The invention backups job data, and detects and predicts the occurrence of trouble in a storage device. A gateway registers job data registered in a HDD and vibration-detection information of a vibration-detection sensor received from a user terminal in a memory, and then transmits the job data to a MFP. The MFP registers the job data in a HDD, and according to a request from the gateway, transmits the job data registered in the HDD and vibration-detection information of a vibration-detection sensor to the gateway. The gateway compares the data amount of when the job data is registered in the memory and the data amount of the job data from the gateway, and when there is a difference, registers trouble information related to the HDD in the memory.

A state prediction device includes a hardware processor. The hardware processor simulates an information processing apparatus in operation with a virtual device, increases a load on a virtual device to a load larger than a load on the information processing apparatus by causing a virtual device to process a data piece. The data piece is generated with a larger data amount than that of a second data piece received externally by the information processing apparatus. The hardware processor also determines whether an allowing condition, preset in the information processing apparatus, is unsatisfied by an operation state of the virtual device while the increased load is applied.

An image forming apparatus includes an image forming unit configured to perform a printing process of forming an image on a print medium based on print data, and a processor. The processor is configured to determine whether or not the printing process has completed based on remaining print data to be printed, when the print medium is removed from a paper discharge tray in which the print medium on which the image is formed by the image forming unit is placed, and to cause a warning to be output upon determining that the printing process has not completed based on the remaining print data to be printed.

The present disclosure relates to formulation and implementation of rules associated with printing devices. One example embodiment includes a method. The method includes monitoring, by a computing device, events associated with one or more printing devices. The method also includes identifying, by the computing device, a correlation between a first event type of the monitored events and a second event type of the monitored events. Further, the method includes formulating, by the computing device, a rule based on the correlation. According to the rule, when the first event type occurs, the computing device causes the second event type to occur in response. In addition, the method includes receiving, by the computing device, an indication that the rule should be implemented on the one or more printing devices. The method further includes implementing, by the computing device, the rule on the one or more printing devices.

A computer communicably coupled to an image forming apparatus sends paper information specified for a print job, and a print setting information that is used when the paper information does not match any one of a plurality of paper information of the paper set in a plurality of trays of the image forming apparatus. A processor of the image forming apparatus determines the paper on which an image specified for the print job is formed based at least in part on the paper information specified for the print job, the plurality of paper information of the paper set in the plurality of trays and the print setting information.

A control method for an information processing apparatus that performs wireless communication with a communication apparatus includes receiving, via a communication in a state in which pairing between the communication apparatus and the information processing apparatus is complete, predetermined information transmitted from the communication apparatus in a case where the communication apparatus is in a predetermined error state, and causes a display unit to display a screen for eliminating an error occurring in the communication apparatus, wherein, in a case where the pairing is complete, a screen including first information for eliminating the predetermined error state is displayed based on the received predetermined information, and, in a case where the pairing is not complete, a screen including second information different from the first information is displayed.

An image forming apparatus includes an image forming unit configured to perform a printing process of forming an image on a print medium based on print data, and a processor. The processor is configured to determine whether or not the printing process has completed based on remaining print data to be printed, when the print medium is removed from a paper discharge tray in which the print medium on which the image is formed by the image forming unit is placed, and to cause a warning to be output upon determining that the printing process has not completed based on the remaining print data to be printed.

An image forming apparatus, guide providing method thereof, cloud server and error analyzing method thereof are provided. The image forming apparatus may include a scanner configured to scan a script and generate a scan image, a communicator configured to communicate with a cloud server, a display configured display a screen, and a processor configured to control the communicator to transmit the generated scan image to a cloud server, and in response to receiving an error solution guide of the scan image from the cloud server, control the display to display the received error solution guide.

In a technique to implement document reading by making use of a mobile terminal and an image forming apparatus, control to cause an image of a document to be captured at accurate timing is important. The present invention is a mobile terminal capable of communicating with an image forming apparatus and the mobile terminal includes: an image capturing unit; an instruction unit configured to transmit discharge instructions to discharge a document to the image forming apparatus in which the document is set in a sheet feed unit; a state acquisition unit configured to acquire a state of the image forming apparatus by communicating with the image forming apparatus; and an image capturing instruction unit configured to detect timing at which the image forming apparatus discharges the document based on the state of the image forming apparatus acquired by the state acquisition unit and to give instructions to capture an image of the document to the image capturing unit at the timing.

The present disclosure is directed to systems, methods, and devices that enable monitoring of threshold values related to parameters within a printing device through the communication of one or more terminal devices and the printing device with a threshold subscription unit. The terminal devices transmit threshold values to be monitored to the threshold subscription unit. The threshold subscription unit then orders those threshold values into a queue and assigns one to the printing device. Upon receiving an alert from the printing device that a parameter value related to the assigned threshold value has been reached, the threshold subscription unit notifies the terminal devices of this and assigns the next threshold value in the queue to the printing device. This continues until all threshold values in the queue have been reached.