A method provides binaural sound to a user. An intelligent personal assistant selects a location for the user where the user hears binaural sound that emanates from a sound localization point (SLP) in empty space away from a head of the user. A wearable electronic device (WED) receives a voice command from the user to move the SLP to another location.

A digital signal processor (DSP) in headphones processes sound with head-related transfer functions (HRTFs) to produce binaural sound that externally localizes away from a head of a user wearing the headphones. The headphones include a microphone that receives a voice command that causes the headphones to move a location of the binaural sound.

A digital signal processor (DSP) in headphones processes sound with head -related transfer functions (HRTFs) to produce binaural sound that externally localizes away from a head of a user wearing the headphones. The headphones include a microphone that receives a voice command to an intelligent personal assistant that causes the headphones to change a location of the binaural sound.

A digital signal processor (DSP) in a wearable electronic device (WED) worn on a head of a user processes sound with head-related transfer functions (HRTFs) to produce binaural sound that externally localizes away from the head of the user wearing the WED. The WED includes a microphone that receives a voice command to an intelligent personal assistant that causes the WED to move a location of the binaural sound.

A smartphone provides a voice of a person during a telephone call to a user of the smartphone in binaural sound. The smartphone stores HRTFs of the user, and a digital signal processor (DSP) processes the voice of the person with the HRTFs so the voice of the person externally localizes in the binaural sound at a sound localization point (SLP) that is in empty space at least one meter away from a head of the user. The smartphone displays an AR image at the SLP during the telephone call.

A system for providing voice-to-text captioning service comprising a relay processor that receives voice messages generated by a hearing user during a call, the processor programmed to present the voice messages to a first call assistant, a call assistant device used by the first call assistant to generate call assistant generated text corresponding to the hearing user's voice messages, the processor further programmed to run automated voice-to-text transcription software to generate automated text corresponding to the hearing user's voice messages, use the call assistant generated text, the automated text and the hearing user's voice messages to train the voice-to-text transcription software to more accurately transcribe the hearing user's voice messages to text, determine when the accuracy exceeds an accuracy requirement threshold, during the call and prior to the automated text exceeding the accuracy requirement threshold, transmitting the call assistant generated text to the assisted user's device for display to the assisted user and subsequent to the automated text exceeding the accuracy requirement threshold, transmitting the automated text to the assisted user's device for display to the assisted user.

Novel tools and techniques for providing enhanced services to telephone subscribers with multiple telephone lines, which can include one or more traditional telephone lines, wireless telephone lines, Internet protocol-based telephone lines, and/or the like. For example, certain tools can provide a subscriber with a unified voice mailbox for a plurality of the subscriber's telephone lines. In some cases, the subscriber does not need to check multiple voice mailboxes (each associated with one of the subscriber's telephone numbers) in order to ensure that the subscriber has received all messages intended for that subscriber. Instead, any incoming call on any of the subscriber's lines can be routed to a converged voice mailbox for easy retrieval by the subscriber of all messages from one location. Some tools employ a VoIP switch to handle routing of the incoming call to the correct voice mailbox.

Systems and methods for preventing a robocall from leaving a voicemail are described. When an incoming call without a history information header (HIH) destined for a subscriber is detected, the incoming call is prevented from leaving a voicemail if the subscriber does not answer the incoming call. If the incoming call has the HIH, additional determination process based on a visited network address of the subscriber is performed to determine whether the incoming call is to be prevented from leaving a voicemail.

Embodiments for automatically distributing phone call recordings to interested parties generally include associating one or more forwarding criteria with each of one or more interested parties, establishing a phone call from a calling party to a destination number through an institutional phone system, recording the phone call, and, if the phone call satisfies one or more forwarding criteria associated with one or more interested parties, automatically distributing the recording of the phone call to the at least one interested party associated with the satisfied one or more forwarding criteria. Distribution may be by e-mail, by uploading the recording to a website that interested parties (and preferably only interested parties) can access, by queuing the recordings for export to physical media, and/or through a voice mail system. Calls may be selected for distribution based on the caller, the called party, conversation content, call time, or any other suitable criteria.

Disclosed is a multi-mode communication notification system and method for improving communication between an inmate and a third party by enabling a third party to send a web-initiated contact request for a specific inmate and further allowing the inmate to check his/her contact requests or be automatically notified of contact requests. Additionally, the system electronically notifies the third party when the specific inmate has been notified of the contact request. Further, the system notifies the third party if they have missed a call from the specific inmate.