A system, method, and apparatus provide an improvement to user guided operation or troubleshooting of a device by illuminating an area of the device for the user's attention. Embodiments may include a plurality of lights. Each light is positioned respectively in a predetermined location in the printing apparatus, which may comprise known locations for paper jams to occur. Embodiments may also include a voice recognition module and a controller module connected to the plurality of lights. The controller module may be configured to: receive, from the voice recognition module, a user generated message requesting identification of the location of the paper jam; identify which of the predetermined locations has the paper jam; and activate a selected one of the plurality of lights, wherein the selected one of the plurality of lights is positioned to illuminate the predetermined location with the paper jam.

A preview screen includes a message indicating that double feeding of documents (i.e., sheets) has been detected, and image data corresponding to one or more read documents if the double feeding of documents is detected, and further provides a countermeasure method to the double feeding of documents in the preview screen.

A document reading device includes an image reading part, a document conveying part, an operation display part including a display device and receiving operation input, a double feed detecting part detecting double feed of a conveyed document, and a controlling part. In conveyance reading for documents, when double feed is detected from a double feed document, the controlling part stops the conveyance reading for a following document following to the double feed document. In re-reading for the double feed document, the controlling part displays, on the display device, urging to place the double feed document onto the document conveying part and sets a double feed detection function to OFF. After re-performing the conveyance reading for the double feed document, in restarting the following document, the controlling part sets the double feed detection function to ON and restarts the conveyance reading for the following document.

A system, method, and apparatus provide an improvement to user guided operation or troubleshooting of a device by illuminating an area of the device for the user's attention. Embodiments may include a plurality of lights. Each light is positioned respectively in a predetermined location in the printing apparatus, which may comprise known locations for paper jams to occur. Embodiments may also include a voice recognition module and a controller module connected to the plurality of lights. The controller module may be configured to: receive, from the voice recognition module, a user generated message requesting identification of the location of the paper jam; identify which of the predetermined locations has the paper jam; and activate a selected one of the plurality of lights, wherein the selected one of the plurality of lights is positioned to illuminate the predetermined location with the paper jam.

An image forming device that executes an image forming program for real-time mechanical control and another program, using a single cache memory for the image forming program and said another program. The image forming device includes: a cache lockdown unit that executes a cache lockdown to lock down a storage area of the cache memory that stores at least a portion of the image forming program necessary for image formation processing; and a print unit that executes the image formation processing while the storage area is locked down.

In a data generating apparatus, a processor acquires offset information indicating a deviation in a colorant usage used by a specific print execution unit from a standard amount of usage. The standard amount of usage is a standard quantity concerning colorant used by print execution units. The processor controls the specific print execution unit to print a first patch image and generates first control data using first read data based on the first patch image. The processor generates corrected first control data using the offset information. The processor controls the specific print execution unit to print a second patch image using the corrected first control data and generates second control data using second read data based on the second patch image. The first and second control data is for common use in the printing processes performed on the print execution units.

An information processing apparatus includes: an extraction unit that extracts a document on which reading is unsuccessfully completed in a surface unit in a case where a bundle of a plurality of documents including written information are optically read one by one in order; and a generation unit that generates a list of summary results in which a number indicating in what number the document including a surface is read from the bundle of documents is added to a record corresponding to the surface on which reading is unsuccessfully completed.

An image forming apparatus includes a communication device and a notification transmitting unit. The communication device is capable of data communication with a server. The notification transmitting unit transmits a notification to the server using the communication device when a transmission request for the notification is generated. The notification transmitting unit: (a) determines whether or not to transmit the notification under the transmission request based on an elapsed time from a previous transmission of the notification when the transmission request is generated; (b1) immediately transmits the notification under the transmission request using the communication device if it is determined that the notification under the transmission request is to be transmitted; and (b2) does not transmit the notification under the transmission request if it is determined that the notification under the transmission request is not to be transmitted.

In an image forming apparatus, an event detection unit detects occurrence of an event which requires replacement of a part, a notification unit notifies guidance for replacing the part if the event detection unit detects occurrence of the event, and a control unit ends a notification of the guidance using, as conditions, a case in which a cover open to perform the replacement is set in a closed state and a case in which an input of an instruction that the replacement has completed is accepted.

Provided is an image reading apparatus in which a setting screen is displayed upon detecting that a document is placed on the document tray. In a case where a document is placed on an automatic document conveyance device, if a paper jam occurs while using the automatic document conveyance device, a screen of a paper jam is preferentially displayed even when a setting of automatically displaying a selection screen of a sheet thickness is set at the time. This prevents a specific screen desired to be continuously displayed from being hidden upon detecting that a document is placed on a document tray.