A system and method for predictive maintenance of multifunction peripherals includes a data collection agent configured to receive and store simple network management protocol (SNMP) data including metered data from one or more multifunction peripherals, and a service prediction system configured to selectively perform linear regression analysis on one or more of the metered data to predict one or more service events for at least one multifunction peripheral based on the linear regression analysis. Notifications for each predicted service event are sent to service technicians associated with the associated multifunction peripheral. Service technicians can preemptively perform service and maintenance functions on the multifunctional peripherals before error or faults occur on the multifunction peripherals.

An image processing apparatus includes: a display unit configured to display an operation screen; an acquisition unit configured to acquire biological information of a user performing operation using the operation screen, the biological information varying reflecting a state of the user; and a registration control unit configured to control operation of registering information on the operation screen and the biological information of the user in association with each other.

Methods and systems for an auditing infrastructure for an Internet fax service architecture are provided. According to one embodiment, information regarding an event, associated with a component of the Internet fax service architecture, that is to be logged, is received by a centralized audit logging module of the Internet fax service architecture. The component may be a web server, an email server, a fax server, a notification server or an imaging system. The information is utilized by the centralized audit logging module to determine specific parameters within the Internet fax service architecture to be logged. Finally, the event, including the information and the specific parameters, is recorded by the centralized audit logging module to an audit log associated with the Internet fax service architecture in a standardized format.

An information equipment management system includes a personal identification apparatus which is portable and capable of acquiring biometric information of a carrying person thereof and thereby identifying the carrying person, an information equipment, and an information equipment management server for managing use approval/disapproval information which is management information on approval or disapproval of use of the information equipment. The personal identification apparatus includes an acquisition part for acquiring use approval/disapproval information of the information equipment relating to the carrying person, which is use approval/disapproval information managed by the information equipment management server, from the information equipment management server and a storage part for storing therein the use approval/disapproval information acquired from the information equipment management server. The information equipment controls an operation of the information equipment by using the use approval/disapproval information stored in the storage part of the personal identification apparatus.

An image forming apparatus includes a reader that reads a document to generate image data, a user interface that accepts an instruction from a user, a memory device that stores instructions, and a processor that executes the instructions stored in the memory device. The instructions are executed to transmit the generated image data, set a setting regarding an output of a transmission result of transmission of the image data based on an instruction for transmitting before the user interface accepts the instruction for transmitting, and control the output of the transmission result, based on the setting, in the transmission of the image data in accordance with the instruction for transmitting.

According to an embodiment, an image forming apparatus includes a communication device, a storage device, a display, a printer, and a processor. The communication device receives a document from a different apparatus. The processor causes the display to display, on the basis of the received documents stored in the storage device, a list of the received documents in an unprinted state, which are not yet printed by the printer, by distinguishing between the received document in an unread state that is not yet displayed by the display and the received document in an already-read state that is already displayed by the display.

A communication apparatus that enables to refer to transmission history information in response to settings of use proprieties for transmission methods. A recording unit records a history of a transmission job executed by the communication apparatus as transmission history information that includes a transmitting destination at least. A setting unit sets a use propriety of each of the transmission methods. A determination unit determines whether reference to the transmission history information is permitted in response to the use propriety of each of the transmission methods set by the setting unit and the transmitting destination included in the transmission history information, when a user instructs to refer to the transmission history information.

An image processing apparatus comprising a scanner. When the apparatus starts execution of a file output job, the apparatus confirms whether or not to be able to access a server. In a case where the apparatus could not access the server, the apparatus stops the execution of the file output job without outputting a file including image data to a designated output destination. In a case where the apparatus could access the server, the apparatus transmits a log relating to the file output job to the server before outputting the file to the designated output destination. When the transmitted log could be saved in the server, the apparatus outputs the file to the designated output destination. When the transmitted log could not be saved in the server, the apparatus stops the execution of the file output job without outputting the file to the designated output destination.

An image processing apparatus that communicates with a chat server which controls displaying of received image data in a talk room of a chat service provided by the chat server, based on received information about the talk room, and controls transmission of a notification, based on received user information on a notification destination user, the image processing apparatus includes a reading unit configured to read an image of a document to generate image data based on the image, a registration unit configured to register the talk room of the chat service and the notification destination user in association with an object, and a transmission unit configured to transmit the image data generated by reading of the reading unit, the information about the talk room, and the user information on the communication destination user to the chat server, in response to selection of the object.

Quickly transmitting and acquiring device information is enabled. A data collection server has a receiver that receives device information related to device states; an evaluator configured to determines if the received device information is first device information that is not an object of priority transmission, or second device information that is an object of priority transmission; and a transmitter configured to send the received device information to a management server that manages the device information. The transmitter transmits the second device information to the management server with priority over the first device information.