An escalator system is provided and includes a combplate including teeth, a moving step including grooves and being drivable to pass by the combplate at a step-combplate interface at which, when each tooth is correctly positioned, each tooth passes through a corresponding groove and a detection system. The detection system includes an emitter and receiver pair and is configured to determine whether a signal pattern, which is derived from communications of the emitter and receiver pair and which is partially reflective of conditions of the teeth, is indicative of at least one tooth being incorrectly positioned.

An escalator system is provided and includes a balustrade including a skirt with a brush, a moving step, which is drivable to move in a conveyance direction along the balustrade to form a step-skirt interface between ends of the brush of the skirt and a corresponding side of the moving step, and an entrapment monitoring and detection system. The entrapment monitoring and detection system includes a sensor and a processor. The sensor is disposed at the step-skirt interface and is configured to sense an object being present at the step-skirt interface. The processor is configured to determine whether the sensor senses the object being present at the step-skirt interface for a predetermined time.

A method and system to direct a plurality of occupants during an evacuation of a building includes receiving at least one occupancy parameter of the plurality of occupants via at least one occupancy sensor, and controlling at least one occupancy actuator in response to the at least one occupancy parameter via an occupancy controller.

A method and system to mitigate at least one threat associated with a building includes receiving at least one threat parameter of the at least one threat via at least one threat sensor, and actively controlling at least one threat mitigator in response to the at least one threat parameter via a threat controller.

The invention relates to a method for controlling a passenger transport system, which transport system comprises at least two passenger conveyors, as e.g. escalators or elevators, which transport system comprises a control for the passenger conveyors and for controlling passenger flow in the transport system. The control is connected to a passenger flow determination device for establishing a passenger flow reference value of the actual passenger flow to be expected in the passenger transport system, and which control further comprises a passenger guide system for controlling passenger flow in the transport system, which passenger guide system uses a cost function considering a set of system control parameters as passenger riding time, energy consumption, passenger waiting time, passenger transport capacity, maintenance demand, etc. The control uses a transport model simulating the function of the hardware components of the transport system under consideration of correlated system operating parameters as e.g. number of active passenger conveyors, passenger conveyor speed, still-stand times, door opening times etc. in connection with passenger flow,

whereby the passenger flow reference value is input to the transport model and in an optimization process the system operating parameters are optimized under use of the transport model to meet the passenger flow reference value under consideration of at least one significant system control parameter from said set of system control parameters to achieve a best set of system operating parameters. The best set of system operating parameters is applied to the control of the passenger transport system.

A method for managing a maintenance of a people conveyor system is provided. The method, performed by a control system, includes receiving data indicative of a state of the people conveyor system; classifying the state of the people conveyor system to correspond to one maintenance operation among a plurality of maintenance operations; and setting, in accordance with a classification of the state of the people conveyor system, a detection result to express one of the following: (i) a mobile robot is required to perform the maintenance operation, (ii) a human operator is required to perform the maintenance operation. Also a control system and a computer program are provided.

Disclosed is a system for moving people, including: a component; and a processor configured to: receive a diagnostic message from a mobile device identifying a fault with the component; and execute a generative artificial intelligence (Gen-AI) model that identifies the component, the fault and generates service solution data for performing a service solution for addressing the fault for the component; and transmit the service solution data to the mobile device.

A method is disclosed for assisting limited or handicapped persons wherein an infrastructure unit periodically transmits a signal with an auxiliary function offer from the infrastructure unit, wherein a mobile communication unit, which is situated close to the infrastructure unit, of the limited or handicapped person receives the signal with the auxiliary function offer and takes a use authorization certificate as a basis for forming a signal with an auxiliary function request and returns it to the infrastructure unit, and wherein the infrastructure unit provides at least one auxiliary function for the limited or handicapped person in accordance with the auxiliary function request. This may assist limited or handicapped persons with the auxiliary functions suitable for them in the region of infrastructure elements, e.g., escalators, revolving doors and lifts, in a simple and inexpensive manner, with misuse largely being precluded.

A method of providing assisted problem resolution of a conveyance system, the method including receiving, at a predictive system, a problem description of a problem at the conveyance system and current configuration parameters of the conveyance system; at the predictive system, determining at least one set of updated configuration parameters to address the problem; and sending, from the predictive system to a user device, a response including the at least one set of updated configuration parameters.

The disclosure relates to a method for monitoring the travel operation of a person-transporting installation with a monitoring system. The at least one motion-sensing module transmits its motion sequence images to an interaction module and to a hazard analysis module; the motion sequence images are displayed on a screen of the interaction module and, at the same time, in the hazard analysis module the motion sequence images are examined for critical situations with analysis algorithms. As soon as a critical situation is recognized, a warning signal is sent to the interaction module. As a result of the warning signal, the interaction module visually and/or acoustically emphasizes the corresponding motion sequence image on the screen and generates a confirmation input field. The travel operation of the person-transporting installation can be influenced based on a manual tapping on the confirmation input field.