that the PDF file is linearized; and determining by the printer firmware if the PDF file is linearized when the PDF file is unidentified as being linearized by the printer driver, wherein the printer firmware identifies real and false linearization error during linearized processing and identifies and processes printing errors in a parallel manner during saving and interpreting stream data.

An information processing apparatus includes circuitry. The circuitry generates an abnormal end file in response to an occurrence of an abnormal end of a process being executed, the abnormal end file indicating an occurrence state of the abnormal end, extracts a part of information from the generated abnormal end file, writes the extracted information as abnormal information in a memory, reads the abnormality information from the memory, and displays the abnormality information on a display.

A printer monitoring system includes: a server configured to collect event information indicating an event that occurs in a printer; and a mobile device configured to execute a display application that causes a display to display a related screen including the event information. The server generates link information for directly transitioning a screen displayed by the display application to the related screen corresponding to the event information, and transmits the event information received from the printer and the link information to the mobile device. The mobile device displays the event that occurs in the printer on the display in a selectable manner, and causes a screen displayed by the display application to be transitioned to the related screen indicated by the link information when the event is selected.

A method of performing error notification and error recovery functions in an image forming apparatus includes detecting by one or more sub-processors an error of a main processor for controlling the sub-processors; controlling an interface function of the image forming apparatus if the error is detected; outputting information about the detected error; and recovering the detected error by controlling an operation of the main processor.

The present invention provides systems and methods for the virtualization, aggregation, and distributed processing of facsimile communications. The Remote FAX Interconnect known as etherFAX® is a system and method that allows for the reception and delivery of information based on cloud computing infrastructure to or from one or more facsimile systems using Internet/web based communication protocols such as HTTP(S) as the transport between a facsimile capable application or hardware and the remotely accessible etherFAX® services.

A method, a system, and a non-transitory computer readable recording medium are disclosed for a first printer connected to a second printer to perform color calibration for the second printer, wherein the second printer does not have a sensor, the first printer including a sensor which measures a media, which has been printed by the second printer and is being fed on a media path of the first printer. The method includes (a) determining the timing to instruct the second printer to print a first measurement chart; (b) instructing, at the timing determined at step (a), the second printer to print the first measurement chart; (c) measuring, by the sensor, the first measurement chart which has been printed by the second printer; and (d) outputting information corresponding to a result measured at step (c).

A system and method for servicing of devices includes a processor, associated memory and a user interface including a display. A display generator generates images on the display. The memory stores device data for each of a plurality of serviceable devices. Device data for each device includes a unique device identifier and associated device status data. The display generator is displays an image including a device data list on the display. The user interface receives filter data from an associated user and the processor generates a subset of the device data in accordance with received filter data. The processor generates a label corresponding to the subset and stores the label in the memory. The processor further receives a device inquiry from the associated user via the user interface, and the display generator generates a labeled display image including the label responsive to a received device inquiry.

An image reading device having a mark formed on front and back of a sheet by an image forming device, and including a first scanner which reads the mark and a second scanner provided at a downstream side of the first scanner and which reads the mark, includes: a position adjusting unit configured to adjust front and back positions of the mark on the basis of a print position of the mark read by at least one of the first scanner and the second scanner; and a monitoring unit configured to monitor front and back misregistration of the mark on the basis of the front and back positions of the mark adjusted by the position adjusting unit.

An image forming apparatus includes: a raster image processing unit configured to convert original image data into image data for image formation being of a raster image; an image forming unit configured to form an image on a paper sheet; a reading unit configured to generate read image data by reading the image formed on the paper sheet; a monitor setting unit configured to set a monitor setting color and an ideal value for the monitor setting color; a color tone monitoring unit configured to monitor a color tone difference between a value of the read image data in the monitor setting color and the ideal value; and a hardware processor configured to perform control to have color correction performed in the image forming unit, wherein the monitor setting color includes at least one of a primary color, a secondary color, a tertiary color, and a tertiary achromatic color.