A smart voice system is disclosed. The smart voice system includes a data receiving module, a voice message receiving module, a voice response module and a voice message output module. The data receiving module receives a hearing evaluation data of a user, and acquiring a hearing parameter according to the hearing evaluation data. The voice message receiving module receives a voice message inputted by the user. The voice response module acquires a response voice message corresponding to the voice message and the frequency of the response voice message is adjusted according to the hearing parameter. The voice message output module outputs the response voice message.

A dynamic communication management system manages the exchange of phone-based communications between devices using dynamically determined routing data. The routing for the phone-based communications can be dynamically determined such that certain identifying information is provided to destination devices instead of the identifying information that would be provided without the services of the dynamic communication management system.

Systems and methods for smart dialogue communication are provided. A method may include receiving, from a responder terminal device, a dialogue request configured to request a smart dialogue communication, wherein the dialogue request is associated with an incoming call request that is initiated by a requester via a requester terminal device and satisfies a smart dialogue condition determined by the responder terminal device; performing the smart dialogue communication with the requester terminal device associated with the requester; recording voice information associated with the smart dialogue communication; converting the voice information into the text information; and transmitting the text information to the responder terminal device.

Systems and methods for smart dialogue communication are provided. A method may include receiving, from a responder terminal device, a dialogue request configured to request a smart dialogue communication, wherein the dialogue request is associated with an incoming call request that is initiated by a requester via a requester terminal device and satisfies a smart dialogue condition determined by the responder terminal device; performing the smart dialogue communication with the requester terminal device associated with the requester; recording voice information associated with the smart dialogue communication; converting the voice information into the text information; and transmitting the text information to the responder terminal device.

Systems and methods for smart dialogue communication are provided. A method may include receiving, from a responder terminal device, a dialogue request configured to request a smart dialogue communication, wherein the dialogue request is associated with an incoming call request that is initiated by a requester via a requester terminal device and satisfies a smart dialogue condition determined by the responder terminal device; performing the smart dialogue communication with the requester terminal device associated with the requester; recording voice information associated with the smart dialogue communication; converting the voice information into the text information; and transmitting the text information to the responder terminal device.

Techniques are disclosed for managing media communications in a communication system that includes communication devices managed and mediated by a communication server, wherein the communication devices are communicable over a plurality of configurable channels. A communication server receives, from a first communication device, a request to immediately communicate with one or more other communication devices over a channel configured for direct media communications between the first and one or more other communication devices. The request includes a means for identifying the one or more other communication device. The communication server determines a current channel to which the one or more other communication devices are set and automatically switches the channel to which the one or more other communication devices are set from the current channel to the channel configured for direct media communications between the first and one or more other communication devices.

Communications is the exchange of thoughts, messages, or information. However, whilst immense investments into evolving communications infrastructure supporting multiple communications channels have been made the vast majority of communications models, standards, and developments focus to the transmission of the message as a single process with other aspects of the communications channel are considered simply delays in the communications channel. However, it would be beneficial to provide enhancements to such communications channels to provide a sender with additional options with respect to the delivery to and recovery by the recipient of the message such that not only do they have the option to elect to receive a delivery notification in communications systems that today do not provide such information, but that in these systems and those supporting delivery notifications increased information is provided to the user allowing them to ascertain or estimate the recipient's absorption/reading of the message whilst also allowing the recipient to quickly and simply reply and/or acknowledge the message.

Techniques are disclosed for responding to a pre-recorded inbound voice message in a communication system that includes communication devices and a communication server. In a first communication device, a pre-recorded inbound voice message is received from a sender communication device via a communication server. A reply mode is set for a response voice message from a plurality of reply modes. The response voice message is recorded and a reply mode flag is inserted into a message header. The response voice message is then sent to the communication server where it determines the reply mode. When the reply mode is reply to all, the response voice message is sent to the sender communication device and other recipient communication devices. When the reply mode is reply to sender, a direct channel communication link is established between the first communication device and the sender communication device and the response voice message is sent directly to the sender communication device.

A method is provided for allocating a messaging mailbox located in a communications network to a user. The method performs the following actions in a messaging mailbox management device: receiving from a communication terminal, via the communications network, a request for a messaging mailbox, the request including user identification information, the identification information being different from a contact identifier of the user that can be reached on a communications network of a telecommunications operator to which the user subscribes; recording the received identification information in association with a messaging mailbox identifier; and sending a message in reply to the request, via the communications network, to the communication terminal. The message includes the messaging mailbox identifier.

Techniques are disclosed for managing inbound voice messages in a communication system that includes communication devices and a communication server. A communication device receives an inbound voice message that is associated with a voice message temporal mode that includes a message mode and a live mode. The communication device may then determine the voice message temporal mode for the inbound voice message as well as a device temporal mode associated with the receiving communication device. The device temporal mode also includes a message mode and a live mode. When the voice message temporal mode is determined to be message mode, the communication device may provide a message received notification on the receiving communication device. When the device temporal mode is determined to be message mode, the communication device may provide a message received notification on the receiving communication device regardless of the voice message temporal mode. When the voice message temporal mode and device temporal mode are both determined to be live mode, the communication device may play the received inbound voice message back on the receiving communication device.