Methods and architecture for load-correcting requests for serverless functions to reduce latency of serverless computing are provided. An example technique exploits knowledge that a given server node does not have a serverless function ready to run or is overloaded. Without further processing overhead or communication, the server node shifts the request to a predetermined alternate node without assessing a current state of the alternate node, an efficient decision based on probability that a higher chance of fulfillment exists at the alternate node than at the current server, even with no knowledge of the alternate node. In an implementation, the server node refers the request but also warms up the requested serverless function, due to likelihood of repeated requests or in case the request is directed back. An example device has a front-end redirecting server and a backend serverless system in a single component.

The disclosed technology includes techniques for secure access to data associated with an organization and includes providing a user device access to a user interface that is configurable by a user of the user device to execute function requests. Upon receipt of a function request, a router can randomly select an available computer from a computer cluster to execute the function. The computer can access a predetermined portion of the organization's data, generate an output by executing the requested function based on the predetermined portion of the organization's data, and transmit the output to the user device.

Request-driven file pulling from unsynchronized directories is described. Rather than maintaining entire files, a service provider merely maintains file tags which describe the files in unsynchronized directories of devices associated with a user and communicates the file tags to the devices. The file tags enable indications of the files to be presented so that selected files can be pulled from the unsynchronized directories. Based on user selections made at a first of the devices to pull files from a second of the devices, requests are communicated from the first device to the service provider for the selected files. Responsive to a request, the service provider communicates an indication to the second device to copy the selected file from the second device's unsynchronized directory to a synchronized directory. Responsive to this, the service provider obtains the file from the synchronized directory and delivers the file to the first device.

Systems and methods for server failover and/or load balancing are provided herein. Systems for server failover and load balancing may include a computer system in electronic communication over a network with one or more client applications, the computer system including a plurality of servers, and an engine stored on and executed by a client, the engine configured to allow one or more clients to select a target server among the plurality of servers using a client application identifier.

The disclosed technology includes techniques for secure access to data associated with an organization and includes providing a user device access to a user interface that is configurable by a user of the user device to execute function requests. Upon receipt of a function request, a router can randomly select an available computer from a computer cluster to execute the function. The computer can access a predetermined portion of the organization's data, generate an output by executing the requested function based on the predetermined portion of the organization's data, and transmit the output to the user device.

A system and method in accordance with example embodiments may include systems and methods for a cloud-based analytics platform. The cloud-based analytics platform may allow the manual and automatic uploading to and/or downloading from a cloud server. The platform may include single sign-on (SSO) capabilities such that a user may have one set of credentials to access data from the cloud-based analytics and/or data stored locally. The platform may include data validation and processing in order to provide real-time feedback on uploads based on file type, file size, access rights, extracted data, and transformed data.

A workload balancing technique enhances balancing of workloads processed by components of a telephone communication system configured to render telephony services over a computer network. The telephony services illustratively include private branch exchange (PBX) services suitable for customers with geographically dispersed telephone service demands. The workload balancing technique is invoked by the communication system to reduce contention among the components of the system, such as telephone access servers (TASes) coupled to a proxy router, when servicing telephony requests issued by the customers, thus enabling rendering of the telephony services in an efficient and cost-effective manner. As described herein, an available TAS is randomly selected to service a telephony request received by the proxy router from a network coupled to the communication system.

In general, embodiments of the present invention provide systems, methods and computer readable media for a universal relevance service framework for ranking and personalizing items.

Embodiments generally relate to selecting a service instance in a service infrastructure. In some embodiments, a method includes sending, by a service registry, a status request to each service instance of a plurality of service instances, where the service registry maintains a data store of performance information associated each of the service instances. The method further includes receiving, by the service registry, a plurality of status responses, where each status response is received from a respective service instance of the plurality service instances, and where each status response includes one or more performance characteristics. The method further includes ranking, by the service registry, the service instances based at least in part on the one or more performance characteristics. The method further includes performing, by the service registry, service lookups based on the ranking.

Systems and methods are described for controlled migration of workloads between cell systems arranged in a cell-based architecture. Each cell system can implement a portion of an overall workload of the architecture, which may represent a network-accessible service. The isolation provided by cells may prevent widespread problems at the service, but may also conceal errors that might occur should workloads between the cells be redistributed. Such redistribution is often forced at inopportune moments, such as when a cell of the service has already failed. Systems and methods described herein enable detection of such errors by repeatedly migrating portions of workloads between cells. The system can monitor health information during or between migrations to ensure continued health of the service. If the service appears to be unhealthy after a migration, future migrations can be halted to enable a cause of the unhealthy state to be identified and rectified.