Some embodiments provide apparatuses and methods useful to providing control over movement of motorized transport units. In some embodiments, an apparatus providing control over movement of motorized transport units at a shopping facility comprises: a central computer system comprising: a transceiver; a control circuit; a memory coupled to the control circuit and storing computer instructions that when executed by the control circuit cause the control circuit to perform the steps of: obtain, from one or more of the communications received from the motorized transport unit, route condition information comprising information corresponding to an intended route of travel; obtain additional route condition information detected by one or more detectors external to the motorized transport unit; detect an object affecting the intended route of travel; identify an action to be taken by the motorized transport unit with respect to the detected object; and communicate one or more instructions.

A central computer system receive a voice input comprising a motorized transport unit command from a system user via a particular user interface unit that is associated with a particular motorized transport unit at a shopping facility. In response the central computer system transmits to the user interface unit a motorized transport unit instruction that corresponds to the motorized transport unit command, such that the user interface unit can then provide that motorized transport unit instruction to the motorized transport unit for execution by the motorized transport unit. By one approach these components can interact with one another to facilitate a verbally-based authentication procedure by which the system user is associated with the motorized transport unit.

Apparatuses, components and methods are provided herein useful to provide assistance to customers and/or workers in a shopping facility. In some embodiments, a shopping facility personal assistance system comprises: a plurality of motorized transport units located in and configured to move through a shopping facility space; a plurality of user interface units, each corresponding to a respective motorized transport unit during use of the respective motorized transport unit; and a central computer system having a network interface such that the central computer system wirelessly communicates with one or both of the plurality of motorized transport units and the plurality of user interface units, wherein the central computer system is configured to control movement of the plurality of motorized transport units through the shopping facility space based at least on inputs from the plurality of user interface units.

Some embodiments provide methods and systems of monitoring trash cans. A central computer system of a shopping facility identifies a first motorized transport unit and a second motorized transport unit; communicates routing instructions based on a mapping of the shopping facility to each of the first and second motorized transport units directing the first and second motorized transport units to a trash can receptacle, wherein the second motorized transport unit transports a replacement second trash can; communicates trash can removal instruction to the first motorized transport unit to cause the first motorized transport unit to remove the first trash can from the trash can receptacle; and communicates a trash can replacement instruction to the second motorized transport unit to cause the second motorized transport unit to place the second trash can into the trash can receptacle in place of the first trash can.

Systems, apparatuses, and methods are provided herein for sorting items discarded in a shopping facility. A system for sorting discarded items comprises a motorized transport unit configured to travel around discarded items placed in a sorting area in the shopping facility, the motorized transport unit comprises a sensor device and an item mover device, an item characterization database storing characteristics corresponding to a plurality of items likely to be found in the shopping facility, and a central computer system. The central computer system is configured to receive data from the sensor device on the motorized transport unit, determine an item characteristic of an item among the discarded items in the sorting area, determine a sorting category of the item from a plurality of predefined categories, and cause the motorized transport unit to move the item, with the item mover device, from the sorting area into a category area.

An apparatus comprises a plurality of motorized mobile retail facility personal assistance apparatuses and a central computer system. The central computer system includes a network interface that permits the central computer system to wirelessly communicate with the mobile apparatuses and also with at least one user interface unit. Upon receiving a request to use one of the mobile apparatuses, the central computer system assigns an available apparatuses for use by a user during a usage session. This activity can include interfacing with the user to determine one or more specifics regarding their current needs in these regards. The specifics of their needs, in turn, can provide a basis for assigning a particular apparatus from amongst a plurality of differently purposed and differently configured apparatuses.

Systems and methods are provided to address incorrectly placed items. Some systems comprise: a plurality of motorized transport units that are each configured to perform multiple different tasks at a retail shopping facility; and a central computer system configured to instruct various ones of the plurality of motorized transport units to implement at least one of the multiple different tasks relative to the retail shopping facility, receive and analyze input data detected and provided by the motorized transport units while the motorized transport units perform the at least one of the tasks, and detect and categorize each item of multiple items that are incorrectly placed within the retail shopping facility according to one of multiple different predefined categories.

Systems, apparatuses, and methods for restoring shopping space conditions are provided. A system for restoring shopping space conditions comprises a motorized transport unit comprising at least one sensor, and a central computer system comprising a wireless transceiver for communicating with the motorized transport unit. The central computer system being configured to: identify a section of a shopping space having a dropped item, instruct the motorized transport unit to travel to the section of the shopping space and collect information associated with the dropped item using the at least one sensor, determine a characteristic of the dropped item in the section of the shopping space using the at least one sensor of the motorized transport unit, and select a cleaning task from a plurality of cleaning tasks based on the characteristic of the dropped item.

Systems, apparatuses, and methods for determining item availability are provided. A computer implemented method for determining item availability in a shopping space comprising: receiving a request for an item for purchase from a customer, querying an inventory database to determine whether the item for purchase is in stock, in an event that the item for purchase is not in stock according to the inventory database: determining an out of stock response to present to the customer, in an event that the item for purchase is in stock according the inventory database: instructing a motorized transport unit to travel to a display space in the shopping space corresponding to the item for the purchase, determining whether the item is available in the display space based on information captured by one or more sensors of the motorized transport unit, and in an event that the item for purchase is not available in the display space: determining an item unavailable response to present to the customer.

Some embodiments provide methods, systems and apparatus to enhance safety. In some embodiments, a system comprises: a central computer system comprising: a transceiver; a control circuit; and a memory coupled to the control circuit and storing computer instructions that when executed by the control circuit cause the control circuit to perform the steps of: communicate positioning routing instructions to the plurality of motorized transport units directing the motorized transport units to one or more external areas of a shopping facility that are exposed to weather conditions; and communicate separate area routing instructions to each of the motorized transport units that when implemented cause the motorized transport units to cooperatively and in concert travel in accordance with the area routing instructions over at least predefined portions of one or more external areas to cause ground treatment systems to address ground level conditions.