A method, computer system, and a computer program product for automatic detection of the need for a breakout virtual meeting is provided. The present invention may include receiving a computerized version of a real-time conversation between a plurality of participants of a virtual meeting. The present invention may also include determining whether a breakout virtual meeting is necessary among a subset of the plurality of participants of the virtual meeting. The present invention may further include, in response to determining that the breakout virtual meeting is necessary, automatically transmitting an alert indicating that the breakout virtual meeting is necessary among the subset of the plurality of participants of the virtual meeting.

Systems and methods for enhanced teleconferencing. An example method includes generating a teleconference interface with a plurality of user-controlled participant interface elements representing participants of the teleconference; identifying a first conversation based on positions, in the teleconference interface, of a first subset of the participant interface elements; identifying a second conversation based on the positions, in the teleconference interface, of a second subset of the participant interface elements; accessing supplemental data, from at least one of a networking or social media database, for the participants of the teleconference; and presenting, within the participant interface elements, the supplemental data.

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for linking participants in a communication session. The method includes presenting a set of connected graphical elements on a graphical user interface (GUI) representing a structure of the communication session and a trusted relationship between a first participant and a second participant in the communication session, establishing a bidirectional link between the first participant and the second participant, wherein the communication device exchanges trusted information between the first participant and the second participant, and displaying a depiction of the bidirectional link to at least one participant in the communication session. The method optionally includes negotiating a calendar event with the second participant via the bidirectional link based on the trusted information. Graphical elements associated with the first and second participants can depict one or more of presence, context, and persona information.

The present disclosure generally relates to managing phone calls. In some embodiments, an electronic device with a touch screen displays a phone call user interface which includes informational items associated with phone calls as well as other affordances. In some embodiments, the electronic device displays an incoming call user interface that includes selectable options that, when selected via user input, display different user interfaces.

Disclosed is a system for connecting to an online meeting room with multiple people. A first client device of a first user initiates a connection to the online meeting room. After the connection has been initiated, the first client device starts receiving video data and audio data from one or more client devices of one or more other users connected to the online meeting room. While connected to the online meeting room, the first client device displays a video stream based on the received video data from the one or more client device of the one or more other users connected to the online meeting. Upon receiving a request from a second user to start a conversation with the first user, the first client device plays an audio stream based on the audio data received from the client device of the second user.

A method, computer system, and a computer program product for automatic detection of the need for a breakout virtual meeting is provided. The present invention may include receiving a computerized version of a real-time conversation between a plurality of participants of a virtual meeting. The present invention may also include determining whether a breakout virtual meeting is necessary among a subset of the plurality of participants of the virtual meeting. The present invention may further include, in response to determining that the breakout virtual meeting is necessary, automatically transmitting an alert indicating that the breakout virtual meeting is necessary among the subset of the plurality of participants of the virtual meeting.

A request for a contact center agent interaction is received from a user device associated with a user. The user device is connected to a virtual waiting room that includes waiting users of a contact center queue. The virtual waiting room enables the user to virtually interact with at least a subset of the waiting users. Responsive to an indication to activate a private session between the user device and an agent device associated with a contact center agent, the user is removed from the virtual waiting room.

A teleconference system includes an audio data receiving section, a group information holding section, and an audio controller. The audio data receiving section receives audio data obtained by multiple terminal apparatuses of multiple users who participate in a conference. The group information holding section holds group information indicating multiple groups. The groups are obtained by grouping the users of the terminal apparatuses. Any of the terminal apparatuses is referred to as a certain terminal apparatus. Each of the groups includes one or more users. The audio controller controls volumes of sound output of the audio data independently for the respective groups based on the group information held by the group information holding section. The audio data is received by the audio data receiving section.

An information processing apparatus, an information processing system, an information processing method and a non-transitory recording medium. The information processing apparatus detects one or more users using the information processing apparatus and notifies each user of remote service connection destination information required for connecting to a remote service using notification destination information for sending notification to the user associated with each detected user.

Disclosed is a system for connecting to an online meeting room with multiple people. A first client device of a first user initiates a connection to the online meeting room. After the connection has been initiated, the first client device starts receiving video data and audio data from one or more client devices of one or more other users connected to the online meeting room. While connected to the online meeting room, the first client device displays a video stream based on the received video data from the one or more client device of the one or more other users connected to the online meeting. Upon receiving a request from a second user to start a conversation with the first user, the first client device plays an audio stream based on the audio data received from the client device of the second user.