A system for sending limited-content message texts to a debtor, where each message comprises a fixed format, comprising an agent's name, a callback number, and optional suggested times for the recipient to callback the agent. The limited content message texts are sent over a time period during the work schedule of the agent and the optionally suggested callback times may take into account the agent's schedule. Upon receiving a voice telephone callback from the recipient, a comparison is performed on the calling party number to ascertain if it matches a called party number of one of the sent limited-content message texts. If matched, then the call is routed to the agent identified in the limited-content message text. The agent is further presented with information indicating the voice telephone call is a callback in response to a previously sent limited-content message text.

A communication management system, a communication system, a communication control method, and a recording medium. The communication management system manages sharing of data between a plurality of communication terminals and transmits storage location information indicating a storage location of image data, the storage location information to be received by a first communication terminal of the plurality of communication terminals, receives a notice indicating a start of uploading of the image data to the storage location indicated by the storage location information, the notice transmitted by the first communication terminal, transmits the notice indicating the start of uploading of the image data, the notice to be received by a second communication terminal of the plurality of communication terminals, receives stroke data for reproducing a stroke image, the stroke data transmitted by the first communication terminal, and transmits the stroke data, the stroked data to be received by the second communication terminal.

A method for implementing a multimedia messaging service between a terminal that communicates with a network over a radio path and a server includes receiving a multimedia message addressed to the terminal at the server. The multimedia message includes at least one multimedia component. A notification message is transmitted over the radio path to the terminal to indicate that a multimedia message is available for retrieval from the server. The notification message includes the information on at least one property of the multimedia component. The notification message is received at the terminal, whereupon a bearer is selected for transferring the multimedia component over the radio path on the basis of the property data conveyed by the notification message. The multimedia component is transferred from the server to the terminal over the radio path using the bearer selected by the terminal.

A communication logging system facilitates communications between two or more users. A secured database stores communications from each user, and the system notifies the intended recipients of the communications. The system records times of creation of the communications, times of access to the communications, and who created and/or accessed the communications. The communications may not be altered or deleted once recorded, so there is a permanent source of reliable evidence as to the content of the communications and information associated therewith.

A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations.

A transmission terminal transmits video data and display data of a screen shared with another transmission terminal to the other transmission terminal via a predetermined relay apparatus. The transmission terminal includes a storage unit that stores relay apparatus information of the relay apparatus to which the transmission terminal transmits the video data; a receive unit that receives the display data from an external input apparatus connected to the transmission terminal; and a transmitting unit that transmits the display data received by the receive unit to the relay apparatus indicated by the relay apparatus information stored in the storage unit.

A method is provided for allocating a messaging mailbox located in a communications network to a user. The method performs the following actions in a messaging mailbox management device: receiving from a communication terminal, via the communications network, a request for a messaging mailbox, the request including user identification information, the identification information being different from a contact identifier of the user that can be reached on a communications network of a telecommunications operator to which the user subscribes; recording the received identification information in association with a messaging mailbox identifier; and sending a message in reply to the request, via the communications network, to the communication terminal. The message includes the messaging mailbox identifier.

Methods, systems and devices are provided to enable voice activity following a call interruption or when a call experiences or will experience interruption or diminished quality such that call experience is affected to be relayed to the communication device of the other party to the call. When an indication that an active voice call with another communication device is or will experience interruption or diminished quality such that call experience is affected, audio received from a microphone of the communication device may be recorded. A message may be generated from recorded audio and the generated message may be transmitted to the other communication device. Generation and/or transmission of the message may be performed in response to user inputs.

A server computer receives an indication of an interaction between a first user device of a first user and a second user device of a second user, where the interaction includes a message for transmission from the first user to the second user. The server computer performs a verification process on the message, including performing one or more binary checks on the message. The server computer then generates a response indicating whether the message is a legitimate message based on the verification process. When the response indicates that the message is a legitimate message, the server computer transmits the message to the second user device of the second user for display.

A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations.