A system includes: a server and at least one device. The server includes a control unit configured to transmit Web content data including display information indicating at least one application that is able to be used by a device and at least one application command to cause the device to perform processing related to the at least one application. The device includes: a Web browser including: a display control unit configured to perform control for displaying a screen based on the Web content data on a display unit; and an execution unit configured to request execution of an application command included in the Web content data in accordance with an operation performed by a user via the screen; and a processing execution unit configured to, based on a request from the Web browser, perform processing related to an application corresponding to the request.

An information processing device includes: a communication unit that communicates with an image forming apparatus; a storage unit; a receipt unit that receives a setting value of the image forming apparatus; an acquisition unit that acquires information about a state of the image forming apparatus from the image forming apparatus to change setting of the setting value; and a request unit that stores the setting value received by the receipt unit in the storage unit when the image forming apparatus is in a state not allowed for setting a setting value, and requests the image forming apparatus to set the setting value stored in the storage unit when the image forming apparatus shifts to a state allowed for setting a setting value, wherein the setting value is stored in the storage unit by a function of a web browser application program executed by the information processing device.

An information processing device that performs an authentication to authenticate a user and controls operations of an image processing device based on a result of the authentication, comprising: an application that accesses the image processing device and performs a process to enable the image processing device to operate; and an authentication server that performs the authentication to authenticate the user and sends application information relating to the application to the image processing device when successfully authenticating the user through the authentication. The application generates an access request including information relating to the application and sends the generated access request to the image processing device when accessing the image processing device in response to an instruction given by the authenticated user who is successfully authenticated through the authentication.

There is provided an image forming apparatus in which a URL and print setting information are stored in association with a functional button (URL print button) for performing URL printing, and are displayed on a display unit in the image forming apparatus, and a user can perform printing in a print setting adapted to a target document only by pressing a functional button which is being displayed.

An information processing system includes a storage storing flow information in association with application identification information, for each application for executing a sequence of processes, the flow information defining program identification information and an execution order of the programs; a storage storing screen information in association with the application identification information for each application; a transmitter for sending, to a device, the screen information associated with the application identification information, when a first request including the application identification information is received from the device; a receiver for receiving a second request including information relating to the electronic data specified by a user in the screen displayed on the first device; an acquirer for acquiring the flow information associated with the application identification information; and an executor for executing the programs identified by the program identification information, in the execution order, to execute the sequence of processes.

Facsimile data is received, the received facsimile data is stored in a storage, a preview image is generated, based on the facsimile data stored in the storage, and, in response to a request for a preview image from an external device, the generated preview image is transmitted to the external device. Although facsimile data stored in the storage is deleted from the storage, based on an instruction to delete the facsimile data, facsimile data corresponding to the preview image can no longer able to be deleted from the storage, in response to having received an instruction from the external device to display the preview image.

According to an aspect of the present disclosure, an information processing apparatus is configured to perform: displaying an operation screen in a display, the operation screen generated by instructing a WebView to process the obtained web contents; if a predetermined instruction is given through the operation screen, calling the native library by using a script contained in the web contents, and instructing the called native library to generate image data corresponding to the file; and displaying the image data generated by the native library in the operation screen.

An image processing apparatus capable of shifting to a power saving mode. The image processing apparatus includes a storing unit configured to store a document in a storage device, a notification unit configured to periodically notify an apparatus of a predetermined destination of information about a document that has been newly stored by the storing unit into the storage device, and a control unit configured to restrict shifting to a power saving mode in which the notification unit cannot make the notification after storage of a document by the storing unit has been completed and until the notification unit notifies at least information about the document.

Provided is an image formation device with which expanded is easy and the development cost can be reduced. A device control platform manages hardware resource in an operating system. A standard application service interface unit provides an interface for utilizing a standard application function from outside of a standard application execution unit. A platform service interface unit provides an interface for utilizing hardware resource from the outside of the device control platform. A standard function service enables the use of the standard application functions corresponding to the standard application service interface unit. An expanded function service enables the use of the hardware resource corresponding to the platform service interface unit. An expanded application management unit manages and executes expanded applications capable of calling the standard function service and the expanded function service.

A distributed computing system for managing solutions for print device support requests includes a print device having a user interface, a solution data store, and a solution processing system in communication with the print device. The system receives a support request from the print device that includes print device data pertaining to an issue with the print device. The system uses the print device data to generate a search query, and queries the solution data store to identify a list of possible solutions for the support request. For each selection, the system receives, from the print device, an indication of an exit status for the support request. The system correlates the possible solution associated with the selection with the print device data, generates factors based on the correlation, and uses the generated factors to update fields of a solution index in the data store for the possible solution.