Patent classifications
H04M3/5335
MESSAGE MANAGEMENT METHODS AND SYSTEMS
A communications device is disclosed. The communications device comprises a memory configured to store instructions and a processor configured to execute the instructions to receive data representing a message provided by a caller, determine at least an attribute of the message based on the received data, generate one or more options based on the attribute of the message, and present the one or more options to the caller to prompt the caller to take an additional action related to the message.
Systems and methods for smart dialogue communication
Systems and methods for smart dialogue communication are provided. A method may include receiving, from a responder terminal device, a dialogue request configured to request a smart dialogue communication, wherein the dialogue request is associated with an incoming call request that is initiated by a requester via a requester terminal device and satisfies a smart dialogue condition determined by the responder terminal device; performing the smart dialogue communication with the requester terminal device associated with the requester; recording voice information associated with the smart dialogue communication; converting the voice information into the text information; and transmitting the text information to the responder terminal device.
SYSTEMS AND METHODS FOR SMART DIALOGUE COMMUNICATION
Systems and methods for smart dialogue communication are provided. A method may include receiving, from a responder terminal device, a dialogue request configured to request a smart dialogue communication, wherein the dialogue request is associated with an incoming call request that is initiated by a requester via a requester terminal device and satisfies a smart dialogue condition determined by the responder terminal device; performing the smart dialogue communication with the requester terminal device associated with the requester; recording voice information associated with the smart dialogue communication; converting the voice information into the text information; and transmitting the text information to the responder terminal device.
Message management methods and systems
A communications device is disclosed. The communications device comprises a memory configured to store instructions and a processor configured to execute the instructions to receive data representing a message provided by a caller, determine at least an attribute of the message based on the received data, generate one or more options based on the attribute of the message, and present the one or more options to the caller to prompt the caller to take an additional action related to the message.
Systems and methods to parse message for providing alert at device
In one aspect, a device includes a processor and storage accessible to the processor. The storage bears instructions executable by the processor to parse content of a message and determine, based on the parsing of content of the message, whether to provide a notification using the device. The instructions are also executable by the processor to provide the notification responsive to a determination, based on the parsing of content of the message, to provide the notification using the device.
SYSTEM AND METHOD FOR MANAGING AN AUTOMATED VOICEMAIL
A system, method and computer-readable storage device are disclosed signing a voicemail and confirming an identity of the speaker. A method includes receiving a request to verify a speaker associated with a communication to a recipient, receiving first data from the speaker in connection with the communication, accessing second data associated with the speaker to verify the speaker, determining whether a match exists between the first data and the second data to yield a determination, retrieving a communication address of the recipient, generating a notification for the recipient, wherein the notification reports on the determination and transmitting the notification to the recipient at the communication address.
TECHNIQUES FOR MANAGING VOICE MESSAGES IN A COMMUNICATION SYSTEM
Techniques are disclosed for managing media communications in a communication system that includes communication devices managed and mediated by a communication server, wherein the communication devices are communicable over a plurality of configurable channels. A communication server receives, from a first communication device, a request to immediately communicate with one or more other communication devices over a channel configured for direct media communications between the first and one or more other communication devices. The request includes a means for identifying the one or more other communication device. The communication server determines a current channel to which the one or more other communication devices are set and automatically switches the channel to which the one or more other communication devices are set from the current channel to the channel configured for direct media communications between the first and one or more other communication devices.
SYSTEMS AND METHODS FOR OPTIMIZING MESSAGE NOTIFICATION BASED ON GEOGRAPHIC LOCATION AND TIME
Systems and methods are provided for optimizing delivery of messages to mobile device users, the method comprising receiving a message to be sent to a client application executable at a mobile device of a user, along with an associated time constraint and an associated geographic constraint; determining a current time at the mobile device and a current geographic location of the mobile device via a communication network; determining, upon receiving the current geographic location of the mobile device and the current time of the mobile device, whether the current geographic location of the mobile device complies with the associated geographic constraint for the message to be sent to the client application and determining whether the current time of the mobile device complies with the associated time constraint for the message to be sent to the client application; and sending, when the current geographic location of the mobile device is determined to comply with the associated geographic constraint and when the current time of the mobile device is determined to comply with the associated time constraint, the message for display to the user at the mobile device via a message notification interface of an operating system of the mobile device.
Systems and methods for optimizing message notification based on geographic location and time
Systems and methods are provided for optimizing delivery of messages to mobile device users, the method comprising receiving a message to be sent to a client application executable at a mobile device of a user, along with an associated time constraint and an associated geographic constraint; determining a current time at the mobile device and a current geographic location of the mobile device via a communication network; determining, upon receiving the current geographic location of the mobile device and the current time of the mobile device, whether the current geographic location of the mobile device complies with the associated geographic constraint for the message to be sent to the client application and determining whether the current time of the mobile device complies with the associated time constraint for the message to be sent to the client application; and sending, when the current geographic location of the mobile device is determined to comply with the associated geographic constraint and when the current time of the mobile device is determined to comply with the associated time constraint, the message for display to the user at the mobile device via a message notification interface of an operating system of the mobile device.
METHOD AND APPARATUS FOR NOTIFICATION OF MESSAGE RECEPTION ACCORDING TO PROPERTY OF RECEIVED MESSAGE
Disclosed is a method a method by an electronic device, including receiving a message, analyzing text contents comprising a plurality of words included in the received message, outputting a first predetermined notification for notifying an arrival of the received message if a specific criteria and a notification configuration related to the specific criteria are satisfied based on the analyzing, outputting a second predetermined notification for notifying the arrival of the received message if the specific criteria is not satisfied based on the analyzing, and outputting the second predetermined notification for notifying the arrival of the received message if the specific criteria is satisfied and the notification configuration related to the specific criteria is not satisfied based on the analyzing, wherein each of the first predetermined notification and the second predetermined notification includes at least one of a sound notification, a haptic notification and a light notification, and wherein the first predetermined notification is different from the second predetermined notification