An information processing system in which a client uses an information processing apparatus that is managed by an apparatus manager, includes a management unit that manages client information including a contact address of a client; an acquisition unit that acquires a notification content from an apparatus manager; a specification unit that specifies a contact address of a client that uses an information processing apparatus that is managed by the apparatus manager from which the acquisition unit has acquired the notification content, on the basis of the client information that is managed by the management unit; and a notification unit that gives a notification about the notification content acquired by the acquisition unit to the contact address of the client specified by the specification unit.

An information processing system in which a client uses an information processing apparatus that is managed by an apparatus manager, includes a management unit that manages client information including a contact address of a client; an acquisition unit that acquires a notification content from an apparatus manager; a specification unit that specifies a contact address of a client that uses an information processing apparatus that is managed by the apparatus manager from which the acquisition unit has acquired the notification content, on the basis of the client information that is managed by the management unit; and a notification unit that gives a notification about the notification content acquired by the acquisition unit to the contact address of the client specified by the specification unit.

An image processing apparatus capable of being remotely operated by a remote operation device includes an operation acceptor, and a hardware processor, wherein the hardware processor executes a process corresponding to the operation accepted by the operation acceptor, in the case where a cooperation mode is set, executes a process in accordance with a command received from the remote operation device, acquires a type of a first medium used by the remote operation device, in the case where the cooperation mode is not set, notifies the user by using a second medium when an operation is accepted by the operation acceptor, and in the case where the cooperation mode is set, if the second medium is different from the first medium, notifies the user by using the first medium when an operation is accepted by the operation acceptor.

An image processing apparatus includes a memory that stores first progress information representing progress of processing of a job, a first program accessible to the first progress information, and a second program that performs transfer processing of the job; and a processor configured to: execute the transfer processing of transferring the job by the second program; update, by the second program, second progress information representing progress of the transfer processing by the second program, the progress being according to a unit of the job; and output updated first progress information by the first program, using the second progress information updated by the second program.

An information processing apparatus detects a signal transmitted from an external communication apparatus and displays information of the communication apparatus corresponding to the detected signal. If a first signal is detected, a notification screen for prompting a user to perform a specification operation on the communication apparatus is displayed, and if a second signal is detected after displaying the notification screen, when the second signal corresponds to the specification operation, information of the communication apparatus corresponding to the second signal is displayed. If the first signal and the second signal are both detected, a second notification screen for prompting the user to perform a different second specification operation is displayed, and if a third signal is detected after displaying the second notification screen, when the third signal corresponds to the second specification operation, information of the communication apparatus corresponding to the third signal is displayed.

A technique that prevents an unnecessary notification to a user. A non-transitory computer-readable storage medium storing a control program causing a computer of an information processing apparatus to execute a control method including a reception step of receiving an event generated in a device, a setting step of setting a user who is a destination of a notification based on the event received in the reception step according to a type of the event received in the reception step, first information showing a group for each type of an event, and second information showing a group for each user, and a notification step of transmitting a notification based on the event received in the reception step to the user set in the setting step.

A mobile terminal capable of setting a cover sheet and a header of a fax document and causing an image forming apparatus to transmit the fax document. Cover data representative of a cover sheet is created according to the settings of a cover sheet of a fax document, and header data representative of a header is created according to the settings of a header of the fax document. Upon receipt of an instruction for transmitting a fax document from the user, the mobile terminal transmits an instruction to the image forming apparatus for reading an original and transmitting the fax document, together with transmission destination information indicative of a transmission destination to which the fax document is to be transmitted and at least one of the cover data and the header data.

Provided is a method of controlling an image forming apparatus, the method including: periodically making an inquiry about an instruction to a management server; determining whether or not to display a notification indicating that a message has arrived, based on information about a registered time of the message acquired by the management server as a result of the inquiry, and information about a time when the message is displayed on the image forming apparatus; and controlling the notification indicating that a message has arrived to be displayed in a predetermined display area in accordance with at least a determination, in the determining, that the notification indicating that the message has arrived is displayed, and controlling not to display the notification indicating that the message has arrived in accordance with at least a determination, in the determining, that the notification indicating that the message has arrived is not displayed.

A method, system, and program product for communicating with machines and end users connected to a network. Information sent to or from the machines is transmitted using electronic mail or a via a direct connection. The electronic mail may be transmitted over the Internet to a service center or from a service center to a resource administrator, but also may remain within a local or wide area network for transmission between a machine and an end user or a resource administrator. E-mail messages may be transmitted from a computer which is attached to a device which is being monitored or controlled and include information regarding the status, usage or capabilities of the attached device. The device may send status messages and usage information of the device by an end user to either a resource administrator or to a service center on the Internet through a firewall.

Embodiments of the present invention provide for a method, system, and computer program for increasing the success of a facsimile transmission. In an embodiment of the invention, the method includes writing a record to a database during a failed attempt at transmitting a fax image by the fax server, receiving each of a new fax image to be transmitted to a recipient, a specified fax sender, and also at least a portion of a phone number, and retrieving a current selected configuration stored for the specified fax sender. The method further includes querying the database to determine whether the current selected configuration of the specified fax sender matches a record in the database, and if a match is found, establishing that a prior facsimile transmitted by the specified fax sender was unsuccessful, but on condition that no match is found, transmitting the new fax image by the fax server.