H04N1/32694

IMAGE PROCESSING APPARATUS AND IMAGE PROCESSING METHOD
20170264754 · 2017-09-14 · ·

An image processing apparatus includes a printing instruction unit which instructs printing a plurality of times in which the same print data is printed on a plurality of media; an obtaining unit which obtains the number of printing failures in the printing of a plurality of times; a display unit which displays the number of defective items (low quality), and the number of defective items (incomplete items) by default, and with which it is possible to select whether or not to perform reprinting; and a CPU which controls the printing instruction unit so as to perform reprinting when reprinting is selected in the display unit.

ELECTRONIC APPARATUS, RECOVERY METHOD, AND COMPUTER-READABLE RECORDING MEDIUM
20170264767 · 2017-09-14 ·

An electronic apparatus includes a plurality of processing devices, and a power controller. The power controller is configured to control power supply fed to each of the processing devices. Each of the processing devices includes a detector configured to detect occurrence of an anomaly and a notifier configured to send a notification of the occurrence of the anomaly. Upon receiving the notification from the notifier, the power controller restarts the electronic apparatus by turning off and thereafter turning on the power supply of the plurality of processing devices.

Maintenance support device, maintenance support method, and non-transitory computer readable medium

A maintenance support device includes a memory that stores work result information that corresponds to a maintenance work that has been performed to solve a failure of an image processing apparatus. A processor is configured to acquire, and store in the memory, first work result information corresponding to a first maintenance work performed to solve a first failure type. After the first work result has been stored, the processor acquires, and stores in the memory, second work result information corresponding to a second maintenance work performed to solve a second failure type. It is then determined whether the first failure type matches the second failure type. Upon determining that the first and second failure types match, the first work result information is then updated to indicate that the first maintenance work has not been successful.

METHOD FOR REGISTRATION IN IMAGE FORMING APPARATUS, SYSTEM, AND IMAGE FORMING APPARATUS
20220182507 · 2022-06-09 ·

An image forming apparatus operable by an operation device includes a storage that stores a plurality of operations, a detector that detects an operation, and a controller. The controller registers a terminal as the operation device if an operation detected by the detector conforms with an operation stored in the storage.

Information processing apparatus, and image forming apparatus
11347447 · 2022-05-31 · ·

An information processing apparatus includes specifying unit and a display. The specifying unit specifies whether or not a failure occurring in the information processing apparatus can be suppressed, based on predetermined information. The display that displays information for enabling suppression of the failure in a case where it is determined by the specifying unit that the failure can be suppressed.

Maintenance support device, maintenance support method, and non-transitory computer readable medium

A maintenance support device includes a memory that stores data of a maintenance manual that describes a first maintenance work to be performed to resolve a failure of an image processing apparatus, and a processor configured to acquire, and store in the memory, work result information corresponding to a second maintenance work that has been performed to resolve the failure of the image processing apparatus, and generate additional information based on the acquired work result information and store in the memory the additional information in association with the data of the maintenance manual.

Printer and component replacement recommendation method
11768639 · 2023-09-26 · ·

A printer, capable of appropriately extending an existing replacement recommendation time of a component determined based on a life prescribed for the component, includes: a time determination unit (timer), a comparison examination unit (comparator), and a notification unit (notifier). The timer determines a time at which replacement of a component is recommended based on tendency information indicating a deterioration tendency of the component with respect to an operation status. The tendency information is generated from collection and storage of information on the operation status collected from a plurality of printers and information on a degree of deterioration at a disposal time of the component. The comparator compares a time output by the time determination unit with a predetermined life of the component, and examines whether to perform recommendation for component replacement. The notifier notifies of information on recommendation for component replacement based on an examination result of the comparator.

Determination of an occurance of an abnormality in an image forming device and control method thereof
11800038 · 2023-10-24 · ·

An image forming device according to an embodiment includes an image display device, a sensor, a first unit, a second unit, a control unit, and a storage unit. The sensor acquires information on a phenomenon that occurs in association with occurrence of an abnormality in the own device. The first unit includes a plurality of components and performs a part of image forming processing. The second unit includes a plurality of components and performs processing that is a part of the image forming processing and is different from the processing performed by the first unit. The control unit causes the first and second units to operate at different timings and performs display for causing a user to instruct a timing at which the abnormality occurs on the image display device. The storage unit records, as abnormality information, the information acquired by the sensor and an instruction of the user.

Image inspecting device and image forming apparatus incorporating the image inspecting device

An image inspecting device includes an abnormality detector and circuitry. The abnormality detector is configured to detect an abnormality of an inspection object image. The circuitry is configured to set a non-detection area to be excluded from a detection object area within which the abnormality detector detects an image abnormality and set an area including an abnormality detection portion as the non-detection area when a detection result obtained by the abnormality detector satisfies a non-detection condition.

IMAGE INSPECTING DEVICE AND IMAGE FORMING APPARATUS INCORPORATING THE IMAGE INSPECTING DEVICE

An image inspecting device includes an abnormality detector and circuitry. The abnormality detector is configured to detect an abnormality of an inspection object image. The circuitry is configured to set a non-detection area to be excluded from a detection object area within which the abnormality detector detects an image abnormality and set an area including an abnormality detection portion as the non-detection area when a detection result obtained by the abnormality detector satisfies a non-detection condition.