A method and apparatus for processing information of a terminal, is provided. The method includes parsing at least one message for at least one keyword and at least one phone number related to the at least one keyword; mapping the at least one keyword and the at least one phone number related to the at least one keyword and storing the at least one keyword and the at least one phone number related to the at least one keyword that have been mapped in a database; in response to a predetermined keyword being received as a search input, searching the database for the at least one phone number that has been mapped with the predetermined keyword; and displaying the at least one phone number related to the predetermined keyword that is found, on a display.

A method and apparatus for processing information of a terminal, is provided. The method includes parsing at least one message for at least one keyword and at least one phone number related to the at least one keyword; mapping the at least one keyword and the at least one phone number related to the at least one keyword and storing the at least one keyword and the at least one phone number related to the at least one keyword that have been mapped in a database; in response to a predetermined keyword being received as a search input, searching the database for the at least one phone number that has been mapped with the predetermined keyword; and displaying the at least one phone number related to the predetermined keyword that is found, on a display.

A method and apparatus for processing information of a terminal, is provided. The method includes parsing at least one message for at least one keyword and at least one phone number related to the at least one keyword; mapping the at least one keyword and the at least one phone number related to the at least one keyword and storing the at least one keyword and the at least one phone number related to the at least one keyword that have been mapped in a database; in response to a predetermined keyword being received as a search input, searching the database for the at least one phone number that has been mapped with the predetermined keyword; and displaying the at least one phone number related to the predetermined keyword that is found, on a display.

A software app for a smartphone recognizes input from the user (such as the initial digits of a phone number) that identifies the organization to be called, and accesses remotely stored representations of information about the organization along with the IVR phone tree information for that organization. The app then presents a graphical representation of all or part of the retrieved information on a display. The user can then respond to the graphical representation by providing selective inputs that cause the synthesis all or part of the dialstring needed to navigate the phone tree to the desired destination. Once a dialing option has been synthesized, the user may provide additional input that the system interprets as an instruction to open a phone call and send a text message using the synthesized number.

Devices, systems and methods are provided to support a party call with auto-joining function in a communication system for a distributed transport system that employs VoIP technology. A VoIP unit or end point acts as a conference bridge between an operator extension and other end points. A first end point makes a SIP call to the operator and multicasts a mix of its send audio and the received operator audio. Other end points first check for multicast traffic being received before making a SIP call to the operator and, if so, play out the received audio over its speaker and multicast its send audio. The end point initiating the call mixes this subsequent stream into a stream to the operator, effectively acting as the conference bridge to the operator. The other end points are responsible for mixing received multicast streams for their local speaker.

A user interface and method for composing a message to be sent over a wireless network environment using a handheld device is disclosed. According to the method, upon receipt of a user request to compose a message, a screen is displayed with a recipient field for a recipient address, an associated label to indicate that the recipient field is for a recipient address, and a message body field for holding message content. The method further includes, upon each keystroke entry of text to the recipient field, looking up entries from an address book which match the text, and displaying a selection menu representing addresses from at least a portion of the entries as well as cached entries previously looked up from a global address book.

A user interface and method for composing a message to be sent over a wireless network environment using a handheld device is disclosed. According to the method, upon receipt of a user request to compose a message, a screen is displayed with a recipient field for a recipient address, an associated label to indicate that the recipient field is for a recipient address, and a message body field for holding message content. The method further includes, upon each keystroke entry of text to the recipient field, looking up entries from an address book which match the text, and displaying a selection menu representing addresses from at least a portion of the entries as well as cached entries previously looked up from a global address book.

A method and apparatus for processing information of a terminal, is provided. The method includes parsing at least one message for at least one keyword and at least one phone number related to the at least one keyword; mapping the at least one keyword and the at least one phone number related to the at least one keyword and storing the at least one keyword and the at least one phone number related to the at least one keyword that have been mapped in a database; in response to a predetermined keyword being received as a search input, searching the database for the at least one phone number that has been mapped with the predetermined keyword; and displaying the at least one phone number related to the predetermined keyword that is found, on a display.

A method and apparatus for processing information of a terminal, is provided. The method includes parsing at least one message for at least one keyword and at least one phone number related to the at least one keyword; mapping the at least one keyword and the at least one phone number related to the at least one keyword and storing the at least one keyword and the at least one phone number related to the at least one keyword that have been mapped in a database; in response to a predetermined keyword being received as a search input, searching the database for the at least one phone number that has been mapped with the predetermined keyword; and displaying the at least one phone number related to the predetermined keyword that is found, on a display.

A method for obtaining contact information includes obtaining a contact name entered by a user through a dialing interface and searching a local database according to the contact name to determine whether basic contact information corresponding to the contact name is stored in the local database. If stored, the basic contact information stored in the local database is obtained. If the basic contact information is not stored in the local database, searching a database server on a network is performed to determine whether the basic contact information is stored in the database server, the basic contact information is obtained from the database server when the basic contact information is stored in the database server, and the obtained basic contact information is stored in the local database. The method also includes establishing a communication connection with a contact corresponding to the contact name by using the obtained basic contact information.