A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the electro-mechanical part; determining if the incident count for the first time interval exceeds a first threshold level; marking the incident count as a high rate if the incident count exceeds the first threshold level; marking the incident count as a low rate if the incident count is more than 0 but equal to or less than the first threshold level; marking the incident count as a zero rate if the incident count is equal to 0; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; cumulating a number of first time intervals with the low rate during the second time intervals; and marking the electro-mechanical part as needing to be one of repaired or serviced when the number of first time intervals with the low rate during the second time intervals exceeds a second threshold level.

A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the electro-mechanical part; determining if the incident count for the first time interval exceeds a first threshold level; marking the incident count as a high rate if the incident count exceeds the first threshold level; marking the incident count as a low rate if the incident count is more than 0 but equal to or less than the first threshold level; marking the incident count as a zero rate if the incident count is equal to 0; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; cumulating a number of first time intervals with the low rate during the second time intervals; and marking the electro-mechanical part as needing to be one of repaired or serviced when the number of first time intervals with the low rate during the second time intervals exceeds a second threshold level.

An image forming device includes: an image forming unit that forms an image on a transfer medium in accordance with a JOB; and a controller that controls the image forming unit. The controller is capable of acquiring a read image obtained by reading the image on the transfer medium, and determining failure/no-failure in the image on the transfer medium in accordance with the read image. When the image is determined to have a failure in accordance with the determination, the controller saves, for each JOB, original image information related to at least a failure-detected page in which the failure has been detected in a state in which the original image information is associated with output history information, and makes at least the failure-detected page re-printable in accordance with the associated original image information.

An information processing apparatus includes specifying unit and a display. The specifying unit specifies whether or not a failure occurring in the information processing apparatus can be suppressed, based on predetermined information. The display that displays information for enabling suppression of the failure in a case where it is determined by the specifying unit that the failure can be suppressed.

A management system includes a detecting unit that detects a failure of an information processing apparatus that performs a process in response to reception of data from a management target apparatus, and a controller that controls an amount of data that is transmitted to the management target apparatus in response to the failure detected by the detecting unit.

The invention backups job data, and detects and predicts the occurrence of trouble in a storage device. A gateway registers job data registered in a HDD and vibration-detection information of a vibration-detection sensor received from a user terminal in a memory, and then transmits the job data to a MFP. The MFP registers the job data in a HDD, and according to a request from the gateway, transmits the job data registered in the HDD and vibration-detection information of a vibration-detection sensor to the gateway. The gateway compares the data amount of when the job data is registered in the memory and the data amount of the job data from the gateway, and when there is a difference, registers trouble information related to the HDD in the memory.

A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the electro-mechanical part; determining if the incident count for the first time interval exceeds a first threshold level; marking the incident count as a high rate if the incident count exceeds the first threshold level; marking the incident count as a low rate if the incident count is more than 0 but equal to or less than the first threshold level; marking the incident count as a zero rate if the incident count is equal to 0; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; cumulating a number of first time intervals with the low rate during the second time intervals; and marking the electro-mechanical part as needing to be one of repaired or serviced when the number of first time intervals with the low rate during the second time intervals exceeds a second threshold level.

A communication device includes a first holding unit which holds a disk-like first recording medium capable of storing information and a second holding unit which holds a second recording medium which is different from the first recording medium. The communication device further includes a request reception unit configured to receive a request for information indicating a recording medium which is usable by the communication device from a terminal device, and a transmission unit configured to transmit information indicating the first recording medium and information indicating the second recording medium held by the second holding unit to the terminal device when the request is received.

A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the electro-mechanical part; determining if the incident count for the first time interval exceeds a first threshold level; marking the incident count as a high rate if the incident count exceeds the first threshold level; marking the incident count as a low rate if the incident count is more than 0 but equal to or less than the first threshold level; marking the incident count as a zero rate if the incident count is equal to 0; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; cumulating a number of first time intervals with the low rate during the second time intervals; and marking the electro-mechanical part as needing to be one of repaired or serviced when the number of first time intervals with the low rate during the second time intervals exceeds a second threshold level.

An image processing apparatus includes a printing instruction unit which instructs printing a plurality of times in which the same print data is printed on a plurality of media; an obtaining unit which obtains the number of printing failures in the printing of a plurality of times; a display unit which displays the number of defective items (low quality), and the number of defective items (incomplete items) by default, and with which it is possible to select whether or not to perform reprinting; and a CPU which controls the printing instruction unit so as to perform reprinting when reprinting is selected in the display unit.