Embodiments of the disclosure are directed to a touchless automatic food locker apparatus, system, and method providing automated self-serve food lockers. Embodiments include arrays of modular food lockers having a public access door and a kitchen access door opposed to each other, assembled as a wall between the public space and the kitchen. Each food locker kitchen access door is adapted to receive a food item disposed into the locker. Heating and cooling elements maintain the appropriate food item temperature in the locker. Sensors, lighting, and UV lighting coupled to the locker detects a state of the item in the locker. The locker further includes credentialed access by the customer to the food locker from the public access door by an assembly coupled to the food locker utilizing mobile communication and intelligent analysis to reduce waiting time, keep food products fresh, and assure quality product delivery.

An escapement mechanism of a cutlery dispenser causes a cutlery article to fall from a vertical stack onto a slide track that guides it to a dispensing position. A slide channel and head channel of the slide track can laterally confine the cutlery article. A dampening surface can reduce cutlery bouncing and skewing. The escapement mechanism can include at least three pivots and/or a coil return spring. Dispensers can be installed in a base in any desired combination and retained therein by compatible features such as flanges and slots that prevent dispenser tipping. In embodiments, individual dispensers can be horizontally slid part-way out of the base to access side features that would otherwise be obscured by a neighboring dispenser. A cutlery quantity indicator can laterally contact the cutlery stack and can pivot to display a low-cutlery signal when the cutlery stack falls below an indicator height.

An escapement mechanism of a cutlery dispenser causes a cutlery article to fall from a vertical stack onto a slide track that guides it to a dispensing position. A slide channel and head channel of the slide track can laterally confine the cutlery article. A dampening surface can reduce cutlery bouncing and skewing. The escapement mechanism can include at least three pivots and/or a coil return spring. Dispensers can be installed in a base in any desired combination and retained therein by compatible features such as flanges and slots that prevent dispenser tipping. In embodiments, individual dispensers can be horizontally slid part-way out of the base to access side features that would otherwise be obscured by a neighboring dispenser. A cutlery quantity indicator can laterally contact the cutlery stack and can pivot to display a low-cutlery signal when the cutlery stack falls below an indicator height.

A temperature monitoring and control system is provided. The system includes a plurality of temperature sensors for obtaining temperature readings of food items. The system is scalable and configurable with each sensor being capable of functioning as an individual sensor and/or as part of a grouping of sensors. The system is configured to obtain a variety of information, such as ambient air temperature, dwell time of food items, moisture levels, and the like, thereby enabling the system to recognize current and future temperature concerns. The system provides audio and visual warnings and visual displays. In some embodiments, the system performs one or more physical operation based on one or more detected condition. The system is further configured to distinguish between accurate temperature readings and inaccurate temperature readings and/or to otherwise determine if an obstacle is preventing a temperature sensor from obtaining an accurate temperature reading.

A temperature monitoring and control system is provided. The system includes a plurality of temperature sensors for obtaining temperature readings of food items. The system is scalable and configurable with each sensor being capable of functioning as an individual sensor and/or as part of a grouping of sensors. The system is configured to obtain a variety of information, such as ambient air temperature, dwell time of food items, moisture levels, and the like, thereby enabling the system to recognize current and future temperature concerns. The system provides audio and visual warnings and visual displays. In some embodiments, the system performs one or more physical operation based on one or more detected condition. The system is further configured to distinguish between accurate temperature readings and inaccurate temperature readings and/or to otherwise determine if an obstacle is preventing a temperature sensor from obtaining an accurate temperature reading.

A method and system of managing the acquisition of food in a commercial environment. An example method includes receiving, from a first scale, a container weight of a container when food is removed from the container. The method also includes determining a removed weight of the food from the container based on the container weight relative to an initial container weight, receiving, from a second scale, a plate weight of a plate when the food is added to the plate. The method also includes determining an added weight of the food to the plate based on the plate weight relative to an initial plate weight, determining whether the removed weight and the added weight match, and responsive to determining that the removed weight and the added weight do not match, activating an alarm.

In one embodiment, the present disclosure includes a cloud computer system for controlling a plurality of remote devices comprising a cloud server including a cloud based operating system comprising a data model stored in a computer memory. The data model includes commands that may be performed by a plurality of remote devices in a remote system and, for each remote device, one or more operations for triggering processes executed by the remote device. The cloud based operating system generates a set of instructions from the plurality of commands and corresponding operations to control a portion of the remote devices to perform a task.

A bracket system that allows a drop shield to be added to a prior art main viewing panel of a food guard. For instance, an existing food guard system can be modified to include a drop shield without having to make a permanent modification, or replacement, in order to close off “reach in” access to food stored beneath the food guard system. The system also reduces or eliminates any gap beneath the main viewing panel of the food guard and the upper edge of the drop shield.

A bracket system that allows a drop shield to be added to a prior art main viewing panel of a food guard. For instance, an existing food guard system can be modified to include a drop shield without having to make a permanent modification, or replacement, in order to close off “reach in” access to food stored beneath the food guard system. The system also reduces or eliminates any gap beneath the main viewing panel of the food guard and the upper edge of the drop shield.

A plate delivery system provides storage for plates in a first-in, last-out configuration. As the kitchen staff completes a meal (plated), the plate holding the meal is presented to the plate delivery system and the plate moves into the plate delivery system to be ready for the next plate. After a number of plates are stored in the plate delivery system, the plate delivery system is transported from the kitchen to the eating area (e.g., restaurant table or banquet table) and each plate is sequentially presented to a delivery mechanism (e.g., a robot or a waitperson) for final delivery to the table. In some embodiments, the plate delivery system is enclosed and has a cover mechanism to prevent food contamination by foreign matter and in some embodiments, the plate delivery system has heating/cooling mechanisms to help keep warm food warm or cool food cool.