A management apparatus includes an obtaining unit that obtains a history of communication performed with an external apparatus in accordance with a derivative application program created on a basis of a basic application program and a state control unit that, if the basic application program is made unavailable, controls, using the history of communication, whether to make the derivative application program unavailable.

An information processing apparatus includes: a memory that stores control information to be utilized for displaying a setting screen on which entry of a setting value for an application added to the information processing apparatus is received; and circuitry to receive a user operation related to execution of the application on the setting screen and perform processing for installing the application.

An information processing apparatus includes a first application program for executing an output process on content and a second application program for executing a process of obtaining the content from an external apparatus. The information processing apparatus causes the first application program to issue a request for activating the second application program and activates the second application program so as to execute a process of obtaining content from the external apparatus through communication with the external apparatus. After obtaining the content from the external apparatus, the information processing apparatus causes the second application program to issue a request for activating the first application program and activates the first application program so as to execute the output process on the content obtained from the external apparatus.

An information processing apparatus includes: a storage unit that stores a plurality of pieces of application software; a connection control unit that establishes a communication connection to an external apparatus and collects available function information indicating at least one function included in the external apparatus; a determining unit that determines at least one piece of application software that is executable with respect to the external apparatus among the pieces of application software, based on the available function information; a display control unit that displays, on a display unit, the pieces of application software that are determined as being executable, and causes at least one piece of application software that is determined as being inexecutable to be hidden in the display unit or to be displayed on the display unit in a display mode different from a display mode of the pieces of application software that are determined as being executable.

An image processing service system includes an operation request accepting unit, a setting accepting unit, a payment control unit, and an operation execution control unit. The operation request accepting unit accepts an operation request for an image processing apparatus through a chat between a user and a chatbot participating in a chat service on a chat board provided by the service. The setting accepting unit accepts a setting for an operation of the image processing apparatus requested by the operation request. The payment control unit makes a payment for the operation of the image processing apparatus requested by the operation request through an electronic payment system available on the chat service. The operation execution control unit controls the image processing apparatus to execute the operation requested by the operation request after the setting is accepted by the setting accepting unit and the payment is made by the payment control unit.

A management apparatus includes an obtaining unit that obtains a history of communication performed with an external apparatus in accordance with a derivative application program created on a basis of a basic application program and a state control unit that, if the basic application program is made unavailable, controls, using the history of communication, whether to make the derivative application program unavailable.

A present image forming apparatus includes a first control unit that controls a native program, a second control unit that controls an extension application different from the native program, a first memory area in which an operation screen of the native program controlled by the first control unit is rendered, and a second memory area in which an operation screen of the extension application controlled by the second control unit is rendered. At least a part of the operation screen of the native program is output to a display when an event related to outputting of the operation screen of the native program has occurred while the display is displaying a screen rendered in the first memory area.

An information processing system includes a plurality of programs, each executing a predetermined process. The information processing system includes a memory and circuitry. The memory stores, for each of applications, each executing a series of processes using electronic data, an application associating flow information with application setting information. The flow information defines program identification information and an execution order. The application setting information defines parameter setting information, group setting information, and flow identification information. The memory further stores use screen information in association with application identification information. The circuitry: receives a first request including the application identification information from a device; transmits the use screen information and the application setting information to the device; receives a second request including the parameters, information on electronic data, and the flow identification information; acquires the flow information; and executes the programs in accordance with the execution order by using the parameters.

An information processing system for providing a service via a service providing server residing on a first network, the service being requested by an information processing apparatus residing on a second network different from the first network based on application information, the information processing system including: first circuitry to obtain state information indicating a state of the service providing server; and second circuitry to transmit the state information of the service providing server to the information processing apparatus in response to reception of a service request to the service providing server from the information processing apparatus, to cause the information processing apparatus to perform a notification operation according to the state information that is received.

An image forming apparatus includes an operation device that is connected to the image forming apparatus and receives an operation to the image forming apparatus; a processing unit that performs a predetermined processing by a first application in the image forming apparatus or the operation device; an error detecting unit that detects the error in the processing by the first application; a control unit that starts up a second application to resolve the error upon the error is detected; a transmission unit that transmits error data formed based on the contents of the error from the first application to the second application; and a display unit that displays the operation screen of the second application based on the error data.