A wireless telecommunications system provides location-specific call forwarding. The system can receive a request to connect a voice call to the wireless device, which can invoke a call forwarding procedure depending on a status of a subscriber associated with the wireless device. When the system determines that a current location of the wireless device is different from a default location, location-specific call forwarding information is used to forward the voice call to a terminating node associated with the location-specific forwarding information rather than a default terminating node for the default location. The terminating node can include a voicemail server that plays back a location-specific voicemail greeting to the caller.

A system and method for associating an audio clip with an object is provided wherein the voice-based system, such as a voicemail system, is used to record the audio clips.

Voicemail systems can include a memory and a processor. The memory can store data relating to users. An incoming communication can be handled by the voicemail system, forwarded to another voicemail system, provided with functionality based upon a user's preferences, and the like. The voicemail systems can include functionality to allow a user to consolidate voicemail messages and/or calls at one or more designated destinations, for example, a voicemail system and/or a mobile device.

A system receives an audio stream from an application, and performs signal analysis on the audio stream to compute (on sound and silence) a sequence of events. The sequence of events identifies a pattern comprised of at least two of sound, silence, frequency, magnitude, duration, tone, and Dual Tone Multi Frequency (DTMF). The pattern matches a similar pattern of at least two of sound, silence, frequency, magnitude, duration, tone, and DTMF, and the signal analysis is performed on sound and silence within the audio stream. The similar pattern is associated with at least one of an automated device or human answering the call. The system determines whether the sequence of events indicates the phone call is answered by the automated device or the human, based on rules in a heuristic engine and/or a known audio print from a library of known audio prints.

A method and system for using a voicemail system. A command is received, from a first telephone device connected to the voicemail system after a call from a second telephone device was received by the first telephone device. The command is for the voicemail system to pause a process of recording a voicemail message being spoken by a user using the first telephone device. In response to the receiving the command, the voicemail system is directed to pause the process of recording the voicemail message, which results in the process of recording the voicemail message being paused by a pause/resume invocation system that is remote to the voicemail system.

Embodiments of the disclosure relate to interactive voicemail tagging of messages and responses to provide improved navigation and tracking of information requested/contained in voicemail messages and responses. Users may tag portions of the recorded message/response to indicate presence of a request for information, an answer providing requested information, etc. and navigate to particular portions of the recorded message/response using the tags. Accordingly, in one embodiment a computer-implemented method for interactive voicemail message and response tagging and processing includes: receiving a prompt having associated therewith one or more prompt tags; receiving a response corresponding to the prompt, the response having associated therewith one or more response tags; and processing the response to determine either or both of a content of the response and a context of the response. Corresponding systems and computer program products are also disclosed.

A multiple voice greeting system and method is a computer-based system and method of use allowing users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products and services, using a mobile device.

A system for managing a conference call, the system comprising a call answering server configured to receive a call from an attendee device that has been forwarded from a host device, identify a conference call associated with the host device for the attendee device to join, receive a request from the attendee device to join the conference call, and connect the attendee device to the conference call.

A communication directed to a recipient is stored in a message box of the recipient. A forwardee is identified based on an analysis of the communication. A request is received to transmit the communication to the forwardee. The communication is forwarded to a message box of the forwardee.

A wireless telecommunications system provides location-specific call forwarding. The system can receive a request to connect a voice call to the wireless device, which can invoke a call forwarding procedure depending on a status of a subscriber associated with the wireless device. When the system determines that a current location of the wireless device is different from a default location, location-specific call forwarding information is used to forward the voice call to a terminating node associated with the location-specific forwarding information rather than a default terminating node for the default location. The terminating node can include a voicemail server that plays back a location-specific voicemail greeting to the caller.