The disclosure relates to a method of transmitting fax messages from at least one fax message sending device to at least one fax message receiving device. The method is implemented in a fax communication device driver. The method comprises the steps of receiving, from a fax server software module, fax data associated with a fax message to be transmitted from a fax message sending device to a fax message receiving device; deciding, on the basis of at least one predetermined routing rule, whether to route the fax data to the fax communication device or to the cloud provider; and based on a decision result, selectively transmitting the fax data to the fax communication device or to the cloud provider for transmission to the fax message receiving device.

An image processing device includes storage unit, a communication portion and an image processing function control portion. The storage unit stores image data. The communication portion performs communication with a server and a portable terminal. The image processing function control portion causes the communication portion to transmit the image data stored in the storage unit to the server and causes the communication portion to transmit the image data to the portable terminal in response to failure of the transmission of the image data to the server by the communication portion.

Techniques for transmitting information to a recipient under their control are described. In some situations, the techniques are used in conjunction with a fax delivery system to provide, as part of a connection established to perform a fax transmission, a variety of functionalities to a human recipient that is participating as part of the connection, such as when the human recipient is contacted in error. In addition, in some situations, an interactive voice response system is used to receive and interpret input from a human recipient, such as in response to one or more control selections or options provided to the human recipient.