A communication device includes a first holding unit which holds a disk-like first recording medium capable of storing information and a second holding unit which holds a second recording medium which is different from the first recording medium. The communication device further includes a request reception unit configured to receive a request for information indicating a recording medium which is usable by the communication device from a terminal device, and a transmission unit configured to transmit information indicating the first recording medium and information indicating the second recording medium held by the second holding unit to the terminal device when the request is received.

An information processing apparatus which is capable of preventing unintended power abnormality data arising from remaining electronic charge being written into a nonvolatile memory. The nonvolatile memory stores information indicating that an output voltage of the power supply device has become equal to or lower than a threshold value. Power is controlled to be supplied from a power supply device to a processor in accordance with an operation on a power switch received in a state where no power was supplied to the processor, and power is controlled to be supplied from the power supply device to the processor in accordance with the information stored in the nonvolatile memory. Writing of the information into the nonvolatile memory is enabled in accordance with input of a predetermined signal output from the processor to which the power is supplied.

A communication device includes a hardware processor that: acquires error history information including a communication condition at a time when an error has occurred in past data communication between the communication device and an external device group and type information of the error in the past data communication; compares, in new data communication between the communication device and one external device, a first communication condition with a second communication condition; starts acquisition processing of a communication packet group related to the new data communication on condition that contents of both of the communication conditions with respect to at least one predetermined item are determined to be the same; and stores the communication packet group in a predetermined storage on condition that an error of a type same as an error type of the one error included in the error history information has occurred in the new data communication.

A communication device includes a first holding unit which holds a disk-like first recording medium capable of storing information and a second holding unit which holds a second recording medium which is different from the first recording medium. The communication device further includes a request reception unit configured to receive a request for information indicating a recording medium which is usable by the communication device from a terminal device, and a transmission unit configured to transmit information indicating the first recording medium and information indicating the second recording medium held by the second holding unit to the terminal device when the request is received.

A communication apparatus comprises: a sending unit that sends data to a designated destination; a receiving unit that receives a response to the send by the sending unit; a recording unit that records information relating to a send when the send is performed by the sending unit, and associates and records, when a response to the send is further received by the receiving unit, information of a send-source of the response; and a control unit that causes the sending unit to resend data based on information recorded in the recording unit, wherein the control unit causes the sending unit to resend data to a destination indicated by information, among the recorded information, for which a predetermined time has elapsed since the recording and for which a response has not been received by the receiving unit.

An image forming device includes: an image forming unit that forms an image on a transfer medium in accordance with a JOB; and a controller that controls the image forming unit. The controller is capable of acquiring a read image obtained by reading the image on the transfer medium, and determining failure/no-failure in the image on the transfer medium in accordance with the read image. When the image is determined to have a failure in accordance with the determination, the controller saves, for each JOB, original image information related to at least a failure-detected page in which the failure has been detected in a state in which the original image information is associated with output history information, and makes at least the failure-detected page re-printable in accordance with the associated original image information.

The image forming apparatus includes a first control section and a second control section. The first control section includes first nonvolatile memory having a log saving area and, upon occurrence of an error, acquires an error log and saves the error log into the log saving area. The second control section includes second nonvolatile memory for storing second software therein and, upon occurrence of an internal communication error causing an interruption of communications with the first control section, the second control section erases the second software and saves in the second nonvolatile memory a communication error log necessary for analysis of the internal communication error.

The present invention directs to an image processing apparatus comprising: a plurality of units each holding individual operation logs; a memory device that stores a set of instructions; and at least one processor that executes the set of instructions to: detect an error that has occurred in the image processing apparatus; determine the type of the detected error; decide a unit which obtains operation logs from among the plurality of units and an order in which the operation logs are obtained, in accordance with the determined type of the error, and based on the decided unit and order, obtain the operation logs from the decided unit and store the operation logs in a non-volatile memory.

A communication device includes a first holding unit which holds a disk-like first recording medium capable of storing information and a second holding unit which holds a second recording medium which is different from the first recording medium. The communication device further includes a request reception unit configured to receive a request for information indicating a recording medium which is usable by the communication device from a terminal device, and a transmission unit configured to transmit information indicating the first recording medium and information indicating the second recording medium held by the second holding unit to the terminal device when the request is received.

A system and method for paper jam prediction includes a processor, memory and a network interface. Ongoing paper jam data is received from an identified, networked multifunction peripheral. Service call data for the multifunction peripheral indicative of prior service calls is stored in the memory. A sampling window of the paper jam data prior to a service call date is defined and a point in the sampling window when no symptoms of a forthcoming paper jam were present is determined so as to define a prediction window. A relationship between paper jam data in the prediction window of the sampling window and paper jam data outside the prediction window in the sampling window is determined and incoming paper jam data is monitored relative to the relationship data. A paper jam warning is generated when monitored incoming paper jam data indicates a forthcoming paper jam on the multifunction peripheral.