Systems and methods for an intelligent collection box are provided. Implementations of the intelligent collection box include a processor, a computer-readable data storage system storing program instructions, a weighing scale, a display, a speaker, a microphone, a network interface, and a power generator. The program instructions, when executed by the processor, cause the intelligent collection box to perform operations including identifying keywords spoken by the user. The operations also include authenticating the user using the keywords. The operations also include determining a request for delivery of an item based on the keywords. The operations also include responding to the request for delivery. The operations also include determining a weight of the item. The operations also include determining delivery options for the item using the weight and using delivery information. The operations also include determining that the item has been received by the collection box.

An apparatus comprising: a retaining device for retaining planar items including mail and/or documents, in which mail can be located and from which mail can be collected; a control means; a sensor means for indicating to the control means information indicative of mail and/or documents having been placed in the retaining device and/or removed from the retaining device, wherein the control means is arranged to cause, in response thereto, at least one action to be performed.

Methods, systems, and apparatus for an automated mailbox system. The automated mailbox system includes a personal device configured to manage a robot. The robot includes a base that forms a foundation for the robot and is coupled to a post. The robot includes a mailbox having a door. The mailbox is configured to receive documents when in the open position. The robot includes a transportation component that moves the robot in multiple directions among multiple locations. The transportation component is configured to move the robot in a first direction to a first location.

An apparatus comprising: a retaining device for retaining planar items including mail and/or documents, in which mail can be located and from which mail can be collected; a control means; a sensor means for indicating to the control means information indicative of mail and/or documents having been placed in the retaining device and/or removed from the retaining device, wherein the control means is arranged to cause, in response thereto, at least one action to be performed.