Y10S707/99945

END-TO-END SITUATION AWARE OPERATIONS SOLUTION FOR CUSTOMER EXPERIENCE CENTRIC BUSINESSES
20170221072 · 2017-08-03 ·

An end-to-end situation awareness system to monitor, track, and improve a customer experience in service delivery includes network interfaces communicatively coupled to a plurality of devices distributed throughout a service location; one or more processors; and memory comprising computer-executable instructions, the computer-executable instructions include: design bots adapted to automatically build process maps for any process in the service delivery to give each operations role and each customer notification about the state of the process, wherein the design bots automatically categorize each process into operations excellence categories and the design bots communicate with the sensors, wearable devices, and mobile devices; and delivery bots adapted to automatically build process priorities for any process and notify each operations role, team and customer as needed for action, wherein the priorities are automatically categorized on different dimensions of operations efficiency and wherein the delivery bots communicate with the sensors, wearable devices, and mobile devices.

System and method for implementing application functionality within a network infrastructure

A system and method for implementing functionality within a network on behalf of first and second devices communicating with each other through the network. A front-end device is provided within the network that communicates data traffic with the first device. A back-end device is also implemented within the network and communicates data traffic with the second device. A communication channel couples the front-end device and the back-end device. Data traffic may be encoded into a different type or protocol for transport through the communication channel by the front-end device and back-end device. The front-end device and back-end device exchange quality of service information and may alter characteristics of the data traffic through the communication channel according to the quality of service information.

Method and system for communicating user interfaces between first and second users over a network
09817552 · 2017-11-14 · ·

A search result set is communicated to a first user as hypertext descriptions of data items constituting the result search set. A check box is displayed adjacent each hypertext description, utilizing which the first user may select a subset of the search result set. This subset is then communicated to a second user, again as hypertext descriptions of the subset. Check boxes are furthermore displayed to the second user so as to enable the second user to select a further and narrower subset of the search result set. Selected items of a result set of an Internet-based search may in this way conveniently be communicated between first and second users. Each of a number of interfaces provides the hypertext descriptions of the data items of the search result set.

Search engine for video and graphics
09811538 · 2017-11-07 · ·

A method of selecting graphic or video files having corresponding locators used to locate such graphic or video files using a computer. Identifiers are created by searching an area within a web page near a graphic or video file for searchable identification terms and searching an area within a web page near links to a graphic or video for searchable identification terms. The identifiers are stored in a database. User requests for graphic or video file content are received and the database of identifiers is searched to find graphic and video files corresponding criteria of the user. Graphic or video file content is then provided to the user.

Computerized national online parcel-level map data portal
09760649 · 2017-09-12 · ·

A National Online Parcel-Level Map Data Portal (NPDP) is provided that optimizes online delivery of parcel-level maps and linked attribute data. To do this, the NPDP manages a database of assembled and current vector based parcel data in a spatial format (GIS) that enables geocoded parcel boundaries to be linked to property tax records. A user enters a street address into an appropriate screen window to call up and view road right-of ways, all parcel boundaries and the “exact” address location as a highlighted parcel area. In addition, a list of property record attributes such as owner, use code, assessed value and year constructed can be displayed. Other on screen parcels can likewise be selected if one wishes to view their linked attributes.

Apparatus and method for providing job searching services, recruitment services and/or recruitment-related services
09760864 · 2017-09-12 · ·

An apparatus, including a memory device for storing work schedule information or scheduling information for an individual, a transmitter for transmitting a job search request to a computer, wherein the computer is specially programmed for processing the job search request, for generating a message containing information regarding a job opening, a position, an assignment, a contract, or a project, and for transmitting the message to the apparatus in response to the job search request; a receiver for receiving the message; and a display for displaying at least some of the information contained in the message.

Personalized network searching
11369792 · 2022-06-28 · ·

Personalized network searching, in which a search query is received from a user, and a request is received to personalize a search result. Responsive to the search query and the request to personalize the search result, a personalized search result is generated by searching a personalized search object. Responsive to the search query, a general search result is generated by searching the general search object. The personalized search result and the general search result are provided to a client device, an advertisement is selected based at least in part upon the personalized search object, and the advertisement, the personalized search result, and the general search result are displayed.

VISUAL COMMUNICATIONS TOOL
20220158959 · 2022-05-19 ·

A visual communications (VC) tool creating visual arrangements and presenting the visual arrangements to others for feedback and comment in an efficient and secure manner. An author uses the VC tool to generate a folio, storyboard, or presentation, and publishes the generated arrangement to desired recipients. The published arrangement is uploaded to a server once, and a recipient equipped with a copy of the VC tool downloads the arrangement in response to a notification from the server. Thereafter, only changes to the visual arrangement are uploaded to the server and forwarded to the recipient. The recipient may transmit a comment on the visual arrangement back to the author's VC tool. The author's VC tool tracks and automatically correlates all received comments to their respective arrangements, allowing them to be concurrently displayed on a single screen.

GEOCODING DATA FOR AN AUTOMATED VEHICLE
20230251655 · 2023-08-10 · ·

An Autonomous Vehicle (AV) system is described. The AV system is capable of determining at motor control command associated with an AV trajectory. The AV system includes a content generating device, a system controller, and an AV sensor. The content generating device collects target data associated with a target. The system controller is communicatively coupled to the content generating device. The system controller extracts target features from the target data. Also, the system controller compares the extracted target features to target model data to determine a target pose. Additionally, the system controller determines the AV trajectory by comparing the target pose with at least one target objective. The AV sensor determines an AV state. The system controller determines a motor control command associated with the AV trajectory based on the AV state, the target objective, and the AV trajectory.

Interface for a universal search

A search engine may perform a search for a user search query over a number of possible search categories. For example, the search query may be performed for general web documents, images, and news documents. The search engine ranks categories based on the search query and/or the documents returned for each category and presents the search results to the user by category. Higher ranking categories may be presented more prominently than lower ranking categories.