In a normal mode that is a mode when a user performs a printing work, a wireless operation unit shifts to a second mode when the wireless operation unit is not operated for a first predetermined time in a first mode. In a maintenance mode when a repairman performs a maintenance work, the wireless operation unit does not shift to the second mode even if the wireless operation unit is not operated for the first predetermined time in the first mode. In addition, in the maintenance mode, if the remaining amount of a battery is equal to or greater than a predetermined amount in the first mode, the wireless operation unit does not shift to the second mode, and if the remaining amount of the battery is less than the predetermined amount, the wireless operation unit shifts to the second mode.

A printer monitoring system includes: a server configured to collect event information indicating an event that occurs in a printer; and a mobile device configured to execute a display application that causes a display to display a related screen including the event information. The server generates link information for directly transitioning a screen displayed by the display application to the related screen corresponding to the event information, and transmits the event information received from the printer and the link information to the mobile device. The mobile device displays the event that occurs in the printer on the display in a selectable manner, and causes a screen displayed by the display application to be transitioned to the related screen indicated by the link information when the event is selected.

A technique that prevents an unnecessary notification to a user. A non-transitory computer-readable storage medium storing a control program causing a computer of an information processing apparatus to execute a control method including a reception step of receiving an event generated in a device, a setting step of setting a user who is a destination of a notification based on the event received in the reception step according to a type of the event received in the reception step, first information showing a group for each type of an event, and second information showing a group for each user, and a notification step of transmitting a notification based on the event received in the reception step to the user set in the setting step.

The present invention provides systems and methods for the virtualization, aggregation, and distributed processing of facsimile communications. The Remote FAX Interconnect known as etherFAX® is a system and method that allows for the reception and delivery of information based on cloud computing infrastructure to or from one or more facsimile systems using Internet/web based communication protocols such as HTTP(S) as the transport between a facsimile capable application or hardware and the remotely accessible etherFAX® services.

An information processing system includes a reading device configured to perform reading processing for reading an original, and one or more controllers configured to function as an acquisition unit that acquires a number of processing operations per unit time period of the reading processing, and an acquisition unit that acquires operation rate information about the reading device based on the number of processing operations per unit time period of the reading processing and a predetermined number of processing operations of the reading processing.

An information processing apparatus that communicates with a terminal includes a reception unit configured to receive from the terminal an execution instruction to execute a job using a function of the information processing apparatus, wherein the execution instruction at least includes setting information regarding the job, and a transmission unit configured to, in a case where the reception unit receives the execution instruction to execute the job and a predetermined screen is displayed on a display unit of the information processing apparatus, transmit information for the terminal to display the screen to the terminal having transmitted the execution instruction.

A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of on-site maintenance between the first and second apparatuses based on the first and second information stored in the memory.

The embodiments herein relate to a method performed by a system (100) for handling variations in a mark (110) printed by a group (105) of industrial printers (101). The system (100) obtains images of the printed mark (110) printed by each of the printers (101) in the group (105). The system (100) creates a composite image from the obtained images. The printed marks (110) appear as a repeating pattern in the composite image. The system (100) compares the printed marks (110) in the composite image to each other or to another mark. The system (100) detects variations with a first resolution in the printed marks (110) in the composite image as a result of the comparison. The system (100) creates an augmented image in which the detected variations are augmented to a second resolution. The first resolution is lower than the second resolution.

Systems, apparatuses and methods are provided to allow for detection of an impact to an output apparatus. Such impact may be caused by a sudden force applied to one or more points on the apparatus housing or another part of the apparatus accessible from outside the apparatus housing. An impact detector outputs to an apparatus controller an impact report including impact time and impact data corresponding to the detected impact event.

An image forming apparatus includes a printer engine, a sensor and a processor. The printer engine forms an image. The sensor outputs vibration information associated with a vibration of the printer engine. The processor determines whether at least one component of the printer engine has an abnormality based on the output vibration information.