Patent classifications
H04M3/53383
System and method for facilitating setup and joining of conference calls
A system for managing a conference call, the system comprising a call answering server configured to receive a call from an attendee device that has been forwarded from a host device, identify a conference call associated with the host device for the attendee device to join, receive a request from the attendee device to join the conference call, and connect the attendee device to the conference call.
Voice bot for service providers
A device is configured to communicate on a mobile communications network. An incoming call is received, and it is determined that the incoming call meets a predetermined criteria indicating a probable source of the incoming call. On a display of the device, an option is rendered for answering the incoming call with a generated voice response in lieu of a voice of a user of the device. Text options for generating a voice response are also rendered. The incoming call is answered and generated speech corresponding to the selected text option is sent.
VOICE BOT FOR SERVICE PROVIDERS
A device is configured to communicate on a mobile communications network. An incoming call is received, and it is determined that the incoming call meets a predetermined criteria indicating a probable source of the incoming call. On a display of the device, an option is rendered for answering the incoming call with a generated voice response in lieu of a voice of a user of the device. Text options for generating a voice response are also rendered. The incoming call is answered and generated speech corresponding to the selected text option is sent.
Systems for identifying the answering party of an automated voice call
Disclosed herein are systems and methods for determining whether an automated telephone call has been answered by a particular user, a different person, or a voicemail service. In response to determining that the call has been answered by the user, a different person, or a voicemail service, the systems and methods can output different respective messages, initiate messaging to the user via alternate communication paths, or perform other actions.
SYSTEMS FOR IDENTIFYING THE ANSWERING PARTY OF AN AUTOMATED VOICE CALL
Disclosed herein are systems and methods for determining whether an automated telephone call has been answered by a particular user, a different person, or a voicemail service. In response to determining that the call has been answered by the user, a different person, or a voicemail service, the systems and methods can output different respective messages, initiate messaging to the user via alternate communication paths, or perform other actions.
Video greeting playing method, system, server and storage medium
Embodiments of the present application relate to the technical field of communication, and provide a video greeting playing method, system, server and storage medium. The video greeting playing method includes: in response to receiving a call transfer request indicating that a first terminal fails to call a second terminal, acquiring a type of a media channel currently accessed by the first terminal; in response to that the type of the media channel currently accessed by the first terminal is audio, performing video media negotiation with the first terminal; and in response to that the video media negotiation with the first terminal succeeds, sending a video greeting pre-recorded by the second terminal to the first terminal for the first terminal to play the video greeting.