An information processing apparatus is provided for generating delivery data to be delivered to a delivery destination in response to an input of processing data. The information processing apparatus includes an acquisition unit configured to acquire other data from a reference destination specified by specific information included in the processing data in a case where the specific information specifying the reference destination of the other data is extracted from the content of the processing data, and a generation unit configured to generate the delivery data in response to an input of the processing data, the delivery data being configured such that the other data acquired by the acquisition unit is viewable based on the delivery data.

A configurable document server is described. In some embodiments, the configurable document server can enable administrators to set an option that prevents documents from being routed to users when the configurable document server experiences some types of errors. When the configurable document server determines that such an error condition exists, it may prevent the routing of the corresponding document. By preventing documents causing errors from being routed, the configurable document server enables administrators to improve the accuracy of document workflow and thereby improve productivity of users.