Provided is an information processing apparatus capable of reliably delivering a message to a third party desired by a user.

Provided is an information processing apparatus including an acquisition unit configured to acquire information including a sound message, and a recognition unit configured to recognize a sender of the sound message, a destination of a message included is the sound message, and content of the message from the information acquired by the acquisition unit, in which the recognition unit generates information for inputting the destination of the message is a case where the destination cannot be uniquely specified.

A method and system for providing a second line service (SLS) feature to a subscriber using a telecommunications device (TD) which includes receiving at a switch on the network of the subscriber's primary service provider a communication made up of a trigger and a directory number. When the communication is received at the primary service provider's switch, the switch parses the communication and detects the trigger. Once the switch has received the communication, the switch additionally transmits a query message to a SLS platform that manages the SLS feature. As a result of the switch's query message transmission, the switch receives a reply to the query message from the SLS platform. Based at least in part on the reply to the query message, the switch can route the communication such that the switch connects one or multiple voice channel circuit between the subscriber's TD and the terminating TD.

A method provides a voice in binaural sound to a user. A wearable electronic device (WED) selects head-related transfer functions (HRTFs) based on a distance between eyes of the user. A digital signal processor (DSP) in the WED processes the voice with the HRTFs to generate the voice in the binaural sound that localizes at a sound localization point (SLP) at a location in empty space to the user.

Headphones include a digital signal processor (DSP) that processes sound into binaural sound that externally localizes to a user wearing the headphones at a sound localization point (SLP) in empty space at least one meter away from a head of the user. A microphone receives a voice command that executes to change the sound from playing as the binaural sound that externally localizes to the user at the SLP in empty space at least one meter away from the head of the user to playing as stereo sound.

Headphones provide binaural sound to a user wearing the headphones. The headphones store HRTFs of the user and include head tracking and a digital signal processor (DSP). The DSP processes sound into binaural sound that externally localizes to a sound localization point (SLP) at least one meter away from a head of the user. The headphones receive head gestures from the user.

A method provides a voice in binaural sound to a user. The method includes designating a sound localization point (SLP) with a handheld portable electronic device (HPED) and tracking the SLP with electronic glasses worn on a head of the user. A processor processes the voice with head-related transfer functions (HRTFs) to generate the voice in the binaural sound that localizes at the SLP at a location in empty space at physical object.

A method for managing visual voicemail messages includes displaying a list of voicemail messages on a telecommunications handset, receiving user commands for operating on the voicemail messages including a delete message command and in response to a delete message command, marking a voicemail message for deletion with a delete timestamp and moving the voicemail message to a Deleted Messages folder. A Deleted Message Age Indicator function processes to control permanent deletion of voicemail messages in the Deleted Messages folder based on delete timestamps and a global Delete Time value in cooperation with a visual voicemail platform.

A method and system for providing a second line service (SLS) feature to a subscriber using a telecommunications device (TD) which includes receiving at a switch on the network of the subscriber's primary service provider a communication made up of a trigger and a directory number. When the communication is received at the primary service provider's switch, the switch parses the communication and detects the trigger. Once the switch has received the communication, the switch additionally transmits a query message to a SLS platform that manages the SLS feature. As a result of the switch's query message transmission, the switch receives a reply to the query message from the SLS platform. Based at least in part on the reply to the query message, the switch can route the communication such that the switch connects one or multiple voice channel circuit between the subscriber's TD and the terminating TD.

Embodiments for automatically distributing phone call recordings to interested parties generally include associating one or more forwarding criteria with each of one or more interested parties, establishing a phone call from a calling party to a destination number through an institutional phone system, recording the phone call, and, if the phone call satisfies one or more forwarding criteria associated with one or more interested parties, automatically distributing the recording of the phone call to the at least one interested party associated with the satisfied one or more forwarding criteria. Distribution may be by e-mail, by uploading the recording to a website that interested parties (and preferably only interested parties) can access, by queuing the recordings for export to physical media, and/or through a voice mail system. Calls may be selected for distribution based on the caller, the called party, conversation content, call time, or any other suitable criteria.

A system and method, the method comprising receiving, at a processor, an hearing user's (HU's) voice signal from an HU participant during a first call, wherein the first call is a communication across a communication network, the processor programmed to perform the steps of, examining at least a portion of the voice signal to determine an identity of the HU, identifying a voice model associated with the identity of the HU, wherein the voice model comprises a plurality of rules, and further wherein each of the plurality of rules is a rule for transcribing a word in the HU voice signal into text and generating a text output, wherein the text output is a transcription of a plurality of words identified in the HU voice signal, and further wherein at least one of the plurality of words identified is identified using at least one rule of the plurality of rules.