Various dispensing systems with drop-down features are disclosed. In certain embodiments, the dispensing system includes a roll support with a sensor and a piston. The sensor can move as the roll decreases in size (e.g., the outside diameter decreases) and can apply a force to the roll. The piston can move to become less engaged with the roll, such as becoming less received in a roll plug or the hollow core of the roll. When the roll has decreased to a threshold size, the piston substantially or fully disengages from the roll and/or the sensor applies a force to dislodge the roll from the roll support. This results in the roll automatically dropping off the roll support. The roll support is thus available to receive a fresh roll.

Systems, methods, and apparatuses for optimizing performance of a product dispenser are provided herein. Depending on the circumstances surrounding the product dispenser (e.g., the environment, the type or habits of users or individual users, etc.), initial dispensing parameter settings of the product dispenser may be undesirable. Using monitored usage data, optimized dispensing parameters can be determined to achieve more desirable usage of the product dispenser (e.g., decrease waste, power save, increase efficiency, etc.). Additionally, using bounding parameters and/or information from the environment (e.g., nearby product dispensers) can lead to further optimized performance of the product dispenser. User or group specific optimized dispensing parameters can also be determined and used.

An example sheet product dispenser includes a housing with a base portion and a loading door. A motor drives a base portion roller or a loading door roller to cause dispensing of the sheet product along a sheet product path and through an outlet. A pump is in fluid communication with a liquid reservoir and a spray mechanism, and is configured to cause liquid from the reservoir to spray onto the sheet product through the spray mechanism prior to dispensing. A controller is configured to determine whether to operate in either a dry mode or a wet mode based on user input provided. When in the dry mode, the controller causes the motor to operate to dispense dry sheet product. When in the wet mode, the controller causes the motor to operate and the pump to operate to dispense wetted sheet product.

A system and method are provided for improving product usage prior to refill of product dispensers in service areas that include a plurality of such dispensers. Via a sensor configured with each of the product dispensers and a control system in communication with the sensors, a product level or amount condition of product in each dispenser is detected. Based on the information from the sensors, a visual or audio message is generated and transmitted to the patron that encourages the patron to use a first product dispenser that has a greater product fill amount as compared to a second product dispenser in the same or a different service area.

A power management system for dispensers is described. The system includes a controller connected to a lower power zero net voltage (ZNV) power source. A power rectification circuit (PRC) converts ZNV power to higher voltage direct current (HVDC) power. An energy storage system connected to the HVDC power source receives and stores HVDC power within the energy storage system which is selectively provided to a dispenser motor load connected to the energy storage system. The system provides an effective solution to the problem of transferring power from a low power battery source on a disposable product to a dispenser as well as providing a system that minimizes corrosion at the electrical interface between the disposable product and the dispenser particularly in higher humidity environments.

In one aspect, the present disclosure is directed to a sheet material dispenser. The dispenser can include support for supporting a supply of the sheet material, and a feed roller arranged along a feed path of the sheet material downstream from the supply of sheet material that is operable to pull the sheet material from the supply of sheet material for feeding thereof. Additionally, the dispenser can include a controller that is in communication with the feed roller and includes programming for monitoring rotation of the feed roller during a dispensing cycle for feeding a selected length of the sheet material from the supply of sheet material. A material supply monitoring system further can be in communication with the controller, and operative to detect a number of rotations or an angle of rotation of the supply sheet material during at least a series of dispensing cycles.

The present disclosure is directed to systems and methods that facilitate identifying, logging, mapping, and/or tracking of the movements and/or activities of individuals throughout a facility using a plurality of dispensers are positioned at selected locations about the facility. The systems and methods further allow for capturing infrared radiation of one or more individuals within a prescribed detection range, area, or zone covered using at least one passive infrared radiation sensor. The control system of a dispenser of the plurality of dispensers can be disconnected from a power source of the dispenser when the at least one passive infrared radiation sensor does not capture infrared radiation of one or more individuals within the prescribed detection range, area, or zone. Other aspects also are described.

A power management system for a dispenser that includes a passive infrared radiation sensor arranged along the dispenser and configured to detect infrared radiation emitted by one or more users within a prescribed detection range, area, or zone of the dispenser. When the passive infrared radiation sensor does not capture infrared radiation within the prescribed detection range, area, or zone, the dispenser is placed in a low power state with the passive infrared sensor remaining connected to a power source and a controller, a dispensing mechanism, and/or the proximity sensor being disconnected from the power source. Other aspects also are described.

Dispensing towels includes, using a motor assembly configured to cause a leading edge of the toweling to be extended from a housing of the dispenser and to cause the toweling to be subsequently retracted back into the housing, (a) the step of extending the toweling exterior of the housing for grasping by a user; and (b) subsequent thereto, the steps of (1) retracting the toweling into the housing using the motor assembly; (2) sensing a leading edge of the toweling, using a sensor, while retracting the toweling; and (3) ceasing retracting of the toweling into the housing using the motor assembly as a function of sensing the leading edge of the toweling using the sensor. The toweling is advanced by the motor assembly such that a line of perforations in the toweling, along which the user tears the toweling, is located downstream of the sensor.

Sheet product dispensers and methods of dispensing sheet products are provided, including feeding a sheet material from a roll via a sheet feeding mechanism, separating one or more discrete sheet products from the roll via a separation mechanism, dispensing the one or more discrete sheet products to an end user at a presentation station via a sheet product conveying mechanism, and detecting a presence of the sheet material via a sensor downstream of the sheet feeding mechanism, wherein the sheet product conveying mechanism is driven in response to the sensor detecting the presence of the sheet material.