Implementations enable conversations between operators of communication devices who use sign language and other operators who don't. A method may include receiving images of first sign language gestures captured by a camera of a first communication device, converting the first sign language gestures into first text, transmitting the first text to a second communication device, receiving second text from the second communication device, and converting the second text into images of second sign language gestures made by an avatar. The method may also include operating the camera to capture the images of the first sign language gestures and presenting the images of the second sign language gestures on a display of the first communication device. The method may further include receiving first speech captured at the second communication device, converting the first speech into third text, and then into images of third sign language gestures made by the avatar.

A method operates a hearing device, in which an adaptation to the hearing device by a hearing device wearer is determined. An ambient situation is detected, and a value is assigned to the ambient situation. The value is used as a degree of adaptation. A hearing device includes a microphone for detecting the ambient situation and a hearing device system includes a hearing device, as well as the use of a hearing device and a computer program product.

The invention relates to a communication system comprising a hearing aid, a communication unit, a relay server, a rule processing server, and at least one external device, wherein the rule processing server comprises a data communication interface to communicate with said relay server and with a plurality of external devices over a plurality of data communication channels, a rule processor, and a rule base comprising a set of rules, each rule defining an action to be triggered in response to a trigger event. Said rule processor is configured to generate an action request signal in response to an event signal representing a trigger event. Said action request signal is configured to cause an action of at least one of the hearing aid, the communication unit, the relay server or the external device, and wherein said action request signal carries information that designates at least one of said devices and at least one action to be performed of said at least one device. Said communication system further comprises an event detector that is configured to detect a trigger event and to generate the event signal in response to a detection of the trigger event.

A method to transcribe communications may include obtaining, at a first device, an audio signal that originates at a remote device during a communication session. The audio signal may be shared between the first device and a second device. The method may also include obtaining an indication that the second device is associated with a remote transcription system and in response to the second device being associated with the remote transcription system, directing the audio signal to the remote transcription system by one of the first device and the second device instead of both the first device and the second device directing the audio signal to the remote transcription system when the second device is not associated with the remote transcription system.

A text-assisted telephony system for use by an assisted user while communicating with a hearing user via a hearing user's phone device. The system includes first and second assisted user's communication devices, each including a processor, a microphone, a speaker, a display and a communication component. One processor is programmed to establish a voice call with the hearing user's phone device. One processor is programmed to establish a communication link with the other processor. Each processor is programmed to generate an alert indicating when an incoming call is received and to enable an assisted user to answer the call and, upon one of the devices being used to answer a call, that device receiving text captions from a remote relay corresponding to a hearing user's voice signal and presenting the text captions to the assisted user via the device display.

A method to transcribe communications includes obtaining an audio message from a first device during a voice communication session with a second device including a display screen, providing the message to a first speech recognition system to generate a first message transcript, providing the transcript to the second device for presentation on the screen, obtaining an indication that a transcript quality is below a threshold, providing, in response, the message to a second system to generate a second transcript while still providing it to the first system to generate the first transcript and providing the first transcript to the second device for presentation on the display screen, and in response to an event occurring that indicates the second transcript is to be provided to the second device instead of the first transcript, providing the second transcript to the second device for presentation on the screen instead of the first transcript.

A method to transcribe communications includes obtaining an audio message from a first device during a voice communication session with a second device including a display screen, providing the message to a first speech recognition system to generate a first message transcript, providing the transcript to the second device for presentation on the screen, obtaining an indication that a transcript quality is below a threshold, providing, in response, the message to a second system to generate a second transcript while still providing it to the first system to generate the first transcript and providing the first transcript to the second device for presentation on the display screen, and in response to an event occurring that indicates the second transcript is to be provided to the second device instead of the first transcript, providing the second transcript to the second device for presentation on the screen instead of the first transcript.

Provided is a multi-functional translation software for the deaf community and/or hard of hearing people. The platform is comprised of a software application installable on a smartphone or other electronic device. Users can input text in one language, allowing it to be translated via an internal translation service into a second language. The software application will automatically connect with a business once within range of the business allowing the customer and the business to communicate via text chat on the software application.

Disclosed herein are methods, systems, and devices for dynamically adjusting a user interface provided by an external unit of a hearing device. In an example method, the external unit determines whether a state of the external unit is one of (i) a coupled state when the external unit and the stimulation unit are coupled or (ii) a decoupled state when the external and the stimulation unit are decoupled. The external unit then provides one of (i) a first user interface when the determined state is the coupled state or (ii) a second user interface when the determined state is the decoupled state.

Disclosed herein are methods, systems, and devices for dynamically adjusting a user interface provided by an external unit of a hearing device. In an example method, the external unit determines whether a state of the external unit is one of (i) a coupled state when the external unit and the stimulation unit are coupled or (ii) a decoupled state when the external and the stimulation unit are decoupled. The external unit then provides one of (i) a first user interface when the determined state is the coupled state or (ii) a second user interface when the determined state is the decoupled state.