A management system includes: a management server; one or more image forming apparatuses that notify the management server of information on a remaining amount of toner; and one or more terminals, in which the management server makes a toner remaining amount history by combining the information on the remaining amount of toner with time and date information, detects, based on the toner remaining amount history, that toner replacement has been performed when an increase rate of the remaining amount of toner exceeds a threshold value, and determines, based on the contract value, whether the remaining amount of toner before the toner replacement is not more than the contract value when the toner replacement is detected, and notifies the one or more terminals of that the performed toner replacement corresponds to a contract violation when the remaining amount of toner before the toner replacement is more than the contract value.

In an image forming apparatus, setting information is stored in a storage part for a function which the image forming apparatus operates based on the setting information. An acquisition request of common setting information is sent to an information processing apparatus including the common setting information in common with multiple of the image forming apparatuses connected through a network. The common setting information is received from the information processing apparatus. The common setting information received by the receiving part is set in the setting information stored in the storage part.

Devices, systems, and methods for managing a facsimile transmission receive, at a fax driver of a fax device, a request to transmit a fax job; determine whether a fax destination number for the fax job exists; in response to determining that the fax destination number for the fax job does not exist, send a request to display a notification; receive the fax destination number for the fax job; and send the received fax destination number for the fax job to the fax device.

An image forming apparatus includes a wireless tag communication device to write data to, and read data from, a wireless tag attached to a sheet. An image forming device in the apparatus is configured to form an image on the sheet. A controller in the apparatus is configured to determine whether a writing of data to a wireless tag was successful based on a notification from the wireless tag communication device and generate investigation support information if the writing was not successful and control the image forming device to form an investigation support image corresponding to the investigation support information if the writing was not successful.

An information processing device includes a retaining unit and an image display. The retaining unit retains image-formation-related information of an image forming apparatus that forms an image. The image display causes a display section of a portable terminal having the display section and an image capturing section to display an image for assisting with an operation of the image forming apparatus based on a captured image result of the image capturing section and the image-formation-related information retained in the retaining unit.

An information processing apparatus includes a sensing unit that senses occurrence of a predetermined fault through one of detection of the occurrence of the fault and prediction of the occurrence of the fault, and a notifying unit that, when the fault is sensed to have occurred by the sensing unit, identifies a user to be notified that the fault is sensed to have occurred from among multiple users registered in advance, and notifies an information processing terminal of the identified user that the fault has occurred.

Provided are an information processing apparatus, a control method, and a storage medium that inform of an error that occurs in one processing without stopping the other processing during setup by parallel processing. To this end, in the setup performed by the parallel processing, the error that occurs in the one processing is informed after it is confirmed that the other processing is not affected.

A non-transitory computer readable medium stores a communication program for causing a computer to execute a process for performing a function, the process including: verifying, when detected that a type of a target communication device is changed, setting details which are previously prepared by changing setting of a communication protocol based on the setting details which are previously prepared for the type of the target communication device and communicating with the target communication device; and applying the changed setting of the communication protocol when verified that no communication error is detected during the verification.

An image forming apparatus, guide providing method thereof, cloud server and error analyzing method thereof are provided. The image forming apparatus may include a scanner configured to scan a script and generate a scan image, a communicator configured to communicate with a cloud server, a display configured display a screen, and a processor configured to control the communicator to transmit the generated scan image to a cloud server, and in response to receiving an error solution guide of the scan image from the cloud server, control the display to display the received error solution guide.

Disclosed here is a system enabling users/customers to receive an objective assessment of the performance of a printer. This is accomplished by comparing a quality score of an earlier-in-time image with a quality score of a later-in-time image. A processor analyzes each image based on several criteria and uses various image-analysis methods, to flag errors within an image. A numeric quality score, based on the number of errors, is provided to the user to objectively evaluate whether the printer has degraded or not. Thus, the user can objectively present an argument to a salesperson or manufacturer that the user is due a remedy.