H04M3/42102

Systems and methods for handling a telephony communication setup request
11431839 · 2022-08-30 · ·

Systems and methods for setting up a telephony communication include an operating system of a user telephony device diverting a call setup request made via a native dialer of the user telephony device to a telephony software application on the user telephony device. The telephony software application then sets up the requested telephony communication using a telephony communication application programming interface (API).

Reduction in network congestion
09723134 · 2017-08-01 · ·

A system, method and non-transitory computer readable storage medium comprising instructions that when read by a processor perform receiving a telephony connection request at a location in a telephony network, the location separated from an intended recipient of the telephony connection request by a target telephony network, determining addressing information regarding the intended recipient, the addressing information including at least routing information or a phone number, determining a status characteristic of the intended recipient based on the addressing information, based on the status characteristic, and determining whether the intended recipient would successfully receive the telephony connection request if the telephony connection request was forwarded to the intended recipient.

Mobile device sharing facilitation methods and systems in a context of plural communication records

Structures and protocols are presented for using or otherwise relating to a first mobile device (a smartphone or tablet computer or wearable device, e.g.) configured to be shared by two or more parties such that a subset of the parties may be addressed selectively (in content directed to such parties, e.g.) in a cost-effective manner.

SYSTEM, METHOD, AND COMPUTER PROGRAM PRODUCT FOR CALL TRACKING USING CALLER IDENTIFICATION IN CROSS-CHANNEL MARKETING AUTOMATION MANAGEMENT SUPPORT WITH INTELLIGENT PRIVACY PROTECTION
20170272569 · 2017-09-21 ·

A system, methods, and computer program products for performing call tracking in a novel way wherein caller ID data is obfuscated so as to preserve a caller's privacy by protecting their telephone number.

SYSTEMS AND METHODS TO PROVIDE CONNECTIONS VIA CALLBACK ACCEPTANCE CROSS-REFERENCE TO RELATED APPLICATIONS

Systems and methods to selectively block calls from reaching destinations based on an input received from a callback connection. One embodiment includes a web server to receive a selection of an advertisement from an customer and to obtain a communication reference from the customer in response to the selection; a session border controller to interface with a packet switched network; and one or more telecommunication servers coupled to the session border controller and the web server, the one or more telecommunication servers to establish a connection for real time communications using the communication reference, to initiate a connection for real time communications with an advertiser of the advertisement after receiving an indication of acceptance of the connection established using the communication reference; where the advertiser is charged an advertisement fee in response to establishing a connection for real time communications between the advertiser and the customer.

Methods for processing emergency call and communications apparatuses utilizing the same

A communications apparatus includes a baseband signal processing device, an RF signal processing device, a memory device, and a processor. The processor transmits a normal call-establishment signal with a remote identifier to a network to originate a normal call in response to a first call-origination request with the remote identifier, receives an indication message indicating that the normal call is routed as an emergency call from the network, records the remote identifier in the memory device, and when receiving a second call-origination request with the remote identifier, transmits an emergency call-establishment signal with the remote identifier to the network to originate an emergency call in response to the second call-origination request.

Method and apparatus for utilizing callee information and location before call establishment

The present disclosure relates to providing user information. In a method for requesting user information of an information requesting device in a mobile communication system, the method includes selecting a callee from a user, acquiring a user identifier (ID) of the selected callee, transmitting a user information request for the selected callee and the user ID to a relay server, evaluating whether an admission message is received from the relay server, and if the admission message is received, receiving user information from the relay server.

System and method for callee-caller specific greetings for voice mail
09769316 · 2017-09-19 · ·

A method for customization of voice mail messaging. The method includes recording a plurality of voice mail messages, defining selection criteria for each of the plurality of voice mail messages, establishing a first call for which one of the plurality of voice mail messages will be selected, identifying parameters of the first call, matching the parameters with the selection criteria, selecting the one of the plurality of messages based on the matching step, and playing the selected message on the first call.

Method and apparatus for providing ARS service

A method for providing a composite voice-screen automatic response system (ARS) service, according to one embodiment of the present invention, comprises: a step for receiving, by a server for a multimedia call, a call request message from user equipment; a step for determining whether the server for the multimedia call possesses ARS contents corresponding to a call number of the call request message; a step for transmitting, by the server for the multimedia call, a command for downloading the ARS contents to the user equipment when it is determined that the server for the multimedia call possesses the ARS contents; and a step for transmitting, by the server for the multimedia call, the call request message to the call number, wherein the user equipment can receive an ARS service synchronized with a voice and a screen without installing an application according to each enterprise for providing the ARS service.

TELECOMMUNICATIONS CALL AUGMENTATION SYSTEM
20170262891 · 2017-09-14 · ·

A method of augmenting a telecommunications call, the method comprising: detecting a telecommunications call event at a user telecommunications device; selecting an item of media content, the item of media content being associated with the calling party; augmenting the call with the item of media content; detecting a user interaction with the device in response to the item of media content; and transmitting information relating to the user interaction to the calling party.