An information processing apparatus includes a controller that performs control to cause a related device to perform a corrective step, the related device installed in an organization in which a target device is installed, if a condition to determine that the target device is in a verification necessity status is satisfied in response to presence or absence of a notification repeatedly received from the target device, and a determination unit that determines a necessity for dispatching a maintenance crew to the target device in response to results of the corrective step.

An image forming apparatus includes a plurality of parts each configured to operate to form an image; and at least one processor configured to control an operation of the image forming apparatus. The at least one processor has a function of executing the following processing: error detection processing of detecting occurrence of an error of each part; failure portion identification processing of identifying a failure portion which is a cause of the error; and determination processing of determining, in a case where the image forming apparatus is reactivated after the identification of the failure portion by the failure portion identification processing, whether there is a failure in a part corresponding to the failure portion information before execution of a preparation operation for enabling an image forming operation.

A communication apparatus has a first communicator, a second communicator, and a controller. The first communicator is assigned a first destination number. The second communicator is assigned a second destination number. For image transmission, during parameter adjustment processing for adjusting parameters of the waveform of a selection signal which is a signal transmitting a destination number of a communication partner to call, the controller makes the first communicator transmit a selection single of the second destination number. After the selection signal of the second destination number is transmitted, the controller judges whether or not the second communicator receives a call.

An image processing apparatus includes a first detection unit that detects occurrence of a maintenance event, a receiving unit that receives a display instruction of a maintenance method corresponding to the maintenance event from a user, a display control unit that displays a first maintenance screen including an image illustrating the maintenance method and an instruction of opening a cover and exposing a portion where the maintenance event occurred and displays a second maintenance screen including an image illustrating the maintenance method and an instruction of opening the cover when occurrence of the maintenance event is not detected.

An information processing apparatus includes a controller that performs control to cause a related device to perform a corrective step, the related device installed in an organization in which a target device is installed, if a condition to determine that the target device is in a verification necessity status is satisfied in response to presence or absence of a notification repeatedly received from the target device, and a determination unit that determines a necessity for dispatching a maintenance crew to the target device in response to results of the corrective step.

In accordance with an embodiment, an image forming apparatus comprises a measurement section configured to measure first environmental information of a measurement position in a first period; an acquisition section configured to acquire first external environmental information measured by a first external device; and a controller configured to estimate second environmental information of the measurement position in a second period different from the first period using the first external environmental information, and perform control to execute a maintenance operation based on the second environmental information.

A server may after a shipping process has been executed, select first device identification information from among N2 pieces of device identification information (the N2 being an integer satisfying 2N2N1) by using N2 pieces of consumable article information among N1 pieces of the consumable article information, the first device identification information identifying a first device of which consumable article is to be exchanged first. The server may send a first notification execution request to an external device, the first notification execution request being for causing the external device to execute a first notification process, and the first notification process being for notifying a user that the consumable article of the first device identified by the first device identification information is to be exchanged.

An image processing apparatus includes a receiver and a correcting unit. The receiver receives a first read value and a second read value. The first read value indicates a result of reading a first color by a reader from a recording medium in which the first color is applied to a first area in which in-plane density unevenness is confirmable within the recording medium. The second read value indicates a result of reading a second color by the reader. The second color is different from the first color and is applied to a second area that is substantially the same as the first area in a superimposed manner. The correcting unit corrects in-plane density unevenness of the second color applied to the first color in the superimposed manner based on the first read value received by the receiver and the second read value received by the receiver.

An image forming system for forming an image includes a storage unit that stores a log of the image forming system, and a controller to detect an abnormality of the image forming system based on the content of the log stored in the storage unit, and the controller controls to execute a recovery process of the image forming system according to a detection result of the abnormality. In this configuration, the image forming system detects complicated abnormality that occurs according to series of flows.

A method of processing printer scripts is disclosed. A processor receives the printer script. For each original line of the printer script the process analyzes the line of script to find errors. If no error is found in the script, the script is transferred to a print engine for printing. If at least one error is found in any line of printer script: the script is modified to correct the printer script error and produce a modified line of printer script. A comparison of the original line of printer script with the modified line of printer script is generated and printed, displayed or saved to a storage device.