A communications system according to certain embodiments includes a mobile device and a second type of communications system, such as a landline telephone system, that share usage information. The shared information can include call logs of in-coming and out-going calls, missed calls, text messages, address book information, GPS data, internet browsing data, and the like.

An apparatus, method, and non-transitory computer readable medium are provided for accessing data on a phone that is inaccessible. The apparatus includes a memory configured to store a plurality of contact profiles in a contact list corresponding to an inaccessible device, and a processor coupled to the memory. The apparatus receives, from an unknown device over a voice connection, an access identifier corresponding to the inaccessible device and a contact identifier associated with a contact profile of the plurality of contact profiles; identifies the contact list based on matching the access identifier with the inaccessible device; determines a contact device of the contact profile in the contact list corresponding to the contact identifier; and connects, over the voice connection, the unknown device to the contact device corresponding to the contact profile.

In general, the subject matter described in this specification can be embodied in methods, systems, and program products for providing search results automatically to a user of a computing device. A spoken input provided by a user to a computing device is received. The spoken input is transmitted to a computer server system that is remote from the computing device. Search result information that is responsive to the spoken input is receiving by the computing device and in response to the transmitted spoken input. An alert is provided to the user that the device will connect the user to a target of the search result information if the user does not intervene to stop the connecting of the user. The user is connected to the target of the search result information based on a determination that the user has not intervened to stop the connecting of the user.

Techniques are described for managing the generation, style, and/or distribution of digital contact cards. An organization may access a card management platform and upload style information for digital contact card(s). Style information may include an arrangement and/or layout of the card(s), an organization name and/or logo to be included on the card(s), the font, color, size, or other characteristics of the text on the card(s), and so forth. A user may access the platform to request the distribution of a digital contact card to recipient(s). In response to the request, the platform may generate a digital contact card for the user based on the previously specified style information, and distribute card(s) to the specified recipient(s). Techniques are also described for determining positions of various mobile devices (and associated users) in a room or other area, and presenting received contact card information in a user interface according to the determined positions.

A telephone subnet crawler is used to access automated telephone response systems and index the information, contents and structure contained therein. A database of the information, contents and structure of a plurality of automated telephone response systems is created by the telephone subnet crawler. A user interface provides a waiting party with direct access to the information, contents and structure of the automated telephone response systems contained in the database. Where an automated telephone response system requires user input, the user interface calls the automated telephone response system and navigates to the node requiring user input, provides the user input and displays the results to the user. Where an automated telephone response system connects to an operator, the user interface calls the automated telephone response system, navigates to the node for an operator, and when an operator is detected, calls the user at a user provided callback number.

A contact information system provides an independent network authority for providing contact information in connection with incoming calls or messages. The contact information system utilizes a database of communication identifiers to provide contact information for end user devices that receive incoming communications which specify communication identifiers that are stored in the database.

A method of intuitively recognizing and using an integrated identification function by users by additionally displaying variable URI access menus on the existing user screen of the integrated identifier, and this is accomplished through an integrated identifier management system and a service method, which include: address servers for storing, managing and processing URIs (address) mapped to an integrated identifier and related information; a terminal for variably displaying a plurality of URI access menus on an integrated identifier user screen according to an address status (integrated identifier information, URI information, display information, and matching information) registered in the address servers; and a process for processing an integrated identification service through communication between the terminal and the address servers.

Described herein is at least one non-transitory computer-readable medium comprising instructions to direct at least one processor to utilize a global dialing format. The at least one processor is directed to retrieve a phone number stored on a communication device. The retrieved phone number is converted to the global dialing format by a reformatting sequence or a manual intervention sequence and the reformatted phone number thereby obtained is saved to a global contacts list on the communication device. A local phone number is retrieved from the reformatted phone number when a user selects the reformatted phone number for dialing. The local phone number is in a destination country. A call logic sequence is initiated to assemble the dialing protocol necessary to complete the phone call. An authentication sequence is executed to confirm that the local phone number is an actual phone number in the destination country. The authentication sequence results in an authenticated local phone number which is concatenated with the dialing protocol assembled by the call logic sequence. A concatenated phone number is obtained. The retrieved phone number is saved to a call log in the global dialing format. The concatenated phone number is called.

This disclosure provides aspects and embodiments of methods, services, and platforms for prompting users with a zero account balance to send a callback message to a contact informing the contact that the user cannot call them and asking the contact to call the user. This disclosure further provides location determining platforms and rewards platforms for users.

A communications system according to certain embodiments includes a mobile device and a second type of communications system, such as a landline telephone system, that share usage information. The shared information can include call logs of in-coming and out-going calls, missed calls, text messages, address book information, GPS data, internet browsing data, and the like.