Methods and apparatus for predicting colorant usage by printing devices are provided. A prediction server can receive a request to predict colorant usage for a first printing device. The prediction server can determine first plurality of functions to predict colorant usage for the first printing device. The first plurality of functions can include at least one linear function and at least one non-linear function. The first plurality of functions can be based on colorant-usage rates indicating historical rates of change in colorant used by the first printing device. The prediction server can determine a prediction of colorant usage for the first printing device using the first plurality of functions. The prediction server can provide an output involving the prediction of colorant usage for the first printing device, where the prediction of colorant usage can include a confidence interval related to the prediction.

A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the electro-mechanical part; determining if the incident count for the first time interval exceeds a first threshold level; marking the incident count as a high rate if the incident count exceeds the first threshold level; marking the incident count as a low rate if the incident count is more than 0 but equal to or less than the first threshold level; marking the incident count as a zero rate if the incident count is equal to 0; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; cumulating a number of first time intervals with the low rate during the second time intervals; and marking the electro-mechanical part as needing to be one of repaired or serviced when the number of first time intervals with the low rate during the second time intervals exceeds a second threshold level.

A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the electro-mechanical part; determining if the incident count for the first time interval exceeds a first threshold level; marking the incident count as a high rate if the incident count exceeds the first threshold level; marking the incident count as a low rate if the incident count is more than 0 but equal to or less than the first threshold level; marking the incident count as a zero rate if the incident count is equal to 0; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; cumulating a number of first time intervals with the low rate during the second time intervals; and marking the electro-mechanical part as needing to be one of repaired or serviced when the number of first time intervals with the low rate during the second time intervals exceeds a second threshold level.

An information processing system includes a processor configured to: specify a region using a specific color material other than a color material of a basic color, as an exclusion region in an image represented by printing data; and control an inspection device that inspects a printed matter obtained by printing the image, to exclude the specified exclusion region from an inspection target.

Methods and apparatus for predicting colorant usage by printing devices are provided. A prediction server can receive a request to predict colorant usage for a first printing device. The prediction server can determine first plurality of functions to predict colorant usage for the first printing device. The first plurality of functions can include at least one linear function and at least one non-linear function. The first plurality of functions can be based on colorant-usage rates indicating historical rates of change in colorant used by the first printing device. The prediction server can determine a prediction of colorant usage for the first printing device using the first plurality of functions. The prediction server can provide an output involving the prediction of colorant usage for the first printing device, where the prediction of colorant usage can include a confidence interval related to the prediction.

An information processing system includes a processor configured to: obtain instruction information for an image forming apparatus and an inspection result within a range of a setting condition which has been set in advance, the inspection result being obtained by an inspection apparatus which inspects an image formed on a recording medium by the image forming apparatus on the basis of the instruction information; and output an abnormality monitoring result obtained in accordance with division-by-division-basis counts of abnormalities in an inspection, the divisions being obtained by dividing an inspection area inspected by the inspection apparatus.

A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the electro-mechanical part; determining if the incident count for the first time interval exceeds a first threshold level; marking the incident count as a high rate if the incident count exceeds the first threshold level; marking the incident count as a low rate if the incident count is more than 0 but equal to or less than the first threshold level; marking the incident count as a zero rate if the incident count is equal to 0; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; cumulating a number of first time intervals with the low rate during the second time intervals; and marking the electro-mechanical part as needing to be one of repaired or serviced when the number of first time intervals with the low rate during the second time intervals exceeds a second threshold level.

A method of proactively identifying print device incidents for servicing by a service provider may include receiving print device data for one or more print devices, determining a probability value for each of the one or more of the print devices based on the print device data, where each probability value represents a likelihood that the print device will experience a subsequent incident of an incident type within a timeframe, identifying one or more of the print devices associated with probability values that each exceed a threshold value, and for one or more of the print devices that is identified, automatically initiating a service request for the subsequent incident.

A scanner includes a transport mechanism that continuously transports a plurality of documents, a sensor, a control unit that performs correction of a read image which the sensor reads by using a correction value, a calculation unit that calculates the correction value based on a result from which the sensor reads a reference region between the documents, and a storage unit that sequentially stores the correction value in any of a plurality of storage regions, in which the control unit switches the storage region where the correction value used for the correction is read out to the storage region where the calculated correction value is stored, if storing of the calculated correction value is completed.

Temperature of a printing medium 110 is sufficiently decreased by stopping the printing medium 110 in a discharge path, conveying the printing medium at a low speed, switching a conveyance path, or the like. If the temperature of the printing medium 110 can be sufficiently decreased, the thermochromism phenomenon is suppressed. As a result, it is possible to provide an image forming apparatus capable of achieving highly accurate color matching and color stability.