An apparatus, including a memory which stores work schedule information or scheduling information for an employer, hiring entity, individual, independent contractor, temporary worker, or freelancer; a receiver which receives a first request to obtain work schedule information or scheduling information for the employer, hiring entity, individual, independent contractor, temporary worker, or freelancer, and the first request is received from a first communication device; a processing device, specially programmed for processing information contained in the first request, generates a first message containing the work schedule or scheduling information for the employer, hiring entity, individual, independent contractor, temporary worker, or freelancer; and a transmitter for transmitting the first message to the first communication device or to a second communication device. The apparatus processes information in a second request. Information contained in the second request is based on the work schedule information or the scheduling information contained in the first message.

A method of selecting and presenting content based on learned user preferences is provided. The method includes providing a content system including a set of content items organized by genre characterizing the content items, and wherein the set of content items contains microgenre metadata further characterizing the content items. The method also includes receiving search input from the user for identifying desired content items and, in response, presenting a subset of content items to the user. The method further includes receiving content item selection actions from the user and analyzing the microgenre metadata within the selected content items to learn the preferred microgenres of the user. The method includes, in response to receiving subsequent user search input, selecting and presenting content items in an order that portrays as relatively more relevant those content items containing microgenre metadata that more closely match the learned microgenre preferences of the user.

A search engine manages the indexing of web page contents and accepts user selection criteria to find and report hits that meet the search criteria. The inventive search engine has an associated crawler function wherein display images of the web pages are rendered and stored as snapshots, preferably when the pages are indexed. The search engine reports search results by composing an html page with links to the corresponding page hits and containing snapshot reduced size graphic images showing the web pages as they appeared when fetched and stored as snapshots.

Methods and systems allow users to enter natural language terms that describe a particular web site into an address field of a browser instead of a formal URL. The terms are evaluated to determine whether they correspond, with a high likelihood, to a particular web site. If so, this web site may be immediately accessed. If not, a list of search results based on the terms may be displayed by the browser.

Disclosed herein is a graphical user interface (GUI) for filtering items of interest. In various embodiments, the GUI may be implemented as a method on a hardware-based system such as a computer server or other computing device. In one embodiment, the method includes defining a library of available criteria to be used in filtering a population of items for an end-user to identify items of interest. Each of the available criteria has a graphical representation. A GUI is presented to the end-user of the filtering criteria for constructing a graphical filter builder. An indication is received of each of the selected set of criteria from the end-user to construct and display a graphical representation of the filter. A query is constructed to identify the items of interest using the selected set of criteria. The identified items of interest are generated and displayed to the end-user.

An intelligent product catalog system provides for electronic creation, management and viewing of product information using a multimedia display system. A central database repository stores the product information and provides for an unlimited number of product attributes and dynamic reconfiguration of the product information. The central database repository comprises a meta data system, a scheme system and an object model system. A plurality of applications access the central database repository, the applications being automatically adaptive to the dynamic reconfiguration of the product information. A user interface provides display, sorting and filtering of the product information including the unlimited number of product attributes.

A method of organizing, managing, and providing interactive access to data in a database is disclosed, along with a program and a system for implementing the method. Associations between each data Item and at least one ItemSelector are established and stored. A predefined (but modifiable) Vocabulary of ItemSelectors sufficient to describe each Item of the database is created. Presently selected Items are described by a combination of associations defined by an appropriate Boolean combination of each ItemSelector in a presently selected set of ItemSelectors. A user controls the presently selected set by adding an ItemSelector from a presented group, or by removing a previously selected ItemSelector. The system ideally makes available to the user all relevant ItemSelectorsthose which, if added to the presently selected set, would result in a set that describes at least one extant data Item. The system ideally makes all presently selected Items available to the user.

A network storage system comprises data storage, one or more file system APIs, and a metadata handler. The data storage can comprise file data and associated metadata. The file system APIs can be configured to read and write file data and metadata to and from the data storage. The metadata handler can have a library of functions for handling the metadata. The library can include a metadata blob creation function and a metadata blob extraction function. The metadata blob creation function cooperates with the file system APIs to read source metadata associated with specified file data and creates and populates a metadata blob from which a substantial copy of the source metadata can be generated. The metadata blob extraction function receives at least a metadata blob, extracts information from the metadata blob, and cooperates with the file system APIs to generate destination metadata, a substantial copy of the source metadata.

A method includes generating data from workforce applications, at least one of the workforce applications including at least one of forecasting, scheduling, recording, and monitoring functionalities; and storing the data from the at least one of the workforce applications in a storage area network (SAN), the SAN being operable to connect the at least one of the workforce applications to computer storage devices. This may also include keeping recorded contacts in a long term storage device such as the SAN or an operational data store (ODS) and transparently searching in both the ODS and the SAN simultaneously. With a concept of moving data on to a file system SAN which is cheaper as compared to a database technology such as ODS, the method facilitates predictable performance from the ODS and easier manageability with constant cost from SAN.

Access control methods provide multilevel and mandatory access control for a database management system. The access control techniques provide access control at the row level in a relational database table. The database table contains a security label column within which is recorded a security label that is defined within a hierarchical security scheme. A user's security label is encoded with security information concerning the user. When a user requests access to a row, a security mechanism compares the user's security information with the security information in the row. If the user's security dominates the row's security, the user is given access to the row.