Systems, methods, circuits, and associated software for managing communications from a mobile device to other parties and retrieving and managing data stored on the mobile device and associated with the communications to other parties. The systems and methods allow a calling party to make a called party be aware of its intention to establish a call/communication session with it in one or more ways. A calling party may be automatically or manually offered alternatives to voice or other communication sessions. Further, many communication alternatives and other data for a party may be stored and organized in a local memory of a device and may be updated based on data retrieved from exterior sources, possibly from third party data storages accessed over a distributed data network, such as the Internet.

Disclosed is a method for supporting a real-time lecture on any subject via telephone, in which if an instructor expresses, via a terminal, an intention to currently provide a lecture to a list of lecture available subjects that have been previously registered: a process of measuring an expected quality of media traffic between an

Internet telephone server and an instructor terminal and quantifying and storing the same is added, and if a student who wants a real-time lecture on any subject chooses an instructor from a list of currently lecture available instructors for the subject in accordance with an expected telephone call quality or his/her preferences, and requests a real-time lecture with simple additional information such as a subject or a lecture time, the instructor accepts the lecture after confirming the additional information; before performing an actual telephone connection, an expected quality of the media traffic between the instructor terminal and a student terminal is measured, and when the expected quality is below a predetermined reference value, the instructor and the student are notified, and when the expected quality meets the reference value or the instructor and the student agree, it is supported to connect a telephone for a real-time lecture between the instructor and the student; and in the case of an ordinary telephone, only an actual telephone connection is supported.

A system and method includes one or more processors one or more processors coupled to a memory. The one or more processors may execute instructions from the memory to perform the steps including receiving an audio communications request from a first user device of a user, identifying a second user device of the user in response to receiving the audio communications request, providing a suggestion that the user use the second user device with the system, receiving a response from the user responding to the suggestion, establishing a communication channel with the second user device, and providing content associated with the audio communications request to the second user device.

The present disclosure relates to a method of a digital assistant device (305) of managing a voice call established between a calling party (300) and a recipient (303), the voice call having been queued to await a response by a human representative (303a) of the recipient (303) of the voice call, and a digital assistant device (305) performing the method. In a first aspect, a method of a digital assistant device (305) of managing a voice call established between a calling party (300) and a recipient (303), the voice call having been queued to await a response by a human representative (303a) of the recipient (303) of the voice call, is provided. The method comprises detecting (S101), from a voice indication of the voice call, information indicating a point in time when the human representative (303a) of the recipient (303) is expected to be able to provide a response to the queued voice call, and setting (S102) the calling party (300) in contact with the recipient (303) at the determined point in time.

Systems and methods for automated telephone host system interaction. A system can include one or more client applications executable by respective communication devices and a server in communication with the respective communication devices. The system can store user information for a user and receive, from the user, requests associated with a service provider. Responsive to the requests, the system can cause initiation of a call center call to a call center associated with the service provider, automatically navigate a call handling system of the call center, monitor a held call center call, and detect when a live agent answers the call. Responsive to detecting the live agent, the system can initiate a call to the user device and bridge the calls such that the user can speak to the live agent.

Systems and methods for automated telephone host system interaction. A system can include one or more client applications executable by respective communication devices and a server in communication with the respective communication devices. The system can store user information for a user and receive, from the user, requests associated with a service provider. Responsive to the requests, the system can cause initiation of a call center call to a call center associated with the service provider, automatically navigate a call handling system of the call center, monitor a held call center call, and detect when a live agent answers the call. Responsive to detecting the live agent, the system can initiate a call to the user device and bridge the calls such that the user can speak to the live agent.

Systems and methods for automated telephone host system interaction. A system can include one or more client applications executable by respective communication devices and a server in communication with the respective communication devices. The system can store user information for a user and receive, from the user, requests associated with a service provider. Responsive to the requests, the system can cause initiation of a call center call to a call center associated with the service provider, automatically navigate a call handling system of the call center, monitor a held call center call, and detect when a live agent answers the call. Responsive to detecting the live agent, the system can initiate a call to the user device and bridge the calls such that the user can speak to the live agent.

A mobile device (101) includes: a memory for storing contact information of the mobile device, a transceiver for exchanging voice and/or data signals within a telecommunications network, wherein the mobile device is configured to: provide (501, 513) the contact information to a server in the network, initiate (202), in response to a first user input, a first voice connection to the server; and at least one of receive (2051), from the server, command data for initiating (2052) a second voice connection to a called party identified in the contact information; and send (2054) authorization to the server to access user credentials included in the contact information.

Systems and methods for automated telephone host system interaction. A system can include one or more client applications executable by respective communication devices and a server in communication with the respective communication devices. The system can store user information for a user and receive, from the user, requests associated with a service provider. Responsive to the requests, the system can cause initiation of a call center call to a call center associated with the service provider, automatically navigate a call handling system of the call center, monitor a held call center call, and detect when a live agent answers the call. Responsive to detecting the live agent, the system can initiate a call to the user device and bridge the calls such that the user can speak to the live agent.

Embodiments of the invention provide a communication system including a processor; and a memory coupled to the processor. The memory may include a communication module with an Interactive Voice Response (IVR) database. Herein, the database may include a list of telephone numbers associated with one or more destinations implementing one or more IVR menus. Further, the memory includes instructions set having one or more instructions executable by the processor for automatically interfacing with a user interface system comprising voice to electronic signal subsystem. More specifically, the voice request of the user may be converted into digital form. Further, the instructions executable by the processor may initiate search within said database following a voice command captured by said voice to electronic signal subsystem. Furthermore, the memory includes instructions executable by the processor to initiate voice call to a telephone number within said database according to the result of said search.