A digital assistant supported across devices such as smartphones, tablets, personal computers, wearable computing devices, game consoles, and the like includes an end-to-end user experience client that interfaces with extensions to applications and/or remote cloud-based services so that user experiences, content, or features can be integrated with the digital assistant and rendered as a native digital assistant user experience. The digital assistant is configured to perform as an active participant in a user experience from its initiation to its conclusion (i.e., from “end-to-end”) by determining the user's intent, performing tasks and actions, providing status, and interacting with the user as needed. The digital assistant utilizes proximity sensing so that its end-to-end participation in a user experience may span different physical locations. Such capability can facilitate the performance of location-specific actions including authenticating the user to gain access to locations, information, or services that would be restricted from non-authenticated users.

Task assignments are identified. A dataset that includes one or more electronic messages is received. Then, one or more pending tasks in the dataset are identified, and each of a plurality of people who are mentioned in the dataset is also identified. Then, for each of the pending tasks, one or more of the identified people are identified as potentially being people who are assigned to complete the pending task, and the pending task is associated with these identified one or more of the identified people. For each of the pending tasks, one or more of the identified people are also identified as potentially being people for whom the pending task is to be completed, and the pending task is also associated with these identified one or more of the identified people.

A communication ranking scheme is provided based on a relationship graph. A communication service initiates operations to provide the communication ranking scheme by identifying an attribute of a communication upon receiving the communication intended for a recipient. A relationship graph is queried to retrieve a signal and a signal value associated with the attribute. The signal value is processed with a weight value to generate a weighted signal value that is used to compute a rank value for the communication. The rank value is provided along with the communication to a client application for ordering the communication based on the rank value.

Systems and methods for automating the use of an IVR system are provided herein. A method includes traversing an interactive voice response (IVR) system using a chatbot, determining a menu structure of the IVR system using audio processing, the menu structure comprising selectable telephonic options, and storing the menu structure in a database. The menu structure, such as an IVR tree, can be used by the chatbot to fulfill user tasks and other requests.

A non-transitory computer-readable medium storing instructions which when executed by a computer of a first client device cause the computer to perform a method of communicating via a chat session is provided. The method includes receiving, a request from a first user to begin the chat session with a second user. When the requested chat session is designated as a secret chat, first user data encrypted using a first key for encrypting data to be decrypted by a second client device associated with the second user is transmitted to the second client device. When the requested chat session is not designated as the secret chat, the first user data encrypted using a second key for encrypting data to be decrypted by the server is transmitted to the server for forwarding to the second client device.

Systems, methods, and software are disclosed herein for enhancing group collaboration in the context of productivity applications. In an implementation, a productivity application includes a user interface in which a document may be presented. In addition, a view of a groups feature provided by a social network service may be presented in the user interface to the productivity application. The view may include various options or interacting with the groups feature, such as the ability to create a new group, the ability to post comments to a group in the social network service, and the ability to upload documents to a group.

In an IMS communications infrastructure, RCS communications may be received from originating devices and forwarded to receiving devices. Specifically, RCS provides for geolocation messages to allow an originating user to send his or her location to a receiving user. In certain cases, however, the receiving user may have a device that does not support RCS. In this case, the IMS infrastructure extracts location coordinates from the XML content of the RCS geolocation message and uses them to construct an HTML hyperlink to an online mapping service. The hyperlink is then sent as part of an SMS or MMS message to the legacy device of the receiving user. Upon selecting the hyperlink, the receiving user is taken to a web page or other resource that shows a map of the location indicated by the RCS geolocation message.

In various example embodiments, a system and method for digital interaction process automation are presented. A card template file is downloaded to a communications application hosted on a user device. A plurality of card files is loaded into a card container within the communications application. A communications card within the communications application is rendered.

A device identifies an email address of a recipient listed in an email. The device determines whether the email address is erroneous and based on determining that the email address is erroneous, the device displays a recommended email address to a user.

Techniques disclosed herein provide a messaging protocol for a distributed system. In one embodiment, each message constructed according to the messaging protocol includes a field for a list of globally unique identifiers (GUIDs) of nodes that should not reply to the message. A new node joining the system sends a message requesting system state information and including an empty GUID list, indicating that all nodes receiving the message should reply. In normal operation, the system's state information is synchronized among all nodes at regular intervals by exchanging messages indicating local state changes at each node, and including GUID list fields specifying all other nodes' GUIDs so that no nodes reply. A node which identifies messages that should have been received from another node but are missing transmits a message requesting the missing messages, with a GUID list including all nodes other than the other node that sent the missing messages.