H04M1/27457

Outgoing Call Management in a Communication Environment with Unified Communication Interfaces
20170244832 · 2017-08-24 ·

A computer-implemented method for managing a billing policy for mobile phone associated with a first phone number corresponding to a first account and a second phone number corresponding to a second account is described herein. The billing policy defines actions performed by the mobile phone to be charged to the first account, and defines actions performed by the mobile phone to be charged to the second account. Charges are allocated to one of the first account and second account based on the billing policy. A user can configured to phone to operate in a private mode, in response to which actions are charged to a default account of the two accounts, and information about the action is not provided to an external entity.

Contact management and dialing using conditional flow logic

A tool for contacts management and automated calling. The tool displays, by one or more computer processors, a contact page for adding a contact, wherein the contact page includes at least one conditional flow statement field. The tool program prompts, by one more computer processors, to configure the at least one conditional flow statement field. The tool saves, by one or more computer processors, the contact based on the at least one control flow statement field. The tool initiates, by one or more computer processors, an automated call to the contact based, on the at least one conditional flow statement field. The tool applies, by one or more computer processors, the at least one conditional flow statement field to the automated call to the contact.

Methods and systems for call processing

The present invention is related to telecommunications, and in particular, to methods and systems for processing call signaling data. In an embodiment, a call processing system receives a first message from a switch while the switch is processing a call for a calling party, wherein the first message is initiated at least partly in response to a firing of a call event trigger configured within a switch. The first message includes call signaling information, including the calling party's phone number. The calling party's phone number is stored in the call processing system. A communication channel is established over a network between the call processing system and a computer associated with the called party. A message is transmitted to the networked computer, the message including the calling party's phone number, wherein the calling party's phone number is intended to be displayed on the networked computer associated with the called party.

Voicemail management with multi-number phones

A computer-implemented method for managing voicemails includes receiving, at an intermediate server communicatively coupled to a mobile phone associated with a first phone number corresponding to a first contact group and a second phone number corresponding to a second contact group, a request to receive an incoming call associated with a caller phone number. The intermediate server identifies a contact group associated with the request. The identified contact group comprises the first contact group in response to the received request corresponding to the first phone number, and the identified contact group comprises the second contact group in response to the received request corresponding to the second phone number. The intermediate server selects a voicemail setting based on the identified contact group. In response to determining to route the incoming call to voicemail, the voicemail is configured based at least in part on the selected voicemail setting.

Telephone number adjustment

A method to adjust a phone number is provided. The method may include receiving a first phone call at a telephonic device and obtaining a phone number from the first phone call. In some embodiments, the phone number may identify an origin of the first phone call. The method may further include prepending a digit to the phone number and storing the phone number with the prepended digit in a memory in the telephonic device. In some embodiments, the method may further include using the stored phone number to initiate automatic placement of the second phone call.

Populating user contact entries
09678958 · 2017-06-13 · ·

Methods and apparatus for populating a contact entry of a user based on information obtained from one or more sources that are external to the contact entry. Some implementations are directed generally to analyzing text of a document associated with the user to identify contact information in the document. In some versions of those implementations, an affinity measure associated with the document may be determined that is indicative of an amount of interest of the user in the document and a contact entry may be populated with one or more aspects of the contact information based on the affinity measure satisfying a threshold.

METHOD AND APPARATUS FOR CONTEXTUALLY MANAGING CONTACT PRIORITIES BASED ON TRAVEL
20170163782 · 2017-06-08 ·

A method and apparatus for contextually managing contact priorities based on travel includes an electronic device configured to determine a travel destination remote from a home location for the electronic device and to determine a set of individuals who will be located at the travel destination. The electronic device is further configured to temporarily make one or more contacts for the set of individuals preferred contacts while traveling and to enable a limited-interruption mode on the electronic device while traveling, wherein an audible alert on the electronic device is enabled for preferred contacts and disabled for non-preferred contacts while the limited-interruption mode is enabled.

Remote management of VoIP device contact lists
09674367 · 2017-06-06 · ·

An apparatus is disclosed for providing voice-over-IP (VoIP) services to and configuring contact lists for a plurality of VoIP-enabled devices. The apparatus includes a VoIP server communicatively connected to the plurality of VoIP-enabled devices. The VoIP server includes a call routing circuit configured to route VoIP calls to and from the plurality of VoIP-enabled devices communicatively-coupled to the VoIP server. The VoIP server also includes a device management circuit configured to maintain a list of IP addresses for each of the plurality of VoIP-enabled devices. In response to receiving a first data message, from a first device not included in the plurality of VoIP-enabled devices, that includes contact information and identifies one of the plurality of VoIP-enabled devices, the device management circuit adds a new contact having the contact information to the respective contact list of the identified one of the plurality of VoIP-enabled devices.

Information Processing Method, Information Processing Device, and Apparatus
20170155748 · 2017-06-01 ·

An information processing method and device, and an apparatus used for a terminal with multiple operation systems include: according to the content of information received in the current operation system, the type of the information is determined; according to the type of the information, the operation system for processing the information is determined, and the information is processed by the operation system. The current operation system can determine the operation system for processing the information according to the content and the type of the information received by a terminal.

Central people lists accessible by multiple applications

Enabling management of contacts includes passively recognizing a set of contacts that are, as a group, repeatedly sent communications by a member, bringing the member's attention to the recognized set of contacts, enabling the member to name the set of contacts, and enabling the member to address future communications to the set of contacts through use of the name associated by the member with the set of contacts.