Patent classifications
H04N1/32678
Computer-readable storage medium and printing system
A non-transitory computer readable storage medium storing computer readable instructions that are executable by a computer in an information processing apparatus having a communication interface, through which the information processing apparatus is connected with a printer, is provided. The information processing apparatus has a first channel and a second channel configured to cause the printer to print an image based on image data. The computer readable instructions, when executed by the computer, cause the computer to conduct a first printing control to cause the printer to print the image through the first channel, determine whether image printing to print the image by the printer under the first printing control failed, based on a determination that the image printing under the first printing control failed, conduct a second printing control to cause the printer to retry the image printing based on the image data through the second channel.
Information management system and information management server
Use of a replacement image forming apparatus is immediately performed. When a first system control unit of a first MFP is instructed to start backup of data stored in a first HDD and a first EEPROM, the first system control unit transmits the data to an information management server, and when a second system control unit of a second MFP is instructed to start setting, the second system control unit issues a download request including a storage capacity of the second HDD and the second EEPROM to the information management server, and a third system control unit of the information management server stores data from the first MFP in a third HDD, reads data from the third HDD according to a storage capacity of the second HDD and the second EEPROM, and transmits the data to the second MFP.
INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING SYSTEM, INFORMATION PROCESSING METHOD, AND STORAGE MEDIUM
An information processing apparatus includes a print management unit configured to allocate a plurality of print data sets to a plurality of image forming apparatuses, respectively, the plurality of print data sets being obtained by dividing one print data set; a separator data generation unit configured to generate, for each of the plurality of image forming apparatuses, print data for a separator, the print data for the separator including management information that includes information regarding a particular print data set among the plurality of print data sets and information regarding a particular image forming apparatus among the plurality of image forming apparatuses to which the particular print data set is allocated; and an output unit configured to output, for each of the plurality of image forming apparatuses, the particular print data set and the print data for the separator to the particular image forming apparatus.
Remote management system that displays input screen according to drop in communication speed
A remote management system includes an information processing apparatus and an electronic apparatus. A second controller of the information processing apparatus detects communication speed between the information processing apparatus and the electronic apparatus, and transmits, when the communication speed drops to a predetermined level, a second instruction for reducing a data amount of a first input screen, from a second communication device to the electronic apparatus. A first controller of the electronic apparatus reduces the data amount of the first input screen to a predetermined amount, when a first communication device receives the second instruction, and transmits a second input screen having the reduced data amount, from the first communication device to the information processing apparatus. The second controller causes, when the second communication device receives the second input screen transmitted from the electronic apparatus, a second display device to display the second input screen received.
FAX BOARD INCOMPATIBILITY DETECTION AND CIRCUMVENTION
Embodiments of the present invention provide for a method, system, and computer program for increasing the success of a facsimile transmission. In an embodiment of the invention, the method includes monitoring an incoming facsimile number transmitting a fax image by a carrier and on the condition that a threshold failure rate is met or exceeded for the carrier transmitting the fax image on the incoming facsimile number, adjusting the carrier to a new carrier.
Computer-Readable Storage Medium and Printing System
A non-transitory computer readable storage medium storing computer readable instructions that are executable by a computer in an information processing apparatus having a communication interface, through which the information processing apparatus is connected with a printer, is provided. The information processing apparatus has a first channel and a second channel configured to cause the printer to print an image based on image data. The computer readable instructions, when executed by the computer, cause the computer to conduct a first printing control to cause the printer to print the image through the first channel, determine whether image printing to print the image by the printer under the first printing control failed, based on a determination that the image printing under the first printing control failed, conduct a second printing control to cause the printer to retry the image printing based on the image data through the second channel.
Fax board incompatibility detection and circumvention
Embodiments of the present invention provide for a method, system, and computer program for increasing the success of a facsimile transmission. In an embodiment of the invention, the method includes monitoring an incoming facsimile number transmitting a fax image by a carrier and on the condition that a threshold failure rate is met or exceeded for the carrier transmitting the fax image on the incoming facsimile number, adjusting the carrier to a new carrier.
DATA PROCESSING SYSTEM, MANAGEMENT DEVICE, RELAY DEVICE, DEVICE TO BE MANAGED, DATA PROCESSING METHOD, AND DATA PROCESSING PROGRAM
A data processing system includes a device to be managed, a relay device, and a management device that receives data generated by the device to be managed via the relay device, wherein the management device includes a hardware processor that: registers the relay device and the device to be managed; prepares a first port and a second port; controls the relay device to cause the device to be managed to set the second port; and, processes the data, the relay device includes a hardware processor that: transmits the data to the first port; and causes the management device to set the second port, and the device to be managed includes a hardware processor that: registers the relay device as a first destination; registers the second port as a second destination; generates data; transmits the data to the first destination; and transmits the data to the second destination.
Computer-readable storage medium and printing system
A non-transitory computer readable storage medium storing computer readable instructions that are executable by a computer in an information processing apparatus having a communication interface, through which the information processing apparatus is connected with a printer, is provided. The information processing apparatus has a first channel and a second channel configured to cause the printer to print an image based on image data. The computer readable instructions, when executed by the computer, cause the computer to conduct a first printing control to cause the printer to print the image through the first channel, determine whether image printing to print the image by the printer under the first printing control failed, based on a determination that the image printing under the first printing control failed, conduct a second printing control to cause the printer to retry the image printing based on the image data through the second channel.
REMOTE MANAGEMENT SYSTEM THAT DISPLAYS INPUT SCREEN ACCORDING TO DROP IN COMMUNICATION SPEED
A remote management system includes an information processing apparatus and an electronic apparatus. A second controller of the information processing apparatus detects communication speed between the information processing apparatus and the electronic apparatus, and transmits, when the communication speed drops to a predetermined level, a second instruction for reducing a data amount of a first input screen, from a second communication device to the electronic apparatus. A first controller of the electronic apparatus reduces the data amount of the first input screen to a predetermined amount, when a first communication device receives the second instruction, and transmits a second input screen having the reduced data amount, from the first communication device to the information processing apparatus. The second controller causes, when the second communication device receives the second input screen transmitted from the electronic apparatus, a second display device to display the second input screen received.